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Deskside Support Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Deskside Support Technician Lead

SAIC

Washington, District of Columbia • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Desktop Support Technician

INSPYR Solutions

Vienna, Virginia • 20d ago

Easy Apply

Contract

Depends on Experience

Desktop/Field Support Technician

Koniag, Inc.

Washington, District of Columbia • Today

Full-time

USD 28.84 - 39.42 per hour

Desktop Support Technician

Howard University

Washington, District of Columbia • Today

Full-time

USD 72,727.00 - 80,000.00 per year

Remote Support Technician

MANTECH

McLean, Virginia • Today

Full-time

IT Support Technician, VIP Support

SpaceX

Washington, District of Columbia • Today

Full-time

USD 29.00 - 35.00 per hour

Desktop Support Technician, Senior

LCG

Rockville, Maryland • Today

Full-time

USD 58,000.00 - 66,000.00 per year

Dedicated IT Support Technician (2026-172)

Acclaim Technical Services

Tysons, Virginia • Today

Full-time

USD 125,000.00 - 135,000.00 per year

Senior Desktop Support Technician

Leidos

Indian Head, Maryland • Today

Full-time

USD 37.00 - 40.00 per hour

IT Support Technician - Customer Support(Spanish)

Pyramid Consulting, Inc.

Remote • 5d ago

Easy Apply

Contract

$18 - $19.05

Manufacturing Technician – Level 2

First Tek, Inc.

Elkridge, Maryland • 6d ago

Easy Apply

Full-time

Depends on Experience

Desktop Support Technician I

NCI Information Systems, Inc.

Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Manufacturing Technician

First Tek, Inc.

Elkridge, Maryland • 6d ago

Easy Apply

Full-time

Depends on Experience

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Technician 1 - Help Desk Support

Maximus, Inc.

Remote • Today

Full-time

USD 21.53 per hour

AV Technician

System One

Washington, District of Columbia • 5d ago

Easy Apply

Contract

$36.8

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

Certified Pharmacy Technician

Diversified Systems, Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Pharmacy Technician

Ohm Systems, Inc

Remote • 28d ago

Easy Apply

Contract

21 - 22

Solar CAD Technician

Ulteig

Remote • Today

Full-time

USD 30.75 - 34.25 per hour

Field Services Technician

GDH

Remote • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

Network Technician

System One

Hybrid in Washington, District of Columbia • Yesterday

Easy Apply

Contract

$36.03

Lead IT Technician

GDH

Remote • 12d ago

Easy Apply

Third Party, Contract

Depends on Experience

Service Desk Technician

SAIC

Adelphi, Maryland • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Tier 1 Help Desk Technician

Iron Bow Technologies

Washington, District of Columbia • Today

Full-time

USD 16.00 - 19.50 per hour

Network Installation Technician III

Invictus International Consulting

Alexandria, Virginia • Today

Full-time

USD 125,000.00 per year

SAIC

Job Details

Skills

Security Clearance
SOP
Laptop
Mobile Devices
Printers
Multi-factor Authentication
Authentication
ProVision
Regulatory Compliance
Lifecycle Management
Microsoft Outlook
Microsoft SharePoint
Productivity
Onboarding
Provisioning
Technical Writing
Knowledge Base
Management
Service Level
Asset Management
Inventory
Auditing
Service Delivery
Technical Support
Microsoft Windows
Microsoft Azure
Active Directory
Identity Management
Microsoft
Microsoft Office
Leadership
Audiovisual
Videoconferencing
Documentation
Computer Networking
Dragon NaturallySpeaking
DNS
DHCP
Virtual Private Network
Wireless Communication
Computer Hardware
IT Security
IT Service Management
ServiceNow
Information Technology
Systems Engineering
FOCUS

Security Clearance
SOP
Laptop
Mobile Devices
Printers
Multi-factor Authentication
Authentication
ProVision
Regulatory Compliance
Lifecycle Management
Microsoft Outlook
Microsoft SharePoint
Productivity
Onboarding
Provisioning
Technical Writing
Knowledge Base
Management
Service Level
Asset Management
Inventory
Auditing
Service Delivery
Technical Support
Microsoft Windows
Microsoft Azure
Active Directory
Identity Management
Microsoft
Microsoft Office
Leadership
Audiovisual
Videoconferencing
Documentation
Computer Networking
Dragon NaturallySpeaking
DNS
DHCP
Virtual Private Network
Wireless Communication
Computer Hardware
IT Security
IT Service Management
ServiceNow
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2616798

