
Suffolk, Virginia
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Today
Job Description Responsible for agency-specific end user support services. Provide problem management, troubleshooting, and escalations to resolve customer problems. Create tech tips, job aids, and other tools to enhance customer experience. Work with VITA, NG and internal IT staff to ensure problems are resolved in a timely manner. How you will contribute: Help Requests: Ensure the accurate assignment of help requests to VDOT ITD.IT Support: Provide support to assigned information technology p
Full-time
















