Key Responsibilities
ART Leadership & Flow Optimization
• Serves as the ART conductor, enabling effective use of SAFe principles, ceremonies, and toolsets to optimize flow across multiple Agile teams.
• Orchestrates and synchronizes program level events and execution, maintaining cadence and alignment across teams, products, and dependencies.
• Partners with Product Management, Solution Management, Product Owners, and Technical Leadership to ensure alignment between strategy, priorities, and delivery.
PI Planning & Program Execution
• Facilitates PI Planning readiness through Continuous Exploration, enabling clear Vision, Roadmap, and Backlog alignment.
• Plans and facilitates Pre PI, PI Planning, Post PI, and Inspect & Adapt events to promote transparency, learning, and execution confidence.
• Ensures ART health through the effective use of metrics, dashboards, and flow based measures that highlight delivery outcomes and improvement opportunities.
Coaching, Mentorship & Culture
• Actively coaches leaders, Product Managers, Architects, Scrum Masters, Product Owners, technical teams, and business partners in Lean Agile principles, systems thinking, and SAFe practices.
• Fosters a culture of psychological safety, collaboration, accountability, and continuous improvement.
• Encourages collaboration among teams, System and Solution Architects, and Engineering to support technical alignment and sustainable delivery.
Improvement, Risk & Dependency Management
• Identifies, escalates, and helps resolve cross team dependencies, risks, and systemic impediments impacting value delivery.
• Takes ownership of improvement items resulting from Inspect & Adapt and Problem Solving Workshops.
• Helps teams refine and mature value streams to improve predictability, throughput, and business outcomes.
Tools, Enablement & Operational Excellence
• Enables effective adoption and use of ART tooling (e.g., Jira Align, Azure DevOps) to improve visibility, alignment, and decision making.
• Partners with the Agility Enablement Hub to continuously improve ART execution and Lean Agile maturity.
• Supports Communities of Practice and promotes Built In Quality and modern engineering practices.
Decision Making & Autonomy
• Makes decisions on moderately complex issues using independent judgment within established policies and practices.
• Manages priorities and timelines for own body of work while adapting to evolving ART and organizational needs.
Required Qualifications
• On-video collaboration required for this role.
• Active SAFe® certification: Release Train Engineer (RTE) 6.0
• Typically 5+ years of related experience, including 2+ years supporting large scale, technically complex initiatives
• Strong experience working within SAFe as an RTE, Scrum Master, Agile Coach, or similar Lean Agile leadership role
• Solid understanding of Agile, Scrum, and Kanban methodologies
• Demonstrated success leading execution across complex value streams
• Ability to leverage AI LLM tools to create efficiencies in the processes, continuous improvement, ways of working, backlog hygiene, forecasting and planning.
• Proven ability to partner effectively with Technology, Business, Product, and Portfolio stakeholders
• Excellent communication skills, strong facilitation and coaching capabilities, and high emotional intelligence
• Passion for improving consumer and associate experiences through continuous improvement
Preferred Qualifications
• Bachelor's degree in business, Information Technology, or related field
• SAFe Program Consultant (SPC) 6.0
• Experience with Agile lifecycle management tools such as Jira Align or Azure DevOps
• Advanced Scrum Master certifications (SAFe A-SSM, CSP SM, A CSM, PSM III)
• Experience in healthcare or health solutions industry
• Knowledge of Software Development Lifecycle (SDLC)
• Knowledge of Product Development Lifecycle (PDLC)
• Experience partnering closely with Product Management
• Familiarity with omnichannel and digital experience delivery, marketing, sales and/or digital platforms
