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Desktop Support Technician - $41 CTC - REMOTE (CURRENT WI Resident)

Remote • Posted 7 hours ago • Updated 7 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

10 Months

Occasional Travel Required

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Operating Systems
SAP BASIS
Microsoft SCCM
Telephone Exchange
Learning Management
Customer Support

Summary

Job Description:

***Crop to Crop resumes are accepted

Location Requirement: Onsite or Remote: Candidate must be a CURRENT WI resident. No relocation allowed. This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc.

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be able to balance work load of incident/service requests and project work. Professional verbal and written communication skills are a must. This is a remote position with occasional office/site visits for troubleshooting and/or project work.

Required Skills:

Tier 3 support and maintenance of workstation software and hardware (5 years or more required)
Support and maintenance of Operating Systems for user workstations (5 years or more required)
Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred)
Incident and Service Request Management (5 years or more REQUIRED)
Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred)
Strong written and oral customer support correspondence experience (5 years or more required)

Desired Skills:

Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)
Patch Management
Imaging experience using management tool (SCCM, Ivanti, etc.)
Learning management system (LMS) support experience
Google Workspace experience
Microsoft''s Group Policy Object (GPO) experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121151
Position Id: WIDOC-DST0821
Posted 7 hours ago

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Emily Koel

Recruiter @ Chandra Technologies, Inc.

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