Location: Washington, DC, US

Date Posted: 2026-09-14

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is looking for a Deskside Support Technician will provide onsite technical support services in compliance with federal contract requirements, agency security standards, and organizational IT policies. This role supports end users with workstation hardware, software, and enterprise platforms, including specialized support for executive leadership requiring white-glove service. The position also includes responsibility for technical documentation, SOP development, and audio/visual (A/V) technology support. Candidates must demonstrate experience with Windows 11, Azure Active Directory, Intune, and Office 365 within a modern enterprise or federal environment.

Onsite 5 days a week in Wash D.C.

Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers, peripherals, and workstation equipment.
Install, configure, secure, update, and troubleshoot Windows 11 systems in alignment with federal guidelines.
Support Azure AD identity and access management, including group assignments, MFA, and authentication troubleshooting.
Provision, manage, and support devices through Microsoft Intune, including compliance enforcement, application deployment, and lifecycle management.
Support Office 365 applications including Outlook, Teams, SharePoint, OneDrive, and related productivity tools.
Deliver white-glove technical support to executive committee members, ensuring rapid response, high professionalism, and minimal disruption.
Provide A/V setup, troubleshooting, and support for conference rooms, hybrid meetings, town halls, and executive sessions (Teams, Zoom, advanced A/V equipment).
Execute onboarding/offboarding procedures including account creation, access provisioning, device setup, and documentation updates.
Develop, maintain, and update SOPs, technical documentation, knowledge base articles, and contract-required deliverables.
Manage and document service requests, incidents, and resolutions in the designated ITSM system in alignment with contract service-level agreements.
Conduct asset management, inventory tracking, and support equipment audits according to federal and contract guidelines.
Maintain a professional, customer-focused demeanor consistent with agency standards for service delivery.

Qualifications

Required Qualifications:

BS and Minimum 2 years of deskside or enterprise IT support experience, preferably in federal or regulated environments (4 years experience in lieu of degree)
Ability to obtain and maintain a public trust requiring U.S. Citizenship or .
Proficiency with Windows 11 administration and diagnosis.
Hands-on experience with Azure Active Directory identity and access management.
Experience supporting devices using Microsoft Intune.
Working knowledge of Office 365 applications and basic administrative functions.
Experience delivering white-glove support to senior leadership or executive-level personnel.
Experience with audio/visual technologies including conference room systems, video conferencing platforms, and meeting support.
Ability to produce accurate and clear documentation, SOPs, and technical guides.
Familiarity with networking fundamentals including DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Ability to lift and move IT hardware as required.

Preferred Qualifications:

Experience supporting federal agencies or working under federal IT security standards.
Experience with ITSM platforms (ServiceNow).
Experience with enterprise A/V systems or conference room technology.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2616798
Posted 3 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Go to company profile

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Similar Jobs

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Job ID: 2616144 Location: Washington, DC, US Date Posted: 2026-08-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is currently seeking a motivated, career and customer service-oriented Lead Desktop Support Technician to support a project with the Federal Energy Regulatory Commission (F

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Service Desk Technician

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Tier II or III Microsoft Azure Identity and Access Management (IAM) Administrator

Washington, District of Columbia

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Job ID: 2616831 Location: Washington, DC, US Date Posted: 2026-09-15 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_HYBRID Description SAIC is seeking a Tier II/ Microsoft Azure Identity and Access Management (IAM) Administrator to provide advanced technical support for U.S. Army 365 (A365) end users. In this role yo

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USD 120,001.00 - 160,000.00 per year

