We are looking for Cyber Security Operations Analyst - Remote / Telecommute for our client in Toronto, ON
Job Title: Cyber Security Operations Analyst - Remote / Telecommute
Job Location: Toronto, ON
Job Type: Contract
Pay Range: $46.00hr - $51.00hr
Job Overview:
Our client is seeking a Cyber Security Operations Analyst to support ongoing operations of the Vulnerability Disclosure Program (VDP/Bug Bounty) and Honeypot/Deception Technology services for a global media organization. The candidate will be responsible for operational coordination, ticket management, monitoring, reporting, stakeholder engagement, administration, and process governance for the YesWeHack platform and Canary/Honeypot solutions. The role focuses on day-to-day service operations rather than platform deployment or implementation.
Vulnerability Disclosure Program (VDP) Operations:
- Manage VDP intake requests and operational ticket queues.
- Facilitate case management between the bug bounty platform provider and business stakeholders.
- Track vulnerability remediation activities through closure.
- Coordinate follow-ups with application owners and business contacts.
- Maintain operational dashboards and reporting metrics.
- Ensure timely processing and governance of vulnerability submissions.
Honeypot / Deception Technology Operations:
- Manage Canary/Honeypot-related service requests.
- Perform platform monitoring and initial alert triage.
- Execute approved administrative activities, including creation and modification of Canary configurations.
- Support routine platform maintenance activities.
- Coordinate customer requests related to deception technology services.
- Escalate suspicious findings to the appropriate security teams for further investigation.
Reporting & Service Administration:
- Coordinate daily operational activities.
- Manage reporting and administration activities.
- Support daily security insights, dashboards, and presentations.
- Generate operational metrics, KPI reports, and service statistics.
- Maintain SOPs, workflows, process documentation, and configuration records.
- Ensure operational documentation remains current and audit ready.
Stakeholder Coordination:
- Act as a liaison between business teams, security operations, and solution providers.
- Facilitate communication for ticket resolution and service requests.
- Coordinate remediation tracking and status reporting.
- Participate in operational reviews and service governance discussions.
Security Operations:
- SOC Operations.
- Security Monitoring.
- Alert Triage.
- Incident Management.
- Vulnerability Management Concepts.
- Security Reporting.
Technical Skills:
- Bug Bounty / VDP Operations.
- YesWeHack, HackerOne, or similar platforms.
- Thinkst Canary or other Deception Technology solutions.
- Security Ticketing Systems (ServiceNow, Jira, etc.).
- Basic Log Analysis.
- Microsoft Excel and Reporting Tools.
Soft Skills:
- Strong stakeholder management.
- Strong verbal and written communication skills.
- Service-oriented mindset.
- Documentation and reporting skills.
- Ability to coordinate across multiple teams.
Preferred Experience:
- Experience managing Bug Bounty or Vulnerability Disclosure Programs.
- Experience supporting Honeypot or Deception Technology platforms.
- Experience within SOC or Managed Security Services environments.
- Familiarity with cybersecurity governance and operational reporting.
- Exposure to vulnerability remediation workflows.
Preferred Certifications:
- CompTIA Security+.
- Microsoft SC-200.
- CEH.
- CySA+.
- ITIL Foundation.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
