Noblesoft Technologies Inc.
Seattle, Washington • Today
Easy Apply
Contract, Third Party
Depends on Experience
33 results (6 new)
Noblesoft Technologies Inc.
Seattle, Washington • Today
Easy Apply
Contract, Third Party
Depends on Experience
Noblesoft Technologies Inc.
Seattle, Washington • Today
Easy Apply
Contract, Third Party
Depends on Experience
















UnitedHealth Group
Remote or Schaumburg, Illinois • Today
Full-time
USD 112,700.00 - 193,200.00 per year

Role :- Network Voice (UCC Tools): Amazon Connect - "Techno Functional Expert"
Location :- Seattle, WA(Onsite)
Job Description :-
Define and drive Amazon Connect architecture, strategy, integrations, and platform modernization initiatives to achieve business and customer experience objectives.
12+ yrs of Experience Required
Serve as the primary functional and technical SME for Amazon Connect platform operations.
Define platform strategy, enhancements, and business-aligned transformation initiatives.
Gather and translate business requirements into technical solutions.
Configure and optimize contact flows, routing strategies, and call handling processes.
Lead integrations with CRM, workforce management, and third-party systems.
Collaborate with business stakeholders to improve customer and agent experiences.
Drive platform governance, release management, and change implementation activities.
Conduct impact assessments and recommend process improvements.
Support troubleshooting, root cause analysis, and issue resolution.
Develop documentation, training materials, and operational best practices.
Amazon Connect, Contact Flows, AWS Services, Business Analysis, Integration Design, Stakeholder Management.
Thanks & Have a Great Day
Noblesoft's Executive Leadership is driven by a profound commitment to client success and employee growth. The team sets the strategic direction by focusing on mastery within core Enterprise Application practices—Salesforce, SAP, and Workday, among others. By prioritizing innovative solution delivery and fostering a culture where every team member is empowered, the leadership ensures Noblesoft remains a trusted partner in digital transformation across its specialized industries.
The leadership team's deep expertise in enterprise technology enables Noblesoft to navigate complex implementation challenges and deliver high-value, scalable solutions. They are instrumental in continuously evolving the company's offerings, ensuring services remain aligned with the latest advancements in CRM, ERP, and HCM platforms. This proactive approach to market trends ensures that Noblesoft consultants are always working with best-in-class methodologies to drive client modernization initiatives.
Beyond technical strategy, the core philosophy of the leadership is centered on people. They maintain an employee-centric focus, viewing the talented consultant base as the primary asset for ensuring project excellence and cultivating long-term client relationships. This dedication to internal growth includes sponsoring continuous professional development, specialized certifications, and mentorship programs across all major practices.
Ultimately, the vision of the Executive Leadership is to position Noblesoft not just as a technology implementer, but as a strategic advisory partner for global enterprises. Their guidance ensures every solution deployed—whether a Salesforce customization, a SAP S/4HANA migration, or a Workday deployment—is rooted in a clear understanding of the client's business objectives, securing the company's reputation for great products, sustainable solutions, and enduring client partnerships.
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Seattle, Washington
•
Today
Role :- Network Voice (UCC Tools): Amazon Connect - "Solution Architect" Location :- Seattle, WA(Onsite) Job Description :- Collaborate with Client's product and engineering team to define Amazon Connect architecture, provide strategic recommendation, and identify opportunities to integrate AWS services for enhanced business outcomes. 15+ yrs of Experience Required Design end-to-end Amazon Connect solutions aligned with business and customer experience objectives. Collaborate with bu
Easy Apply
Contract, Third Party
Depends on Experience