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IT Support/ Help Desk/ Technical Support/ Service Desk - L1

Quantum World Technologies Inc.

Seattle, Washington • Today

Easy Apply

Contract, Third Party

IT Help Desk Support

J VERS LLC

Kent, Washington • Today

Full-time

IT Helpdesk

Robert Half

Everett, Washington • Today

Easy Apply

Contract

USD 27.00 - 32.00 per hour

Desktop Support Engineer L1 - Remote US Only

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

L1 Tech Support (NSS)

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$19 - $19 hourly

L1 Tech Support (NSS) - AUS

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$13 - $19 hourly

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Job Details

Skills

Help Desk
IT Operations
Physical Layer
Data Link Layer
Laptop
Printers
Microsoft Outlook
Identity Management
Technical Writing
IT Security
Technical Support
Service Desk
Microsoft Windows
Microsoft Office
Active Directory
Microsoft Azure
Network
Virtual Private Network
Wireless Communication
Computer Hardware
ServiceNow
JIRA
Communication
Conflict Resolution
Problem Solving

Summary

IT Support or Technical Support
Location : Seattle WA
Job Type: Full-Time Position

Job Summary

We are looking for an IT Support professional to provide technical assistance to end users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.

Responsibilities

Provide L1/L2 technical support to users through phone, email, chat, and tickets.
Troubleshoot Windows desktops, laptops, printers, and other IT devices.
Support Microsoft Office 365, Outlook, Teams, and other business applications.
Handle password resets, account issues, and user access requests.
Troubleshoot basic network, VPN, Wi-Fi, and connectivity issues.
Create, update, and resolve tickets using ServiceNow, Jira, or similar ticketing tools.
Support Active Directory / Azure AD user and access management.
Install, configure, and maintain software and hardware.
Escalate complex technical issues to appropriate support teams.
Maintain knowledge articles and technical documentation.
Follow IT security, support, and company procedures.

Required Skills

2+ years of experience in IT Support / Technical Support / Service Desk.
Strong knowledge of Windows 10/11.
Experience with Office 365 / Microsoft 365.
Basic knowledge of Active Directory / Azure AD.
Basic troubleshooting of network, VPN, Wi-Fi, hardware, and software issues.
Experience with ServiceNow, Jira, or other ticketing systems.
Good communication and problem-solving skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90999956
Position Id: 2026-47227
Posted 1 day ago

Fitment

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Similar Jobs

IT Helpdesk

Everett, Washington

•

Today

Description Robert Half is seeking an IT Support Specialist to support a client in the financial services industry based in Everett, Washington. This role involves Tier 1 Support end user support, onboarding/offboarding users and supporting through hardware and software issues. The position is 100% Onsite in Everett, Washington, that is 3-month contract with potential to extend or convert. Apply today! Job Details: Schedule: Monday-Fridays (7AM-4PM) Duration: 3-month contract Location: 100% On

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IT Field Support Technician

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At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic s

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Extended Weekend Service Agent

Remote

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Today

Job ID: 2617441 Location: Remote Work, TN, US Date Posted: 2026-09-30 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Rotating Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is seeking outstanding IT candidates to join our Multi-Client Service Desk to support an exceptional SAIC user experience. SAIC leads the way in providing customer-cent

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IT Help Desk Support

Kent, Washington

•

Today

Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking Seattle-based IT Help Desk Support. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infras

Full-time

Job Details

Skills

Help Desk
IT Operations
Physical Layer
Data Link Layer
Laptop
Printers
Microsoft Outlook
Identity Management
Technical Writing
IT Security
Technical Support
Service Desk
Microsoft Windows
Microsoft Office
Active Directory
Microsoft Azure
Network
Virtual Private Network
Wireless Communication
Computer Hardware
ServiceNow
JIRA
Communication
Conflict Resolution
Problem Solving

Summary

IT Support or Technical Support
Location : Seattle WA
Job Type: Full-Time Position

Job Summary

We are looking for an IT Support professional to provide technical assistance to end users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.

Responsibilities

Provide L1/L2 technical support to users through phone, email, chat, and tickets.
Troubleshoot Windows desktops, laptops, printers, and other IT devices.
Support Microsoft Office 365, Outlook, Teams, and other business applications.
Handle password resets, account issues, and user access requests.
Troubleshoot basic network, VPN, Wi-Fi, and connectivity issues.
Create, update, and resolve tickets using ServiceNow, Jira, or similar ticketing tools.
Support Active Directory / Azure AD user and access management.
Install, configure, and maintain software and hardware.
Escalate complex technical issues to appropriate support teams.
Maintain knowledge articles and technical documentation.
Follow IT security, support, and company procedures.

Required Skills

2+ years of experience in IT Support / Technical Support / Service Desk.
Strong knowledge of Windows 10/11.
Experience with Office 365 / Microsoft 365.
Basic knowledge of Active Directory / Azure AD.
Basic troubleshooting of network, VPN, Wi-Fi, hardware, and software issues.
Experience with ServiceNow, Jira, or other ticketing systems.
Good communication and problem-solving skills.

Dice Id: 90999956
Position Id: 2026-47227
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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