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Tier 1 Help Desk

DEX Imaging

Tampa, Florida • Today

Part-time

Tier 2 Help Desk

DEX Imaging

Tampa, Florida • Today

Full-time

IT Help Desk Technician

DEX Imaging

Tampa, Florida • Today

Full-time

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Today

Full-time

USD 57,500.00 - 80,500.00 per year

Manager, Technical Services & Customer Support

Motorola Solutions

Remote or New Hampshire • Today

Full-time

USD 95,000.00 - 105,000.00 per year

L1 Tech Support (NSS)

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$19 - $19 hourly

Job Details

Skills

Tier 1
Help Desk
Management
Attention To Detail
Technical Support
Customer Service
Computer Hardware
Printers
Mobile Devices
IOS Development
Android
Microsoft
Operating Systems
Microsoft Windows 7
Microsoft Operating Systems
Microsoft Windows

Summary

Description

We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position uses exceptional customer service, time management, and troubleshooting skills.

Duties and Responsibilities

Professional, energetic, hardworking, self-starter.
Demonstrates strong customer service skills with attention to detail and accuracy.
Ability to diagnose and troubleshoot technical issues.
Provide support to customers on print driver installations, connectivity issues, and configuring shared folders.
Track, route, and redirect MFP IT related issues to appropriate resource.
Maintain a high degree of integrity and discretion with routine customer service related issues.

Experience and Qualifications

High School diploma required, technical school or 2 plus years of IT helpdesk experience
Strong customer service and troubleshooting skills.
Ability to communicate technical information, both verbal and written, to a wide range of end users.
Ability to work as a team with other technicians to accomplish tasks.
Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android).
Ability to diagnose and resolve basic technical issues
Proficient in Microsoft based operating systems with emphasis on Windows 7 and Windows 10.

Dex Benefits

After 90 days, accrue paid time off
After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
Paid holidays
After one-year anniversary, eligible for employee profit sharing plan

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183968
Position Id: 417ae73042996f21354247a22355aa55
Posted 21 hours ago

Fitment

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Similar Jobs

Tier 2 Help Desk

Tampa, Florida

•

Today

Description We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position uses exceptional customer service, time management, and troubleshooting skills. Duties and Responsibilities Professional, energetic, hardworking, self-starter. Demonstrates strong customer service skills with attention to detail and accuracy. Ability to diagnose and troubleshoot technical issues. P

Full-time

IT Help Desk Technician

Tampa, Florida

•

Today

Description IT Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and h

Full-time

Desktop Support Associate Analyst

St. Petersburg, Florida

•

Today

Job Description Summary Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications. Job Description This position will follow our Resident work model, we expect the selected candidate to be in office 5 days a week in our St. Petersburg, FL Corporate HQ. This role is not eligible for Work Visa sponsorship, either currently or in the future. Essential Duties & Re

Full-time

Technician I/II, IT Support

No location provided

•

Today

Job Description Responsible for supporting associates with the setting up or replacing of new workstations and peripherals, processing new hire and separation requests and processing then documenting tasks or tickets. Provide timely level I technical support for all onsite and remote end-users for all technical related and user issues focusing on excellent customer service. Job duties:Image workstations with default operating system using Microsoft System Center Configuration Manager to prepare

Full-time

Job Details

Skills

Tier 1
Help Desk
Management
Attention To Detail
Technical Support
Customer Service
Computer Hardware
Printers
Mobile Devices
IOS Development
Android
Microsoft
Operating Systems
Microsoft Windows 7
Microsoft Operating Systems
Microsoft Windows

Summary

Professional, energetic, hardworking, self-starter.
Demonstrates strong customer service skills with attention to detail and accuracy.
Ability to diagnose and troubleshoot technical issues.
Provide support to customers on print driver installations, connectivity issues, and configuring shared folders.
Track, route, and redirect MFP IT related issues to appropriate resource.
Maintain a high degree of integrity and discretion with routine customer service related issues.

Experience and Qualifications

High School diploma required, technical school or 2 plus years of IT helpdesk experience
Strong customer service and troubleshooting skills.
Ability to communicate technical information, both verbal and written, to a wide range of end users.
Ability to work as a team with other technicians to accomplish tasks.
Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android).
Ability to diagnose and resolve basic technical issues
Proficient in Microsoft based operating systems with emphasis on Windows 7 and Windows 10.

Dex Benefits

After 90 days, accrue paid time off
After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
Paid holidays
After one-year anniversary, eligible for employee profit sharing plan

Dice Id: 80183968
Position Id: 417ae73042996f21354247a22355aa55
Posted 21 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Tier 2 Help Desk

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IT Help Desk Technician

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Desktop Support Associate Analyst

St. Petersburg, Florida

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Technician I/II, IT Support

No location provided

•

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