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Cloud Support Engineer

MANTECH

Tysons, Virginia • Today

Full-time

Cloud Support Engineer

AlphaSense

Remote • Today

Full-time

USD 100,000.00 - 111,000.00 per year

Lead AWS Cloud Platform Engineer - IaC / SRE – Preferred TriZetto Facets / Healthcare

System One

Hybrid in Reston, Virginia • Today

Easy Apply

Contract

$109.05

Cloud Security Engineer 3

Base-2 Solutions, LLC

Bethesda, Maryland • Today

Full-time

Cloud Security Engineer 2

Base-2 Solutions, LLC

Bethesda, Maryland • Today

Full-time

Cloud Security Engineer 4

Base-2 Solutions, LLC

Bethesda, Maryland • Today

Full-time

Lead AWS Cloud Security Remediation Engineer - CSPM / CrowdStrike / AWS Security

System One

Hybrid in Reston, Virginia • 3d ago

Easy Apply

Contract

$109.05

Red Hat OpenShift Cloud Engineer

Razor Talent

Springfield, Virginia • Today

Full-time

USD 175,000.00 - 225,000.00 per year

Red Hat OpenShift Cloud Engineer SME

Razor Talent

Springfield, Virginia • Today

Full-time

USD 175,000.00 - 225,000.00 per year

Azure Cloud Engineer

System One

Washington, District of Columbia • 14d ago

Easy Apply

Contract

$59.47

Google Cloud Platform (Google Cloud Platform) Cloud Engineer

Accenture LLP

Arlington, Virginia • Today

Full-time

USD 100,200.00 - 203,400.00 per year

Cloud Engineer

SAIC

Chantilly, Virginia • Today

Full-time

USD 160,001.00 - 200,000.00 per year

Cloud Engineer

Judge Group, Inc.

Washington, District of Columbia • Today

Contract

USD 65.00 - 75.00 per hour

Senior Cloud Cybersecurity Engineer

Base-2 Solutions, LLC

Bethesda, Maryland • Today

Full-time

Mid-Level Cloud Security Engineer

SAIC

Washington, District of Columbia • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Cloud Engineer

Bridge Core (BCore)

Springfield, Virginia • Today

Full-time

USD 122,000.00 - 147,000.00 per year

Cloud Engineer

INflow Federal

Springfield, Virginia • Today

Full-time

USD 130,000.00 - 165,000.00 per year

Cloud Engineer

Avalore, LLC

Arlington, Virginia • Today

Full-time

USD 107,000.00 - 220,000.00 per year

Cloud Engineer

Epitec, Inc.

Tysons, Virginia • Today

Full-time

USD 60.00 - 68.00 per hour

Cloud Platform Engineer

Accenture LLP

Chantilly, Virginia • Today

Full-time

USD 111,800.00 - 221,800.00 per year

Cloud Engineer

General Dynamics

Springfield, Virginia • Today

Full-time

USD 125,800.00 - 170,200.00 per year

Cloud Engineer 4

NuAxis LLC

Washington, District of Columbia • Today

Full-time

Lead Software Engineer, Full Stack (Cloud Operations Resilience Engineering)

Capital One

McLean, Virginia • Yesterday

Full-time

USD 179,400.00 - 204,700.00 per year

Lead Software Engineer, Full Stack (Cloud Operations Resilience Engineering)

Capital One

McLean, Virginia • Yesterday

Full-time

USD 179,400.00 - 204,700.00 per year

Lead Software Engineer, Full Stack (Cloud Operations Resilience Engineeering)

Capital One

McLean, Virginia • Yesterday

Full-time

USD 179,400.00 - 204,700.00 per year

Cloud Engineer Mid-level (Google Cloud)

SAIC

Washington, District of Columbia • Today

Full-time

USD 120,001.00 - 160,000.00 per year

Cloud Engineer

MANTECH

Herndon, Virginia • Today

Full-time

Senior Cloud Engineer

Accenture LLP

Arlington, Virginia • Today

Full-time

USD 106,300.00 - 221,100.00 per year

Cloud Engineer

Booz Allen Hamilton

McLean, Virginia • Today

Full-time

USD 86,800.00 - 198,000.00 per year

Cloud Engineer

ANALYTICA

Bethesda, Maryland • Today

Full-time

Job Details

Skills

IaaS
Customer Service
Customer Experience
Linux
Supervision
Engineering Support
Process Improvement
Documentation
Amazon Web Services
Google Cloud
Google Cloud Platform
Cisco
Linux+
Microsoft Azure
CISSP
Linux Administration
Command-line Interface
Computer Networking
Service Operations
Kubernetes
Communication
Articulate
Regulatory Compliance
Network+
CompTIA
Security+
Customer Engagement
Cisco Certifications
Incident Management
ServiceNow
Customer Relationship Management (CRM)
IT Operations
DoD
ITIL
Lifecycle Management
Workflow
Cloud Computing
Microsoft Office
Collaboration
Management
Presentations
Microsoft Exchange

