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Executive Support Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

IT Executive Support Service Lead

General Dynamics

Arlington, Virginia • Today

Full-time

USD 83,927.00 - 113,549.00 per year

Desktop Support Technician

Tandym Tech

Vienna, Virginia • Today

Easy Apply

Contract

$25 - $28 per hour

IT Support Technician

System One

Washington, District of Columbia • 15d ago

Easy Apply

Contract

$29

Deskside Support Technician (Tier II)

System One

Washington, District of Columbia • 15d ago

Easy Apply

Contract

$39.5

IT Support Technician

SpaceX

Washington, District of Columbia • Today

Full-time

USD 29.00 - 35.00 per hour

Tier II Support Technician

DirectViz Solutions, LLC

Alexandria, Virginia • Today

Full-time

USD 50,000.00 - 60,000.00 per year

IT Support Technician

Virginia Jobs

Arlington, Virginia • Today

Full-time

USD 60,000.00 - 80,000.00 per year

IT Support Technician, VIP Support

SpaceX

Washington, District of Columbia • Today

Full-time

USD 29.00 - 35.00 per hour

Helpdesk Support Technician

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 33.15 - 44.85 per hour

Desktop/Field Support Technician

Koniag, Inc.

Washington, District of Columbia • Today

Full-time

USD 28.84 - 39.42 per hour

Onsite Support Technician

Apex Systems

Falls Church, Virginia • Today

Easy Apply

Full-time

$35 - $35 per hour

Deskside Support Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Desktop Support Technician

Eliassen Group

Washington, District of Columbia • Yesterday

Contract

Desktop Support Technician - Mid Level

ASG

Bethesda, Maryland • Today

Full-time

IT Helpdesk Support Technician

Thales Communications, Inc

Clarksburg, Maryland • Today

Full-time

USD 60,000.00 - 75,000.00 per year

Urgent Opening for Desktop Support Technician – Level II

Apetan Consulting

Remote • 3d ago

Easy Apply

Contract

Depends on Experience

Senior Level Workspace Technician (W2, 100% ONSITE Pittsfield, MA)

INSPYR Solutions

Fairfax, Virginia • 2d ago

Easy Apply

Contract

$50 - $70

Help Desk Support Technician - On-site Full Time (6270)

Three Saints Bay

Lorton, Virginia • Today

Full-time

USD 95,000.00 - 100,000.00 per year

Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)

Oracle Corporation

Ashburn, Virginia • Today

Full-time

USD 27.64 - 56.83 per hour

Help Desk Technician

Dexian DISYS

Washington, District of Columbia • Today

Easy Apply

Contract

$26 - $32 per hour

Network Installation Technician III

Invictus International Consulting

Alexandria, Virginia • Today

Full-time

USD 125,000.00 per year

Senior Commercial HVAC Technician

Jobot

Laurel, Maryland • Today

Full-time

USD 90,000.00 - 125,000.00 per year

Help Desk Technician- MIDS - TS/SCI W/ POLY

General Dynamics

Annapolis, Maryland • Today

Full-time

USD 29.52 - 32.63 per hour

Field Services Technician - Fiber Telecommunications - Memphis. TN

STAND 8

Ashburn, Virginia • Today

Easy Apply

Contract

$30 - $40 per hour

Network Installation Technician

Global Enterprise Services, LLC

Fort Meade, Maryland • Today

Full-time

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Winfield, Kansas • Today

Easy Apply

Contract

IT Support Technician 2, Information Services Division, Statewide

Washington State Department of Transportation

Remote or Washington • Today

Full-time

USD 4,201.00 - 5,642.00 per month

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Desktop Support Technician, Senior

LCG

Rockville, Maryland • Today

Full-time

USD 58,000.00 - 66,000.00 per year

SAIC

Job Details

Skills

Technical Support
Insurance
Information Security
ISS
Banking
IT Service Management
Operational Excellence
Executive Support
Service Level
ServiceNow
Asset Management
Real-time
Leadership
Issue Resolution
IT Management
Mobile Devices
Computer Hardware
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Microsoft
Remote Support
Mobile Device Support
iPhone
iPad
Wireless Communication
Soft Skills
Customer Service
Communication
Documentation
Collaboration
Conflict Resolution
Problem Solving
Attention To Detail
Security Clearance
Information Technology
Systems Engineering
FOCUS

Technical Support
Insurance
Information Security
ISS
Banking
IT Service Management
Operational Excellence
Executive Support
Service Level
ServiceNow
Asset Management
Real-time
Leadership
Issue Resolution
IT Management
Mobile Devices
Computer Hardware
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Microsoft
Remote Support
Mobile Device Support
iPhone
iPad
Wireless Communication
Soft Skills
Customer Service
Communication
Documentation
Collaboration
Conflict Resolution
Problem Solving
Attention To Detail
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2618571

Location: Washington, DC, US

Date Posted: 2026-10-29

Category: Information Technology

Subcategory: Technical Support

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is proud to partner with the Federal Deposit Insurance Corporation (FDIC) under the Information Security Services (ISS) contract, delivering innovative solutions to strengthen and safeguard the nation's banking system. We are seeking an Executive Desktop Support Technicians to provide exceptional IT services to our clients, with a focus on executive-level customer service and support. As part of this role, you will address technical issues both onsite and remotely, ensuring system performance and reliability. Your work will contribute to maintaining operational excellence for the FDIC's executive leadership and priority stakeholders.

