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End User Desktop Support

Nityo Infotech Corporation

Scottsdale, Arizona • Today

Easy Apply

Full-time

$50,000 - $55,000

IT End User Support Client Engineering Manager

JDS Viavi Solutions

Chandler, Arizona • Today

Full-time

Desktop Support Engineer

Kforce Technology Staffing

Phoenix, Arizona • Today

Contract

$30.04 - $39.32 hourly

Desktop/End User Support Technician

Humana Inc

Remote or Florida • Today

Full-time

USD 44,900.00 - 60,200.00 per year

Desktop Support Engineer

Axiom Technologies LLC

Mesa, Arizona • 2d ago

Easy Apply

Contract

25 - 27

Desktop Support Engineer

Axiom Technologies LLC

Phoenix, Arizona • 2d ago

Easy Apply

Contract

25 - 27

Desktop Support

Apex Systems

Phoenix, Arizona • Today

Easy Apply

Full-time

$25 - $30 per hour

Help Desk/Desktop Support Analyst

Robert Half

Phoenix, Arizona • Today

Easy Apply

Contract

USD 28.50 - 33.00 per hour

Desktop Support Specialist

Avnet

Phoenix, Arizona • Today

Full-time

Desktop Support Specialist 3

Dexcom

Mesa, Arizona • Today

Full-time

USD 28.79 - 43.22 per hour

Desktop Support

Cliff Services Inc

Phoenix, Arizona • Today

Easy Apply

Contract

Compensation information provided in the description

Desktop Support Technician

Harris Corporation

Tempe, Arizona • Today

Full-time

USD 68,500.00 - 127,000.00 per year

Desktop Support Engineer

Innosoul inc

Remote • 3d ago

Easy Apply

Third Party, Contract

Depends on Experience

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

Desktop Support-IV | W2/1099 | Applicant Must Be Current WI Resident | No C2C

V.L.S. Systems, Inc

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Laconia, New Hampshire • Today

Easy Apply

Contract

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Technician - $41 CTC - REMOTE (CURRENT WI Resident)

Chandra Technologies, Inc.

Remote • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

Azure Virtual Desktop Architect

BDO

Remote or Akron, Ohio • Today

Full-time

USD 145,000.00 - 175,000.00 per year

Azure Virtual Desktop System Administrator

AERMOR LLC

Remote or Suffolk, Virginia • Today

Full-time

USD 95,000.00 - 110,000.00 per year

IT Infrastructure Consultant - Virtual Desktop and Application Delivery

WEC Energy Group

Remote or Pewaukee, Wisconsin • Today

Full-time

USD 68,436.68 per year

PC Deployment / Desktop Technician

TEKsystems c/o Allegis Group

Scottsdale, Arizona • Today

Full-time

USD 20.00 - 25.00 per hour

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Today

Easy Apply

Full-time

$150,000 - $170,000

Remote Virtual Desktop System Engineer (VA ESOM)

Kentro

Remote • Today

Full-time

USD 130,000.00 - 147,000.00 per year

Remote Virtual Desktop Workstream Lead (VA ESOM)

Kentro

Remote • Today

Full-time

USD 100,000.00 - 160,000.00 per year

IT Virtual Desktop Infrastructure Engineer

Holland & Knight LLP

Remote or Tampa, Florida • Today

Full-time

Jr. Systems Engineer - Hybrid

Atlas Technica

Remote or Greenwich, New York • Today

Full-time

USD 55,000.00 - 75,000.00 per year

Job Details

Skills

End User Support
troubleshooting and remediation
iMAC and Windows
software installation and upgrades
LAN and internetworking activities
Relevant Certifications

Summary

End User Desktop Support

Experience in End User Desktop Services (3-4 Years)
High level of trouble shooting and remediation. Work with resources out of their group, providing coordination. Multi-tasking required.
Constantly monitor individual queue to resolve routine and non-routine desktop issues and requests
Escalate issues as appropriate and act as a technical escalation for the end user
Maintain a high level of customer satisfaction
Comply with the desktop group practices and procedures
Update remedy and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
Identify technical and process issues and recommend improvements
Achieve target ticket volumes and ticket resolution levels
Responsible for compliance with applicable corporate policies and procedures
Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
Follows the processes, practices established for the group
Coordination and consulting with client areas to help analysis problems and needs and recommend technical solutions
Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
Handle software installation/support/upgrades
Provide 1st/2nd level Help Desk support
Perform basic LAN and internetworking related activities
Have strong internetworking and troubleshooting skills
Have A+ certification & at least one certification from either Cisco or Microsoft
May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
Must be a self-starter and can manage multiple tasks
Exceptional customer service skills
Good communication skills
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision
Must be available to work flexible work schedules
High-level skill set
Outstanding people skills
Self-starter, needs to be able to work on his/her own
Proficient in Windows 11/10 and 7 and Office Suite/O365