SAIC

Job Details

Skills

Security Clearance
SOP
Laptop
Mobile Devices
Printers
Multi-factor Authentication
Authentication
ProVision
Regulatory Compliance
Lifecycle Management
Microsoft Outlook
Microsoft SharePoint
Productivity
Onboarding
Provisioning
Technical Writing
Knowledge Base
Management
Service Level
Asset Management
Inventory
Auditing
Service Delivery
Technical Support
Microsoft Windows
Microsoft Azure
Active Directory
Identity Management
Microsoft
Microsoft Office
Leadership
Audiovisual
Videoconferencing
Documentation
Computer Networking
Dragon NaturallySpeaking
DNS
DHCP
Virtual Private Network
Wireless Communication
Computer Hardware
IT Security
IT Service Management
ServiceNow
Information Technology
Systems Engineering
FOCUS

Security Clearance
SOP
Laptop
Mobile Devices
Printers
Multi-factor Authentication
Authentication
ProVision
Regulatory Compliance
Lifecycle Management
Microsoft Outlook
Microsoft SharePoint
Productivity
Onboarding
Provisioning
Technical Writing
Knowledge Base
Management
Service Level
Asset Management
Inventory
Auditing
Service Delivery
Technical Support
Microsoft Windows
Microsoft Azure
Active Directory
Identity Management
Microsoft
Microsoft Office
Leadership
Audiovisual
Videoconferencing
Documentation
Computer Networking
Dragon NaturallySpeaking
DNS
DHCP
Virtual Private Network
Wireless Communication
Computer Hardware
IT Security
IT Service Management
ServiceNow
Information Technology
Systems Engineering
FOCUS

Summary

Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers, peripherals, and workstation equipment.
Install, configure, secure, update, and troubleshoot Windows 11 systems in alignment with federal guidelines.
Support Azure AD identity and access management, including group assignments, MFA, and authentication troubleshooting.
Provision, manage, and support devices through Microsoft Intune, including compliance enforcement, application deployment, and lifecycle management.
Support Office 365 applications including Outlook, Teams, SharePoint, OneDrive, and related productivity tools.
Deliver white-glove technical support to executive committee members, ensuring rapid response, high professionalism, and minimal disruption.
Provide A/V setup, troubleshooting, and support for conference rooms, hybrid meetings, town halls, and executive sessions (Teams, Zoom, advanced A/V equipment).
Execute onboarding/offboarding procedures including account creation, access provisioning, device setup, and documentation updates.
Develop, maintain, and update SOPs, technical documentation, knowledge base articles, and contract-required deliverables.
Manage and document service requests, incidents, and resolutions in the designated ITSM system in alignment with contract service-level agreements.
Conduct asset management, inventory tracking, and support equipment audits according to federal and contract guidelines.
Maintain a professional, customer-focused demeanor consistent with agency standards for service delivery.

Qualifications

Required Qualifications:

BS and Minimum 2 years of deskside or enterprise IT support experience, preferably in federal or regulated environments (4 years experience in lieu of degree)
Ability to obtain and maintain a public trust requiring U.S. Citizenship or .
Proficiency with Windows 11 administration and diagnosis.
Hands-on experience with Azure Active Directory identity and access management.
Experience supporting devices using Microsoft Intune.
Working knowledge of Office 365 applications and basic administrative functions.
Experience delivering white-glove support to senior leadership or executive-level personnel.
Experience with audio/visual technologies including conference room systems, video conferencing platforms, and meeting support.
Ability to produce accurate and clear documentation, SOPs, and technical guides.
Familiarity with networking fundamentals including DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Ability to lift and move IT hardware as required.

Preferred Qualifications:

Experience supporting federal agencies or working under federal IT security standards.
Experience with ITSM platforms (ServiceNow).
Experience with enterprise A/V systems or conference room technology.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2616798
Posted 3 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Deskside Support Technician Lead

Washington, District of Columbia

•

Today

Full-time

USD 80,001.00 - 120,000.00 per year

Service Desk Technician

Adelphi, Maryland

•

Today

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician

Arlington, Virginia

•

Today

Full-time

USD 80,001.00 - 120,000.00 per year

Tier II or III Microsoft Azure Identity and Access Management (IAM) Administrator

Washington, District of Columbia

•

Today

Full-time

USD 120,001.00 - 160,000.00 per year