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Job Details

Skills

• 5+ years of Product Management experience delivering enterprise software or CRM solutions.
• Experience with AI-powered solutions
intelligent automation
or Generative AI technologies.

Summary

Role: Product Manager

Location: San Jose, CA or Lehi, UT – Onsite

Contract Role

Job description:

Key Responsibilities

Own the product vision, roadmap, and backlog for CRM capabilities supporting Sales and Marketing organizations.
Partner with Sales, Marketing, Operations, and business stakeholders to understand priorities, processes, and pain points.
Conduct discovery workshops and process improvement sessions to identify automation and optimization opportunities.
Translate business needs into scalable product capabilities and user-centric solutions.
Collaborate with Engineering, UX, Architecture, and Program Management teams throughout the product lifecycle.
Prioritize roadmap initiatives based on customer value, business impact, technical complexity, and strategic goals.
Drive AI-enabled product capabilities, including intelligent workflows, generative AI experiences, predictive insights, and automation.
Evaluate emerging AI technologies and incorporate them into CRM product strategy where applicable.
Facilitate executive-level discussions and communicate product strategy, risks, roadmap, and outcomes to senior leadership.
Define product requirements, user stories, acceptance criteria, and success metrics.
Lead User Acceptance Testing (UAT) planning and partner with Quality Engineering teams.
Manage and prioritize product backlogs while balancing feature development, technical debt, and production support.
Support release planning, product launches, and continuous product improvements.
Measure product success through adoption metrics, customer feedback, operational KPIs, and business outcomes.

Required Qualifications

5+ years of Product Management experience delivering enterprise software or CRM solutions.
Experience managing CRM platforms, preferably Microsoft Dynamics 365.
Strong understanding of Sales, Marketing, and Operations business processes.
Experience with AI-powered solutions, intelligent automation, or Generative AI technologies.
Proven ability to influence and communicate effectively with executives and cross-functional teams.
Experience defining product strategy, roadmaps, and measurable business outcomes.
Strong Agile/Scrum product delivery experience.
Expertise in backlog management and prioritization.
Excellent communication, leadership, facilitation, and stakeholder management skills.
Strong analytical, problem-solving, and data-driven decision-making abilities.
Ability to thrive in a fast-paced and ambiguous environment.

Preferred Qualifications

Hands-on experience with Microsoft Dynamics 365 Sales.
Familiarity with Salesforce CRM.
Experience with sales enablement tools such as:
- Outreach
- ZoomInfo
- LinkedIn Sales Navigator
- Gong
Exposure to AI platforms including:
- Microsoft Copilot
- Dynamics AI
- OpenAI
- Claude
Experience in customer journey mapping, UX collaboration, and human-centered design.
Experience leading digital transformation or enterprise modernization initiatives.
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120137
Position Id: 69820-10367-
Posted 23 days ago

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Product Manager Location: San Jose, CA or Lehi, UT – Onsite

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Product Manager Location: San Jose, CA or Lehi, UT – Onsite

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