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IT Support Specialist / Desktop Support Technician (DOJ / Public Trust)

Kriaanet Inc

Syracuse, New York • Today

Easy Apply

Full-time

Depends on Experience

IT Support Specialist

Contact Government Services, LLC

Syracuse, New York • Today

Full-time

USD 60,000.00 - 70,000.00 per year

IT Support Specialist I - Night

ASM Research

Remote • Today

Full-time

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

IT Support Specialist II - 073QE

Quartus Engineering Inc

Remote or San Diego, California • Today

Full-time

USD 29.00 - 49.00 per hour

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

IT Support Specialist

Clearwater Analytics

Remote or Boise, Idaho • Today

Full-time

IT Support Specialist (Salesforce/CHATS Support) - Remote

Strategic Technology Institute Inc

Remote • Today

Full-time

IT Application Support Specialist

TridentCare

Remote • Today

Full-time

USD 70,000.00 per year

IT Engineering Systems Support Specialist (Remote)

Parsons Services Company

Remote • Today

Full-time

USD 88,400.00 - 154,700.00 per year

IT SPECIALIST (SYSADMIN)

Army, National Guard Units

Syracuse, New York • Today

Full-time

USD 75,278.00 - 97,867.00 per year

IT SPECIALIST (NETWORK/SYSADMIN)

Army, National Guard Units

Syracuse, New York • Today

Full-time

USD 75,278.00 - 97,867.00 per year

IT Inventory Specialist

Oneida Technical Solutions

Verona, New York • Today

Full-time

USD 57,000.00 - 62,000.00 per year

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

L&I IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Senior IT Support Technician

Emergent Software

Remote or Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 75,000.00 per year

IT Support

Robert Half

Remote or San Francisco, California • Today

Easy Apply

Contract

USD 35.00 - 37.00 per hour

IT Support Technician

Emergent Software

Remote or Fort Worth, Texas • Today

Full-time

USD 45,000.00 - 55,000.00 per year

IT Operations Specialist

Alpaca

Remote • Today

Full-time

IT Training Specialist

Indiana University

Remote or Indianapolis, Indiana • Today

Full-time

IT Specialist (SysAdmin/Network) (IS-2210-11/12/13)

Smithsonian Institution

Remote or Burlington, Massachusetts • Today

Full-time

USD 84,579.00 - 156,715.00 per year

Tier II: IT Specialist (Frankfort, Germany)

ACI Solutions

Remote • 11d ago

Easy Apply

Full-time

Depends on Experience

IT Service Desk Specialist (Third Shift)

Abercrombie & Fitch Co.

Remote or Columbus, Ohio • Today

Full-time

SUPV IT CYBERSECURITY SPECIALIST (PLCYPLN)

U.S. Marine Corps

Remote or Camp Lejeune, North Carolina • Yesterday

Full-time

USD 125,776.00 - 163,514.00 per year

IT Administrator IV/Patch Management Specialist, Senior

ASM Research

Remote • Today

Full-time

IT Security Specialist (Identity & Access Management & Migration Consultant)

nLeague Services

Remote • 5d ago

Easy Apply

Contract, Third Party

90 - 100

Sr. IT Testing Specialist. - Remote

Software Guidance & Assistance

Remote or Jacksonville, Florida • Today

Contract

USD 46.43 - 51.43 per hour

Implementation Specialist, IT

Rippling

Remote • Today

Full-time

USD 58,320.00 - 92,000.00 per year

Kriaanet Inc

Job Details

Skills

Desktop Support
Help Desk
Technical Support
Windows 10/11
Microsoft 365
Public Trust
Troubleshooting
Hardware
VTC
Active Directory
IT Specialist

Summary

Job Type: Full-Time Contract (1-Year Base + 1-Year Option)
Work Location: On-Site (Choice of Location: Albany, NY or Syracuse, NY)
Work Hours: Monday – Friday, 8:30 AM – 5:00 PM EST
Clearance Requirement: U.S. Citizenship Required (Ability to clear DOJ Public Trust Background Investigation; Active clearance NOT required upfront)

Job Summary

We are seeking two (2) experienced and customer-focused IT Support Specialists to provide on-site desktop and technical support for the U.S. Attorney’s Office, Northern District of New York (located in Albany, NY and Syracuse, NY).

In this role, you will work alongside System Managers and IT Specialists to deliver end-user support, troubleshoot desktop hardware/software, manage network accessories, and ensure uninterrupted IT operations for federal personnel.

Key Responsibilities

Tier 1 / Tier 2 Help Desk Support: Provide prompt, customer-focused technical support via phone, email, electronic ticketing system, and in-person desk visits.
Hardware Setup & Troubleshooting: Install, configure, upgrade, and repair PCs, laptops, mobile devices/iPads, printers, copiers, desk phones, headsets, scanners, and Video Teleconferencing (VTC) equipment.
Systems & Software Maintenance: Troubleshoot Windows Desktop/Server operating systems, Microsoft Office 365 applications (Word, Excel, PowerPoint, Access, Teams, SharePoint), and Adobe products. Perform routine updates and software patches.
User Onboarding & Password Management: Perform user password resets and conduct technical orientation/training for new personnel.
Equipment & Property Tracking: Assist with setting up, relocating, and reconnecting computer workstations; update government-furnished equipment tracking and inventory systems.
Network & Media Support: Assist with basic network troubleshooting (hubs, switches, routers) and support secure electronic media disposal and PIV card maintenance.