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10200946b
Position Id: 9062883
Posted 7 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Deepak Kumar

Recruiter @ Nityo Infotech Corporation

View Profile

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Similar Jobs

Help Desk/Desktop Support Analyst

Phoenix, Arizona

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Phoenix, Arizona. This Long-term Contract position focuses on resolving day-to-day hardware, software, and access issues while delivering a positive support experience. The ideal candidate is comfortable working with Microsoft Windows environments, managing service requests, and assisting employees with timely troubleshooting and account support. Responsibilities: Provide

Easy Apply

Contract

USD 28.50 - 33.00 per hour

Desktop/End User Support Technician

Remote or Florida

•

Today

Become a part of our caring community The Desktop / End User Support Technician provides technical support for desktop hardware, software, peripherals, and end-user technology services. This role is responsible for diagnosing, troubleshooting, and resolving moderately complex technical issues escalated from first-level support teams while delivering exceptional customer service to associates and business partners. The technician supports a variety of desktop computing environments, responds to

Full-time

USD 44,900.00 - 60,200.00 per year

Desktop Support

Phoenix, Arizona

•

Today

Job#: 3046992 Job Description: Overview: We are seeking a highly skilled and customer-focused Level 2 Desktop Support Technician to provide technical support across macOS and Windows environments. This role requires strong troubleshooting abilities, excellent communication skills, and the professionalism to support users both in person and remotely. The ideal candidate thrives in a fast-paced environment, takes ownership of issues, and delivers an exceptional support experience. Key Responsibil

Easy Apply

Full-time

$25 - $30 per hour

Help Desk Support / Help Desk Specialist *** Direct end client ***

Tucson, Arizona

•

Today

Type: Full-Time, 40 hours per week Schedule: 5-day work week; group provides support 7 days a week (5 am 9 pm PT). Note: Weekend shifts and flexibility are required during December April. <>Job SummaryWe are seeking a highly motivated Live Expert Service Desk Analyst to provide premier first and second-tier technical support to our internal employee community. This role is situated in a dynamic, fast-paced call center environment where support is delivered via phone, chat, and Slack. The ideal c

Easy Apply

Contract

Depends on Experience

Job Details

Skills

End User Support
troubleshooting and remediation
iMAC and Windows
software installation and upgrades
LAN and internetworking activities
Relevant Certifications

Summary

End User Desktop Support

Experience in End User Desktop Services (3-4 Years)
High level of trouble shooting and remediation. Work with resources out of their group, providing coordination. Multi-tasking required.
Constantly monitor individual queue to resolve routine and non-routine desktop issues and requests
Escalate issues as appropriate and act as a technical escalation for the end user
Maintain a high level of customer satisfaction
Comply with the desktop group practices and procedures
Update remedy and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
Identify technical and process issues and recommend improvements
Achieve target ticket volumes and ticket resolution levels
Responsible for compliance with applicable corporate policies and procedures
Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
Follows the processes, practices established for the group
Coordination and consulting with client areas to help analysis problems and needs and recommend technical solutions
Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
Handle software installation/support/upgrades
Provide 1st/2nd level Help Desk support
Perform basic LAN and internetworking related activities
Have strong internetworking and troubleshooting skills
Have A+ certification & at least one certification from either Cisco or Microsoft
May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
Must be a self-starter and can manage multiple tasks
Exceptional customer service skills
Good communication skills
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision
Must be available to work flexible work schedules
High-level skill set
Outstanding people skills
Self-starter, needs to be able to work on his/her own
Proficient in Windows 11/10 and 7 and Office Suite/O365

Dice Id: 10200946b
Position Id: 9062883
Posted 7 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Deepak Kumar

Recruiter @ Nityo Infotech Corporation

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Help Desk/Desktop Support Analyst

Phoenix, Arizona

•

Today

Easy Apply

Contract

USD 28.50 - 33.00 per hour

Desktop/End User Support Technician

Remote or Florida

•

Today

Full-time

USD 44,900.00 - 60,200.00 per year

Desktop Support

Phoenix, Arizona

•

Today

Easy Apply

Full-time

$25 - $30 per hour

Help Desk Support / Help Desk Specialist *** Direct end client ***

Tucson, Arizona

•

Today

Easy Apply

Contract

Depends on Experience