Data Center Operations Technician | Memphis, TNLocation: Memphis, TN | 100% Onsite |
Schedule
- Hours: Mon-Fri 8am-5pm
- Flexibility: Must be available after-hours, weekend, and holiday support as needed
- Start: Completion of 50 hours of paid training is required before starting onsite.
Pay$35 - $47 per hour, based on experience
Job SummaryWe are seeking a hands-on Data Center Operations Technician to provide day-to-day onsite support in a dynamic data center environment. This role combines hardware break/fix, server deployment, Linux troubleshooting, and customer communication. The ideal candidate is comfortable working inside servers, replacing components, and coordinating with vendor field engineers, and is confident building new skills as the environment evolves.
Duties
- Provide day-to-day data center operational support
- Escort and coordinate with dispatched field engineers
- Manage parts shipping, receiving, and inventory
- Maintain environment documentation, including serial numbers, rack elevations, and runbooks
- Coordinate with colocation teams on power, cooling, and facility maintenance
- Proactively monitor servers and notify customers of issues
- Open and manage service requests; triage and coordinate break/fix activities with Dell support
- Perform troubleshooting and log collection, and apply vendor-recommended resolutions
- Perform hardware break/fix, parts replacement, and hardware deployment
- Support firmware upgrades and execute customer-directed system and version updates
- Perform OS installation and GPU configuration
- Conduct system testing and validation to confirm operational readiness
Required Qualifications
- Hands-on hardware repair experience, including working inside servers and replacing components
- Linux command line (CLI) experience
- Experience reading and interpreting Linux logs
- Basic networking knowledge
- Strong verbal and written customer communication skills
- Ability to work well within an onsite team in a fast-paced environment
- Ability to complete 50 hours of paid training prior to onsite start
Preferred Qualifications
- Prior Datacenter Field Service Engineer (FSE) or Onsite Engineer (OSE) experience working with DELL equipment
- RoCE (RDMA over Converged Ethernet) network experience
- NVIDIA GPU and/or NIC experience
Physical Requirements
- Lift and carry equipment up to 50 lbs.
- Stand, walk, bend, kneel, and reach for extended periods
Incentives
- Paid Training: 50 hours of paid training before your onsite start
- Hands-on experience with enterprise Dell server and GPU infrastructure
- Opportunity to expand your technical skills in a growing data center environment
- 401K, dental, medical, vision benefits, and weekly pay
About UsAdvantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
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