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Desktop Support Technician II - 530647

University of Alabama The Office of Information Te

Tuscaloosa, Alabama • Today

Full-time

USD 21.25 - 26.59 per hour

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

IT Support Specialist II

COG Research Foundation, LLC

Remote • Today

Full-time

31 - 44

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 12d ago

Full-time

60000 - 70000

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Today

Full-time

USD 57,500.00 - 80,500.00 per year

Help Desk Technician II

IDEMIA

Remote or Minnesota • Today

Full-time

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Job Details

Skills

Project Management
Performance Management
Preventive Maintenance
Help Desk
Operating Systems
Remote Support
Technical Support
Reporting
Regulatory Compliance
PASS
Social Media
Internet
Recruiting
SAP BASIS
Law

Summary

Pay Grade/Pay Range: Minimum: $21.25 - Midpoint: $26.59 (Hourly N6)
Department/Organization: 200721 - Enterprise Technology
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Job Summary: The Desktop Support Technician II provides basic Help Desk and field support services for University faculty and staff computer users. Sets up and installs PC and peripheral devices. Installs operating systems and software. Completes basic system configuration. Resolves user problems. Eradicates computer viruses. Identifies and escalates or engages senior technicians for issues requiring expertise beyond the basic services level. Monitors ticket queues as assigned. Follows-up on open tickets or service requests until they are fully resolved.
Additional Department Summary: This position provides end-user desktop support to a wide variety of departments across the campus.
Required Minimum Qualifications: High school diploma or GED and two (2) years of IT technical support experience; OR associates degree or higher and some IT technical support experience.
Additional Required Department Minimum Qualifications: Must have a valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster.
The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10295130
Position Id: af32dea12ad7a0e01818dd0aa78682a
Posted 2 days ago

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Kansas

•

Today

Position Overview The IT Help Desk is committed to building strong relationships within the KU community. We do this by delivering timely, accurate information in every interaction, ensuring users receive the support they need while providing excellent customer service. We are seeking student employees who are enthusiastic about technology, enjoy helping others, and want to gain hands-on experience in information technology support. Student Technicians serve as one of the first points of conta

Full-time

IT Support Technician Senior

Kansas

•

Today

Position Overview The Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with School of Engineering and provide start-to-finish technical implementation changes of new and existing systems while working under direct supervision, following standard procedures and documentation to accomplish assigned tasks. This position also works closely with Tier 2 and other points of esc

Full-time

USD 55,500.00 - 59,500.00 per year

Instructional Technology Support Manager - 530562

Tuscaloosa, Alabama

•

Today

Pay Grade/Pay Range: Minimum: $53,500 - Midpoint: $66,900 (Salaried E8) Department/Organization: 209314 - Instructional Tech & Academic Serv Normal Work Schedule: Monday - Friday 8:00am to 5:00pm; some after hours. Note to Applicants: Position is eligible for hybrid work subject to University policy . Job Summary: The Instructional Technology Support Manager oversees the help desk operations for the Technical Support Services team. Supervises staff and student workers. Serves as an escalatio

Full-time

USD 53,500.00 - 66,900.00 per year

VCCA - Technical Support Analyst 2

No location provided

•

Today

Onsite position, 5 days a week Max Vendor Rate - 33.34 The role is funded for 400 hours. There is a strong possibility of extension, but it's not guaranteed. Technical Support Analyst Position Summary The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user techn

Full-time

USD 33.34 per hour