job summary:
We are seeking a strategic and hands-on leader to define and deliver the future digital experiences. This role combines UX leadership with ownership of the web channel as a primary platform for audience engagement, brand storytelling, and lead generation.
The UX Strategy Senior Manager will set the vision for how our audiences engage with our brand across digital touchpoints, with a primary focus on the website and its integration into broader marketing and sales journeys. This individual will lead a multidisciplinary UX team, establish experience standards and design systems and drive measurable improvements in engagement and performance.
This is a player-coach role: you will lead through strategy and influence, while also providing direct design guidance and stepping into the work when needed. You will partner closely with marketing, production, content, analytics, and technology teams to deliver cohesive, high-impact digital experiences.
location: McLean, Virginia
job type: Permanent
salary: $160,000 - 220,000 per year
work hours: 9am to 5pm
education: Bachelors
responsibilities:
Define and evolve the end-to-end digital experience vision across web and adjacent channels, translating business goals into clear experience strategies and roadmaps.
Own the web channel strategy, including site architecture, content models, and continuous optimization to improve engagement and performance.
Lead UX design across digital channels, ensuring high-quality interaction design, usability, content strategy, and visual consistency.
Provide hands-on design direction and feedback, elevating the quality of UX deliverables and team output.
Establish and govern an enterprise design system and UI pattern library, ensuring scalability, accessibility, and consistency.
Architect cross-channel user journeys that connect web, email, marketing automation, and sales enablement touchpoints.
Define and implement digital channel measurement metrics, KPIs, and performance insight frameworks.
Define and lead experimentation strategies to continuously optimize experiences.
Serve as a strategic advisor to marketing and business stakeholders, translating experience strategy into business outcomes.
Lead and develop a multidisciplinary UX team, setting standards for quality, process, and performance.
qualifications:
10+ years of experience in UX design, product design, UX-focused product management, or digital strategy, including leadership responsibility
Experience in UX design, interaction design, and usability best practices
Experience defining, implementing, and scaling design systems
Experience leading UX teams and delivering digital experiences at enterprise scale
Experience with stakeholder management and influencing senior leaders
Experience working in complex, matrixed organizations
Knowledge of analytics, A/B testing, performance optimization, digital channel metrics, KPI definition, and performance insights frameworks
Ability to display a portfolio of UX or web UI work, demonstrating end-to-end systems thinking, high-quality execution, and measurable impact on user experience and business outcomes
Ability to display ownership of a major digital channel, including strategy and performance outcomes, and operate as both a strategic leader and hands-on contributor
Bachelor's degree
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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