Primary Responsibilities:

Deliver Client Services and Executive Support for both onsite and remote users, ensuring efficient and timely resolution of reported issues.
Provide after-hours and as-needed availability per client volume trends to ensure uninterrupted support.
Troubleshoot and resolve incidents: Triage and address technical issues in a professional and timely manner, adhering to established procedures and service level agreements (SLAs).
Maintain clear and professional communication via tools such as ServiceNow, email, or phone to document issue resolutions and provide updates to clients.
Escalate recurring incidents and service gaps to initiate Problem records, ensuring trends are addressed and resolved effectively.
Keep asset management systems up-to-date by recording device assignments, usage status, and real-time updates.
Collaborate with clients, peers, and leadership to ensure prompt, accurate information sharing and issue resolution.
Document troubleshooting actions and solutions in the IT Management System (IMS) to maintain operational visibility and efficiency.
Support critical platforms and tools, including Microsoft Intune, Active Directory, and VPN technologies.
Provide support for mobile devices, including iPhones, iPads, and wireless troubleshooting.

Qualifications

Qualifications & Requirements:

Associates degree and 6 years of related experience. Additional experience may be considered in lieu of a degree.
A minimum of four years of deskside support experience; at least one year of Executive VIP support experience is preferred.

Technical Skills and Expertise:

Proficient troubleshooting of Microsoft Windows 11.
Experience with the installation and configuration of new hardware and software in a Windows enterprise environment.
Knowledge of smart cards/PIV cards, including setup and troubleshooting.
Strong understanding and hands-on experience with Microsoft Office 365, VPN technologies, and Active Directory management.
Familiarity with Microsoft Intune and remote support tools.
Mobile device support expertise, including iPhones, iPads, and wireless troubleshooting.

Soft Skills:

Exceptional customer service skills, with the ability to communicate effectively and professionally with clients and other teams.
Strong verbal and written communication abilities, with a focus on clear documentation and collaboration.
A proactive, problem-solving mindset with a keen attention to detail and the ability to work under

Other Job Details:

Position will be 100% on-site in Washington, D.C.
Hours may be within shift hours of 6:00 a.m. to 8:00 p.m.
U.S. Citizenship is required
Must be able to obtain and maintain a Public Trust clearance

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2618571
Posted 8 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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SAIC

Job Details

Skills

Technical Support
Insurance
Information Security
ISS
Banking
IT Service Management
Operational Excellence
Executive Support
Service Level
ServiceNow
Asset Management
Real-time
Leadership
Issue Resolution
IT Management
Mobile Devices
Computer Hardware
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Microsoft
Remote Support
Mobile Device Support
iPhone
iPad
Wireless Communication
Soft Skills
Customer Service
Communication
Documentation
Collaboration
Conflict Resolution
Problem Solving
Attention To Detail
Security Clearance
Information Technology
Systems Engineering
FOCUS

Technical Support
Insurance
Information Security
ISS
Banking
IT Service Management
Operational Excellence
Executive Support
Service Level
ServiceNow
Asset Management
Real-time
Leadership
Issue Resolution
IT Management
Mobile Devices
Computer Hardware
Microsoft Windows
Smart Card
Microsoft Office
Virtual Private Network
Active Directory
Microsoft
Remote Support
Mobile Device Support
iPhone
iPad
Wireless Communication
Soft Skills
Customer Service
Communication
Documentation
Collaboration
Conflict Resolution
Problem Solving
Attention To Detail
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Deliver Client Services and Executive Support for both onsite and remote users, ensuring efficient and timely resolution of reported issues.
Provide after-hours and as-needed availability per client volume trends to ensure uninterrupted support.
Troubleshoot and resolve incidents: Triage and address technical issues in a professional and timely manner, adhering to established procedures and service level agreements (SLAs).
Maintain clear and professional communication via tools such as ServiceNow, email, or phone to document issue resolutions and provide updates to clients.
Escalate recurring incidents and service gaps to initiate Problem records, ensuring trends are addressed and resolved effectively.
Keep asset management systems up-to-date by recording device assignments, usage status, and real-time updates.
Collaborate with clients, peers, and leadership to ensure prompt, accurate information sharing and issue resolution.
Document troubleshooting actions and solutions in the IT Management System (IMS) to maintain operational visibility and efficiency.
Support critical platforms and tools, including Microsoft Intune, Active Directory, and VPN technologies.
Provide support for mobile devices, including iPhones, iPads, and wireless troubleshooting.

Qualifications

Qualifications & Requirements:

Associates degree and 6 years of related experience. Additional experience may be considered in lieu of a degree.
A minimum of four years of deskside support experience; at least one year of Executive VIP support experience is preferred.

Technical Skills and Expertise:

Proficient troubleshooting of Microsoft Windows 11.
Experience with the installation and configuration of new hardware and software in a Windows enterprise environment.
Knowledge of smart cards/PIV cards, including setup and troubleshooting.
Strong understanding and hands-on experience with Microsoft Office 365, VPN technologies, and Active Directory management.
Familiarity with Microsoft Intune and remote support tools.
Mobile device support expertise, including iPhones, iPads, and wireless troubleshooting.

Soft Skills:

Exceptional customer service skills, with the ability to communicate effectively and professionally with clients and other teams.
Strong verbal and written communication abilities, with a focus on clear documentation and collaboration.
A proactive, problem-solving mindset with a keen attention to detail and the ability to work under

Other Job Details:

Position will be 100% on-site in Washington, D.C.
Hours may be within shift hours of 6:00 a.m. to 8:00 p.m.
U.S. Citizenship is required
Must be able to obtain and maintain a Public Trust clearance

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2618571
Posted 8 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

VIP Executive Support Team Lead

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•

Today

Full-time

USD 80,001.00 - 120,000.00 per year

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