IaaS
Customer Service
Customer Experience
Linux
Supervision
Engineering Support
Process Improvement
Documentation
Amazon Web Services
Google Cloud
Google Cloud Platform
Cisco
Linux+
Microsoft Azure
CISSP
Linux Administration
Command-line Interface
Computer Networking
Service Operations
Kubernetes
Communication
Articulate
Regulatory Compliance
Network+
CompTIA
Security+
Customer Engagement
Cisco Certifications
Incident Management
ServiceNow
Customer Relationship Management (CRM)
IT Operations
DoD
ITIL
Lifecycle Management
Workflow
Cloud Computing
Microsoft Office
Collaboration
Management
Presentations
Microsoft Exchange

Summary

MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA.

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate with engineering teams, and ensure enterprise and government customers experience seamless cloud integration and support.

Responsibilities include but are not limited to:

Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels; ensuring all incidents are properly documented and closed in accordance with SLAs
Monitoring and triaging incidents triggered by automated alerting systems; following established SOPs and runbooks for investigation and escalation
Independently resolving technical issues related to Linux and Kubernetes infrastructure with minimal supervision, escalating only when engineering support is required
Partnering with product and backline engineers to reproduce issues, validate fixes, and enhance system stability and documentation
Identifying trends or repeat incidents and providing structured feedback to engineering and process improvement teams
Delivering high-touch, mission-critical support to government and enterprise customers; ensuring clear, timely, and professional communication during all incident phases
Contributing to updating and refining documentation, runbooks, and response procedures to continuously enhance service reliability and efficiency
Prioritizing, managing, and resolving multiple incidents under pressure to ensure operational continuity.
Work Shift ? Days, Evenings, and Nights openings. Schedule to include but not limited to rotating weekends that may be required. Schedule subject to change based on business need.

Minimum Qualifications:

Bachelor?s degree in Computer Science, Information Systems, Engineering, Mathematics, or related discipline
Education Substitutions:
- Four (4) years of additional relevant experience may be substituted for a bachelor?s degree
- An associate?s degree in computer science, Information Systems, Engineering, Mathematics, or related discipline and two (2) years of additional relevant experience may be substituted for a bachelor?s degree
- AWS Cloud Practitioner or Azure Fundamentals (AZ-900): each may substitute 0.5 years? experience
- CompTIA Security+, ITIL Foundation, CompTIA Network+, or CompTIA A+: each may substitute 1 year experience
- AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, Azure Solutions Architect (AZ-305), Google Professional Cloud Architect, or CISSP: each may substitute 2 years? experience
- Other relevant certifications: each may substitute 0.5 years? experience

Experience in Linux system administration (command-line management, networking, and service operations)
Knowledge of Kubernetes environments, including container management, basic cluster troubleshooting, and deployment verification
Experience with ticketing, alerting, and incident response tools
Strong written and verbal communication skills, with the ability to clearly articulate technical issues to both technical and non-technical audiences.

Preferred Qualifications:

8140 Compliance (Combination of technical degree or certifications such as CompTIA Network+
CE, CompTIA A+ CE, CompTIA Security+ CE, CCNA Security, CND, etc)
Experience with ServiceNow ticketing, alerting, and incident response tools
Experience with ServiceNow Customer Service Management (CSM) module
Background supporting IT operations or cloud service environments within DoD or Intelligence Community customers
Familiarity with ITIL frameworks, incident lifecycle management, and enterprise support workflows
Experience in hybrid or on-prem/cloud integrated environments
Proficiency with Google Workspace or Microsoft Office collaboration tools

Clearance Requirements:

An active/current TS/SCI with Polygraph is required for this position.

