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Robotic Field Engineer I

Bear Robotics

Seattle, Washington • Today

Full-time

USD 79,000.00 - 97,000.00 per year

New Grad Field Engineer I

Flatiron Construction Corp.

Renton, Washington • Today

Full-time

USD 91,500.00 per year

AI Engineer - Automation/Robotics 3 [212581]

Aquent Talent

Redmond, Washington • Today

Full-time

AI/ML Engineer - Automation/Robotics

Blueprint Consulting Services

Redmond, Washington • Today

Full-time

Compensation information provided in the description

AI Robotics Engineer

Team Red Dog

Redmond, Washington • Today

Full-time

USD 10,200.00 - 11,500.00 per month

Senior Firmware Engineer I

Axon

Seattle, Washington • Today

Full-time

USD 141,000.00 - 225,600.00 per year

Software Engineer, Robotics Data Foundation (Cloud)

Anduril Industries

Seattle, Washington • Today

Full-time

USD 166,000.00 - 220,000.00 per year

Sr. Robotics Engineer - Perception and AI

Fresh Consulting

Bellevue, Washington • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Field Service Engineer I

JBT Marel Corporation

Remote or Chalfont, Pennsylvania • Today

Full-time

USD 40.00 - 45.00 per hour

Field Service Engineer I (Analytical Instrumentation) Various Locations

Thermo Fisher Scientific

Remote or Texas • Today

Full-time

USD 23.26 - 34.88 per hour

Software Engineer III - Robotics

Terex Corporation

Redmond, Washington • Today

Full-time

USD 135,000.00 - 165,000.00 per year

Field Commissioning Engineer I

BEUMER Group

Remote or New Jersey • Today

Full-time

USD 30.00 - 35.00 per hour

ML Engineer, I - MLOps Framework

Torc Robotics

Remote • Today

Full-time

USD 132,400.00 per year

HIL Infrastructure Engineer/ Robotics/ Remote

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Full-time

$160000 - $180000

Senior Software Engineer – Robotics & Enabling Technology

Apidel Technologies

Remote • 10d ago

Easy Apply

Full-time

70 - 75

Robotics Software Engineer (Controls & Perception)

Danaher Corporation

Remote • Today

Full-time

USD 150,000.00 - 200,000.00 per year

Field Application Engineer - Robotics MCU & Motor Control

NXP Semiconductors N.V.

Remote or San Jose, California • Today

Full-time

USD 166,200.00 - 228,500.00 per year

Robotics Lab Technician

Apex Systems

Redmond, Washington • Today

Easy Apply

Full-time

$45 - $60 per hour

Sr. Robotics Automation Architect

Connect Tech+Talent

Remote • Today

Easy Apply

Contract

Depends on Experience

AI Scientist I

Axon

Seattle, Washington • Today

Full-time

USD 129,750.00 - 207,600.00 per year

Job Details

Skills

Field Engineering
Continuous Improvement
Testing
Workflow
Root Cause Analysis
Computer Hardware
Customer Support
Documentation
Customer Relationship Management (CRM)
Communication
Customer Service
Organizational Skills
Attention To Detail
Management
Problem Solving
Conflict Resolution
Slack
Editing
Linux
Customer Facing
Technical Support
Data Visualization
Tableau
Microsoft Power BI
Technical Training
Field Service
Computer Science
Software Engineering
Electrical Engineering
Repair
Power Tools
Test Equipment
FOCUS
Personal Development
Hospitality
PPO
Life Insurance
Internet
Robotics
SAP BASIS
Military
Law

Field Engineering
Continuous Improvement
Testing
Workflow
Root Cause Analysis
Computer Hardware
Customer Support
Documentation
Customer Relationship Management (CRM)
Communication
Customer Service
Organizational Skills
Attention To Detail
Management
Problem Solving
Conflict Resolution
Slack
Editing
Linux
Customer Facing
Technical Support
Data Visualization
Tableau
Microsoft Power BI
Technical Training
Field Service
Computer Science
Software Engineering
Electrical Engineering
Repair
Power Tools
Test Equipment
FOCUS
Personal Development
Hospitality
PPO
Life Insurance
Internet
Robotics
SAP BASIS
Military
Law

Summary

Job Title:Robotic Field Engineer I
Department: Robotics Field Engineering

Job Summary:

The Robotics Field Engineer I will deploy, maintain, and support Bear Robotics' robotic solutions across a variety of industry settings, including restaurants, senior living communities, hotels, casinos, corporate campuses, and sports venues. This role provides both remote and on-site customer support, performs routine and Level 1 robot repairs, and contributes to product feedback and continuous improvement. The engineer will be on-call one weekend per month and travel up to 80% of time to customer sites and Bear Robotics' US offices.

