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On-Site Service Engineer Data Center / Server Hardware

Sunrise Systems, Inc.

Southaven, Mississippi • Today

Easy Apply

Contract

40 - 41

Data Center Administrator

SpaceX

Memphis, Tennessee • Today

Full-time

Senior Manager Enterprise Infrastructure & Operations

NexTech Solutions

Memphis, Tennessee • Today

Full-time

Data Center Operations Engineer - Los Angles - Onsite

Synersys Technologies

Remote • 6d ago

Easy Apply

Contract

Senior Data Center Deployment Engineer

ChaTeck Incorporated

Remote • 7d ago

Easy Apply

Contract, Third Party

Depends on Experience

Senior Golang Software Engineer, Infrastructure - remote in the US

Mirantis Inc

Remote • Today

Full-time

Field Service Engineer, Data Centers - ELSE

ABB Inc.

Remote • Today

Full-time

USD 46.00 - 65.00 per hour

Data Center Deployment Engineer

ChaTeck Incorporated

Remote • 7d ago

Easy Apply

Part-time, Third Party

Depends on Experience

Data Center Engineer (in Santa Clara, CA)

Five9, Inc

Remote • Today

Full-time

USD 55,100.00 - 115,000.00 per year

Senior Hardware Engineer - Onsite

Curtiss-Wright

Remote or Ashburn, Virginia • Today

Full-time

USD 94,900.00 - 130,000.00 per year

Service Engineer (Data Center)

SUPERMICRO COMPUTER INC

Memphis, Tennessee • Today

Full-time

Data Center Infrastructure Architect

Kforce Technology Staffing

Remote or West Palm Beach, Florida • Today

Full-time

$125,000 - $140,000 annually

Director Systems Engineering- Data Centers

Carrier Corporation

Remote or Florida • Today

Full-time

USD 174,500.00 - 348,500.00 per year

IT Data Center Engineer

Qualcomm Technologies

Remote or Georgia • Today

Full-time

USD 34.95 - 52.45 per hour

Job Details

Skills

Field Service
Computer Science
Dell PowerEdge
Conflict Resolution
Firmware
GPU
Cabling
Hardware Installation
Operating Systems
Hardware Troubleshooting
Preventive Maintenance
Management

Summary

Job Title: On-Site Service Engineer – Data Center / Server Hardware
Job Id:26-04240
Location: Southaven ,MS
Duration:03 months on W2 contract

JOB DESCRIPTION

Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.

This is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment.

Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.

What You'll Do

Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands-on hardware installation, removal, replacement, and repair, including:

Memory/DIMMs
CPprocessors
Power supplies
Fans and cooling components
Hard drives/SSDs
RAID/HBA components
NICs and other PCIe components
GPUs and accelerator hardware
Motherboards/system boards and other server components

Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
Execute both reactive break/fix and preventive maintenance following established procedures
Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources
Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
Escalate complex technical issues when appropriate
Participate in on-call rotations and provide extended coverage as required

What You Bring – Required

3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure
Direct, hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components
Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
Strong understanding of server hardware architecture and troubleshooting methodology
Experience with hardware diagnostics, BIOS/firmware, and server management tools
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues
Comfortable working independently in a customer-facing environment
Ability to clearly communicate technical issues and resolutions to customers and internal teams
Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules

Preferred Qualifications

Experience supporting Dell PowerEdge servers
Dell or other enterprise hardware certifications
Experience with iDRAC, iLO, or comparable server management platforms
Experience supporting GPU/AI server infrastructure
Experience with data center operations, rack/stack, structured cabling, or server deployment
Associate's or Bachelor's degree in IT, Computer Science, or a related field

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sunrise
Position Id: 26-04240
Posted 1 day ago

Fitment

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Contact the job poster

Jayabalaji Subbaroyal

Recruiter @ Sunrise Systems, Inc.

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Job Details

Skills

Field Service
Computer Science
Dell PowerEdge
Conflict Resolution
Firmware
GPU
Cabling
Hardware Installation
Operating Systems
Hardware Troubleshooting
Preventive Maintenance
Management

Summary

Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands-on hardware installation, removal, replacement, and repair, including:

Memory/DIMMs
CPprocessors
Power supplies
Fans and cooling components
Hard drives/SSDs
RAID/HBA components
NICs and other PCIe components
GPUs and accelerator hardware
Motherboards/system boards and other server components

Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
Execute both reactive break/fix and preventive maintenance following established procedures
Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources
Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
Escalate complex technical issues when appropriate
Participate in on-call rotations and provide extended coverage as required

What You Bring – Required

3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure
Direct, hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components
Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
Strong understanding of server hardware architecture and troubleshooting methodology
Experience with hardware diagnostics, BIOS/firmware, and server management tools
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues
Comfortable working independently in a customer-facing environment
Ability to clearly communicate technical issues and resolutions to customers and internal teams
Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules

Preferred Qualifications

Experience supporting Dell PowerEdge servers
Dell or other enterprise hardware certifications
Experience with iDRAC, iLO, or comparable server management platforms
Experience supporting GPU/AI server infrastructure
Experience with data center operations, rack/stack, structured cabling, or server deployment
Associate's or Bachelor's degree in IT, Computer Science, or a related field

Dice Id: sunrise
Position Id: 26-04240
Posted 1 day ago

Fitment