Physical Requirements:

Must be able to remain in a stationary position 50%
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: apblokecp
Position Id: 22541_66276
Posted 13 hours ago

Fitment

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Job Details

Skills

IaaS
Customer Service
Customer Experience
Linux
Supervision
Engineering Support
Process Improvement
Documentation
Amazon Web Services
Google Cloud
Google Cloud Platform
Cisco
Linux+
Microsoft Azure
CISSP
Linux Administration
Command-line Interface
Computer Networking
Service Operations
Kubernetes
Communication
Articulate
Regulatory Compliance
Network+
CompTIA
Security+
Customer Engagement
Cisco Certifications
Incident Management
ServiceNow
Customer Relationship Management (CRM)
IT Operations
DoD
ITIL
Lifecycle Management
Workflow
Cloud Computing
Microsoft Office
Collaboration
Management
Presentations
Microsoft Exchange

IaaS
Customer Service
Customer Experience
Linux
Supervision
Engineering Support
Process Improvement
Documentation
Amazon Web Services
Google Cloud
Google Cloud Platform
Cisco
Linux+
Microsoft Azure
CISSP
Linux Administration
Command-line Interface
Computer Networking
Service Operations
Kubernetes
Communication
Articulate
Regulatory Compliance
Network+
CompTIA
Security+
Customer Engagement
Cisco Certifications
Incident Management
ServiceNow
Customer Relationship Management (CRM)
IT Operations
DoD
ITIL
Lifecycle Management
Workflow
Cloud Computing
Microsoft Office
Collaboration
Management
Presentations
Microsoft Exchange

Summary

MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA.

Responsibilities include but are not limited to:

Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels; ensuring all incidents are properly documented and closed in accordance with SLAs
Monitoring and triaging incidents triggered by automated alerting systems; following established SOPs and runbooks for investigation and escalation
Independently resolving technical issues related to Linux and Kubernetes infrastructure with minimal supervision, escalating only when engineering support is required
Partnering with product and backline engineers to reproduce issues, validate fixes, and enhance system stability and documentation
Identifying trends or repeat incidents and providing structured feedback to engineering and process improvement teams
Delivering high-touch, mission-critical support to government and enterprise customers; ensuring clear, timely, and professional communication during all incident phases
Contributing to updating and refining documentation, runbooks, and response procedures to continuously enhance service reliability and efficiency
Prioritizing, managing, and resolving multiple incidents under pressure to ensure operational continuity.
Work Shift ? Days, Evenings, and Nights openings. Schedule to include but not limited to rotating weekends that may be required. Schedule subject to change based on business need.

Minimum Qualifications:

Bachelor?s degree in Computer Science, Information Systems, Engineering, Mathematics, or related discipline
Education Substitutions:
- Four (4) years of additional relevant experience may be substituted for a bachelor?s degree
- An associate?s degree in computer science, Information Systems, Engineering, Mathematics, or related discipline and two (2) years of additional relevant experience may be substituted for a bachelor?s degree
- AWS Cloud Practitioner or Azure Fundamentals (AZ-900): each may substitute 0.5 years? experience
- CompTIA Security+, ITIL Foundation, CompTIA Network+, or CompTIA A+: each may substitute 1 year experience
- AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, Azure Solutions Architect (AZ-305), Google Professional Cloud Architect, or CISSP: each may substitute 2 years? experience
- Other relevant certifications: each may substitute 0.5 years? experience

Experience in Linux system administration (command-line management, networking, and service operations)
Knowledge of Kubernetes environments, including container management, basic cluster troubleshooting, and deployment verification
Experience with ticketing, alerting, and incident response tools
Strong written and verbal communication skills, with the ability to clearly articulate technical issues to both technical and non-technical audiences.

Preferred Qualifications:

8140 Compliance (Combination of technical degree or certifications such as CompTIA Network+
CE, CompTIA A+ CE, CompTIA Security+ CE, CCNA Security, CND, etc)
Experience with ServiceNow ticketing, alerting, and incident response tools
Experience with ServiceNow Customer Service Management (CSM) module
Background supporting IT operations or cloud service environments within DoD or Intelligence Community customers
Familiarity with ITIL frameworks, incident lifecycle management, and enterprise support workflows
Experience in hybrid or on-prem/cloud integrated environments
Proficiency with Google Workspace or Microsoft Office collaboration tools

Clearance Requirements:

An active/current TS/SCI with Polygraph is required for this position.

Physical Requirements:

Must be able to remain in a stationary position 50%
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

Dice Id: apblokecp
Position Id: 22541_66276
Posted 13 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Infrastructure Cloud Engineer

Chantilly, Virginia

•

Today

Full-time

USD 86,800.00 - 198,000.00 per year

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•

Today

Full-time

USD 160,963.00 - 227,360.00 per year

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Cloud DevOps Engineer - TS/SCI w/ Poly

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Today

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USD 158,855.00 - 214,921.00 per year