Key Duties/Responsibilities:

Deployment

Install, configure, and commission robots to site specific requirements, including on-site testing to validate performance before handoff.
Partner with customer contacts to integrate robots into existing operational workflows, and train end users on daily operation, upkeep, and basic troubleshooting.

Support & Maintenance

Respond to customer inquiries, hotline calls, and technical support requests; diagnose issues and escalate to higher-level support as needed.
Perform root cause analysis on product failures and execute corrective actions.
Perform Level 1 repairs and routine maintenance, including software updates, hardware inspections, and component replacements.
Monitor performance of deployed robots and proactively recommend operational improvements.

Documentation & Product Input

Maintain accurate records of customer support activity, site documentation, and asset tracking in the CRM.
Represent the voice of the customer to internal teams, and occasionally test prototype features and recommend modifications.

General

Follow safety protocols and identify potential hazards during deployments and service visits.
Perform other related duties as assigned.

Work Schedule

This role requires flexible hours to support customer operations across multiple sites, including evenings and weekends. On-call rotation is one weekend per month.
Travel: up to 80%

Required Skills/Abilities/Qualifications:

Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Excellent organizational skills, attention to detail, and time management.
Strong troubleshooting and problem-solving skills.
Ability to work independently in high-paced and sometimes stressful environments.
Valid driver's license and ability to meet company insurability standards.
Proficiency with Google Suite and Slack.

Preferred Skills/Abilities/Qualifications:

Ability to read and occasionally edit code.
Experience with Linux Terminal.
Restaurant/hospitality experience preferred.
Previous customer-facing technical support experience.
Experience with data visualization tools such as Looker, Tableau, or PowerBI.

Education/Experience:

Associate's degree, technical certification, military technical training, or equivalent hands-on technical field service experience.
Bachelor's in Computer Science, Software Engineering, Electrical Engineering, Robotics Engineering, or a related engineering discipline is a plus.

Physical Requirements:

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Prolonged periods of sitting, standing, and walking, including time at a desk and in industrial or customer environments.
Frequent bending, stooping, kneeling, climbing, and reaching to install, maintain, and repair robots.
Ability to lift and maneuver objects up to 80 lbs solo and up to 183 lbs team.
Ability to operate hand tools, power tools, and testing equipment.
Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to communicate clearly, hear, and respond effectively in noisy environments.

About Bear Robotics:

Bear Robotics was founded in 2017 and we are 250+ motivated Bears who work tirelessly everyday to make our robots a reality. We have developed robotic solutions that autonomously navigate indoor environments for a variety of consumer solutions, like restaurants, senior living facilities, hotels & casinos just to name a few. Working for a dynamic start-up gives you a chance for rapid personal development. While building expertise in your field you'll have countless opportunities for growth as we expand our product line and global reach. We're not a big tech company yet, but we're striving every day to be THE global player when it comes to hospitality robotics. In 2022 we raised $81 Million in Series B funding to accelerate growth and expand into new markets in southeast Asia and Europe. If you feel you're ready for an adventure in robotics, we would love to hear from you.

Benefits Summary

We hire the best, not only will you be surrounded by exceptionally smart and motivated people, but we believe excellent compensation and benefits are an essential part of our company's success.
- HDHP & PPO Medical plan options
- Dental/Vision
- 401K & Roth Match options
- Stock Options
- 4 Months Parental Leave
- STD/LTD LIfe insurance
- Employee Assistance Programs
- Fitness Reimbursement
- Provided Daily Lunch
- Free Snacks / Beverages
- Work Schedule flexibility
- Cell phone / internet reimbursement
- Employee bonus programs

The pay range for this position is $79K - $97K + discretionary annual performance bonus . Pay is dependent on the applicant's relevant experience.

Bear Robotics, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183942
Position Id: d5e00df63fdead8fbb87ae6d83bd222c
Posted 3 days ago

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