Job#: 3041422 Job Description: UX Strategy Senior Manager
Location: McLean, Virginia (Hybrid)
Role Overview
We are seeking a strategic and hands-on leader to define and deliver the future of our client's digital experiences. This role combines UX leadership with ownership of the web channel as a primary platform for audience engagement, brand storytelling, and lead generation. The UX Strategy Senior Manager will set the vision for how audiences engage with the brand across digital touchpoints, with a primary focus on the website and its integration into broader marketing and sales journeys. This is a player-coach role requiring leadership through strategy and influence, while also providing direct design guidance.
Key Responsibilities
- Define and evolve the end-to-end digital experience vision across web and adjacent channels, translating business goals into clear experience strategies and roadmaps.
- Own the web channel strategy, including site architecture, content models, and continuous optimization to improve engagement and performance.
- Lead UX design across digital channels, ensuring high-quality interaction design, usability, content strategy, and visual consistency.
- Provide hands-on design direction and feedback, elevating the quality of UX deliverables and team output.
- Establish and govern an enterprise design system and UI pattern library, ensuring scalability, accessibility, and consistency.
- Architect cross-channel user journeys that connect web, email, marketing automation, and sales enablement touchpoints.
- Define and implement digital channel measurement metrics, KPIs, and performance insight frameworks.
- Define and lead experimentation strategies to continuously optimize experiences.
- Serve as a strategic advisor to marketing and business stakeholders, translating experience strategy into business outcomes.
- Lead and develop a multidisciplinary UX team, setting standards for quality, process, and performance.
Required Qualifications
- 10+ years of experience in UX design, product design, UX-focused product management, or digital strategy, including leadership responsibility.
- U.S. citizenship is required.
- Experience in UX design, interaction design, and usability best practices.
- Experience defining, implementing, and scaling design systems.
- Experience leading UX teams and delivering digital experiences at enterprise scale.
- Experience with stakeholder management and influencing senior leaders.
- Experience working in complex, matrixed organizations.
- Knowledge of analytics, A/B testing, performance optimization, digital channel metrics, KPI definition, and performance insights frameworks.
- Ability to display a portfolio of UX or web UI work, demonstrating end-to-end systems thinking, high-quality execution, and measurable impact on user experience and business outcomes.
- Ability to display ownership of a major digital channel, including strategy and performance outcomes, and operate as both a strategic leader and hands-on contributor.
- Bachelor's degree.
Preferred Qualifications
- Experience with email marketing and marketing automation platforms such as Marketo or Salesforce Marketing Cloud.
- Experience with personalization and journey orchestration tools such as Adobe Target or CDPs.
- Experience in B2B or B2G environments with longer, relationship-driven sales cycles.
- Experience integrating UX with content strategy, SEO, and digital analytics.
- Experience with sales enablement platforms and their role in the customer journey.
- Experience with enterprise CMS platforms such as AEM or Contentful.
- Knowledge of data ecosystems, including data lakes and customer data platforms.
- Knowledge of accessibility standards, including WCAG.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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