About the PositionThe IT Field Engineer provides technical support, installation, and maintenance of technology infrastructure at Power Design job sites and offices. This role ensures that network, hardware, and software systems are deployed and functioning efficiently to support field operations. The IT Field Engineer is responsible for delivering high-quality support while maintaining Power Design's commitment to innovation and reliability.
Position Responsibilities- Deploy, configure, and maintain IT hardware and network systems across job sites.
- Provide hands-on support for end users, including troubleshooting connectivity, hardware, and software issues.
- Perform preventative maintenance, updates, and repairs on IT systems.
- Support implementation of site technology, including cameras, access control, and project communication systems.
- Collaborate with IT teams to ensure field systems align with company security standards.
- Maintain accurate documentation of configurations and service tickets.
- Provide timely and professional communication to end users and leadership.
- Travel to job sites as required to support ongoing IT operations.
Here's What We're Looking For- Associate's degree in Information Technology, Computer Science, or related field required; Bachelor's degree preferred.
- 1-3 years of IT experience in a field support or infrastructure role.
- Working knowledge of networking, Windows systems, and hardware troubleshooting.
- Strong problem-solving, communication, and customer service skills.
- Ability to work independently in a fast-paced, field-based environment.
- Valid driver's license and ability to travel to multiple job sites as needed.
- Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
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