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Desktop Support Technician II - 529971

University of Alabama The Office of Information Te

Tuscaloosa, Alabama • Today

Full-time

USD 21.25 - 26.59 per hour

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • Today

Full-time

60000 - 70000

Technical Support Administrator II (Remote US)

Digi International

Remote • Today

Full-time

USD 47,500.00 - 67,000.00 per year

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Data Center CoE - Field Service Technician II

ABB Inc.

Remote • Today

Full-time

USD 40.00 per hour

Job Details

Skills

Performance Management
Project Management
Preventive Maintenance
Help Desk
Operating Systems
Remote Support
Technical Support
Reporting
Regulatory Compliance
PASS
Social Media
Internet
Recruiting
SAP BASIS
Law

Summary

Pay Grade/Pay Range: Minimum: $21.25 - Midpoint: $26.59 (Hourly N6)
Department/Organization: 200721 - Enterprise Technology
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Note to Applicants: Position is eligible for hybrid work subject to University policy .
Job Summary: The Desktop Support Technician II provides basic Help Desk and field support services for University faculty and staff computer users. Sets up and installs PC and peripheral devices. Installs operating systems and software. Completes basic system configuration. Resolves user problems. Eradicates computer viruses. Identifies and escalates or engages senior technicians for issues requiring expertise beyond the basic services level. Monitors ticket queues as assigned. Follows-up on open tickets or service requests until they are fully resolved.
Additional Department Summary: Provides end-user desktop support to a wide variety of departments across the campus.
Required Minimum Qualifications: High school diploma or GED and two (2) years of IT technical support experience; OR associates degree or higher and some IT technical support experience.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster.
The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10295130
Position Id: acf7a7c59837d14f526174ad6a820f5c
Posted 30+ days ago

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IT Support Analyst

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POOL: Student Hourly - Entry Level IT Technician

Kansas

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Today

Job Description 100% - General Support Respond to Help Desk support requests received by phone, email, chat, and walk-in support, ensuring timely and effective service.Create, update, and document service tickets with detailed notes for tracking and resolution in the IT service management system.Assist users with account access, password resets, and common technology issues.Troubleshoot problems related to university technology services and personal devices.Troubleshoot and resolve technical is

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IT Support Technician

Kansas

•

Today

Job Description 65% - Meet customer requirements through first-contact resolutions with excellent customer service and satisfaction. Provide technical support via phone, email, chat, remote, and in person. Identify if the technical issue can be quickly resolved or if it needs to be escalated to / researched by a higher-level KU IT technical support unit. Continuously look to improve current support and business processes through these interactions. This support will include:Support of computer

Full-time

USD 47,000.00 - 51,000.00 per year

VCCA - Technical Support Analyst 2

No location provided

•

Today

Onsite position, 5 days a week Max Vendor Rate - 33.34 The role is funded for 400 hours. There is a strong possibility of extension, but it's not guaranteed. Technical Support Analyst Position Summary The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user techn

Full-time

USD 33.34 per hour

Job Details

Skills

Performance Management
Project Management
Preventive Maintenance
Help Desk
Operating Systems
Remote Support
Technical Support
Reporting
Regulatory Compliance
PASS
Social Media
Internet
Recruiting
SAP BASIS
Law

Summary

Dice Id: 10295130
Position Id: acf7a7c59837d14f526174ad6a820f5c
Posted 30+ days ago

Fitment

Dice Job Match Score™

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IT Support Analyst

No location provided

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POOL: Student Hourly - Entry Level IT Technician

Kansas

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USD 13.00 per hour

IT Support Technician

Kansas

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Today

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USD 47,000.00 - 51,000.00 per year

VCCA - Technical Support Analyst 2

No location provided

•

Today

Full-time

USD 33.34 per hour