Required Qualifications

Citizenship: Must be a U.S. Citizen (mandatory federal requirement).
Vetting: Ability to successfully undergo and pass a Department of Justice Public Trust Background Investigation (SF-85P / e-QIP).
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience: Minimum 3+ years of professional work experience in general IT support / desktop support.
Technical Skills:
- Strong working knowledge of Windows OS (Desktop/Server) and Microsoft 365 suite.
- Experience with peripheral hardware troubleshooting (printers, VTC, mobile devices).

Preferred Skills & Competencies

Experience supporting Apple iOS / mobile devices.
Familiarity with government IT operations, security protocols, or PIV card systems.
Excellent written and verbal communication skills.
Strong attention to detail and customer service mindset.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91103685
Position Id: 9039514
Posted 12 days ago

Company Info

About Kriaanet Inc

KriaaNet, Inc., a woman-owned 8(a) and Hub Zone Economic Disadvantaged, Facility cleared (Secret) Small Business, is a strategic IT Company specializing in infrastructure consultation & implementation.

Since our inception in 2007, our experiences extend through all aspects of system design, implementation and maintenance of enterprise IT services.

KriaaNet's highly capable Engineering Team have deep experience in delivering project based turnkey IT services to our US Public sector and Fortune 500 commercial customers to achieve ROI..

Fitment

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Albany, New York

•

Today

Job Type:Full-Time Contract (1-Year Base + 1-Year Option) Work Location:On-Site (Choice of Location:Albany, NYorSyracuse, NY) Work Hours:Monday Friday, 8:30 AM 5:00 PM EST Clearance Requirement:U.S. Citizenship Required (Ability to clear DOJ Public Trust Background Investigation;Active clearance NOT required upfront) Job SummaryWe are seeking two (2) experienced and customer-focusedIT Support Specialiststo provide on-site desktop and technical support for the U.S. Attorneys Office, Northern Di

Easy Apply

Full-time

Depends on Experience

HelpDesk level II

Albany, New York

•

Today

Duration: Two years. With expected start date September 14, 2026 Perform the primary IT support function by delivering highquality customer service and maintaining clear, professional, and responsive communications with end users across all designated support channels, including inperson interactions, telephone support, email, and electronic ticketing systems, to ensure timely, accurate, and userfocused assistance.Provide clear written and oral communication with end users.Diagnose and resolve p

Easy Apply

Contract

$80,000 - $100,000

Kriaanet Inc

Job Details

Skills

Desktop Support
Help Desk
Technical Support
Windows 10/11
Microsoft 365
Public Trust
Troubleshooting
Hardware
VTC
Active Directory
IT Specialist

Summary

Job Summary

Key Responsibilities

Tier 1 / Tier 2 Help Desk Support: Provide prompt, customer-focused technical support via phone, email, electronic ticketing system, and in-person desk visits.
Hardware Setup & Troubleshooting: Install, configure, upgrade, and repair PCs, laptops, mobile devices/iPads, printers, copiers, desk phones, headsets, scanners, and Video Teleconferencing (VTC) equipment.
Systems & Software Maintenance: Troubleshoot Windows Desktop/Server operating systems, Microsoft Office 365 applications (Word, Excel, PowerPoint, Access, Teams, SharePoint), and Adobe products. Perform routine updates and software patches.
User Onboarding & Password Management: Perform user password resets and conduct technical orientation/training for new personnel.
Equipment & Property Tracking: Assist with setting up, relocating, and reconnecting computer workstations; update government-furnished equipment tracking and inventory systems.
Network & Media Support: Assist with basic network troubleshooting (hubs, switches, routers) and support secure electronic media disposal and PIV card maintenance.

Required Qualifications

Citizenship: Must be a U.S. Citizen (mandatory federal requirement).
Vetting: Ability to successfully undergo and pass a Department of Justice Public Trust Background Investigation (SF-85P / e-QIP).
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience: Minimum 3+ years of professional work experience in general IT support / desktop support.
Technical Skills:
- Strong working knowledge of Windows OS (Desktop/Server) and Microsoft 365 suite.
- Experience with peripheral hardware troubleshooting (printers, VTC, mobile devices).

Preferred Skills & Competencies

Experience supporting Apple iOS / mobile devices.
Familiarity with government IT operations, security protocols, or PIV card systems.
Excellent written and verbal communication skills.
Strong attention to detail and customer service mindset.

Dice Id: 91103685
Position Id: 9039514
Posted 12 days ago

Company Info

About Kriaanet Inc

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Albany, New York

•

Today

Easy Apply

Full-time

Depends on Experience

HelpDesk level II

Albany, New York

•

Today

Easy Apply

Contract

$80,000 - $100,000

IT Support Specialist / Desktop Support Technician (DOJ / Public Trust)

Skills

Summary

Job Summary

Key Responsibilities

Required Qualifications

Preferred Skills & Competencies

Dice Job Match Score™

Similar Jobs

IT Support Specialist / Desktop Support Technician (DOJ / Public Trust)

Kriaanet Inc

Job Details

Skills

Summary

Job Summary

Key Responsibilities

Required Qualifications

Preferred Skills & Competencies

Company Info

About Kriaanet Inc

Dice Job Match Score™

Similar Jobs