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IT ANALYST - Full Time On-site

Stone Search

Washington, District of Columbia • 7d ago

Easy Apply

Full-time

70,000 - 95,000

IT Strategy Consultant (On-Site)

Oxley Enterprises®, Inc.

Washington, District of Columbia • Today

Full-time

USD 88,100.00 - 174,780.00 per year

IT Security Technical Analyst-536164

DNI Delaware Nation Industries

Arlington, Virginia • Today

Full-time

USD 165,000.00 - 170,000.00 per year

Cyber Security Analyst - full time

Stellent IT LLC

Arlington, Virginia • Today

Easy Apply

Full-time

Sr. Tech Solution IT Analyst

MAG Aerospace

Fairfax, Virginia • Today

Full-time

USD 80,000.00 - 100,000.00 per year

IT Onsite Technician

Hemmersbach GmbH & Co. KG

Rockville, Maryland • Today

Full-time

USD 53,000.00 - 63,000.00 per year

Data & Analytics Consultant (On-Site)

Oxley Enterprises®, Inc.

Washington, District of Columbia • Today

Full-time

USD 88,100.00 - 174,780.00 per year

IT Security Analyst

Kairos Power

Remote or Oak Ridge, Tennessee • Today

Full-time

USD 108,735.00 - 127,923.00 per year

IT Security Analyst

Technocrafts, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Senior IT Security Analyst

TridentCare

Remote • Today

Full-time

Systems Analyst (Senior) (Onsite)

Serigor

Linthicum Heights, Maryland • 4d ago

Easy Apply

Contract

Depends on Experience

IT Security Analyst

Re:Build Manufacturing

Remote • Today

Full-time

USD 83,000.00 - 132,000.00 per year

Job Details

Skills

Associates Degree
5+ years of hands-on desktop support experience in a professional fast-paced environment
Strong knowledge of Windows OS and Microsoft 365 applications
Experience with remote support tooks and IT service management platforms such as ServiceNow
Endpoint Management - SCCM
Experience supporting Adobe Acrobat Nuance PDF iManage
Experience supporting iOS and Android devices
IP Phones
VPN and wireless connectivity issues

Associates Degree
5+ years of hands-on desktop support experience in a professional fast-paced environment
Strong knowledge of Windows OS and Microsoft 365 applications
Experience with remote support tooks and IT service management platforms such as ServiceNow
Endpoint Management - SCCM
Experience supporting Adobe Acrobat Nuance PDF iManage
Experience supporting iOS and Android devices
IP Phones
VPN and wireless connectivity issues

Summary

This position is full time, 100% onsite in a professional office. Candidates mst be able to work flexible hours and occasional overtime, as business needs require.

Our professional services client is seeking an IT Analyst for their DC office who will provide second-level technical support for a broad range of technology systems, including desktops, laptops, mobile devices, printers, and productivity applications.

The IT Analyst will diagnose and resolve complex technical issues, coordinate with internal IT teams and external vendors, and ensure timely resolution to minimize disruption to users. This position also supports hardware procurement, deployment, asset tracking, and device lifecycle management.

Key Responsibilities

Provide responsive, user-focused hardware and software support in a hybrid work environment.
Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level agreements and a high level of user satisfaction.
Deliver deskside and remote support for desktops, laptops, printers, phones, mobile devices, docking stations, and other peripherals.
Image, configure, deploy, and maintain technology equipment; install approved software and perform routine maintenance.
Partner with Applications, Networking, Systems, and other IT teams, as well as external vendors, to troubleshoot and resolve advanced technical issues.
Maintain accurate incident documentation and asset inventory using IT service management and asset management tools.
Support onboarding and offboarding activities, including equipment setup, recovery, and lifecycle management.
Monitor assigned tickets and service requests, ensuring timely follow-up, communication, and resolution.
Assist with hardware procurement, equipment deployment, and inventory management.
Participate in technology-related projects and support continuous improvement initiatives.

Qualifications

Associate degree in Information Technology or a related field, or equivalent combination of education and experience.
Minimum of five years of hands-on desktop support experience in a professional services or similarly fast-paced environment.
Relevant technical certifications, such as CompTIA A+ or Microsoft endpoint management certifications, are strongly preferred.
Familiarity with law firm technology, applications, and workflows is preferred.
Strong working knowledge of current Windows operating systems and Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
Experience with remote support tools, such as BeyondTrust; IT service management platforms, such as ServiceNow; and endpoint management tools, such as SCCM.
Experience supporting Adobe Acrobat, Nuance PDF, iManage, and other common legal industry applications.
Familiarity with modern web browsers, including Microsoft Edge, Google Chrome, and Mozilla Firefox.
Ability to support iOS and Android devices, IP phones, VPN connectivity, and wireless connectivity across Windows, Mac, and mobile platforms.
Demonstrated ability to troubleshoot and maintain laptops, desktops, docking stations, printers, and related hardware.
Strong customer service skills and a service-first approach to supporting users at all organizational levels.
Excellent verbal and written communication skills, with the ability to explain technical issues clearly and professionally.
Strong organizational, time-management, and project-management skills, with the ability to prioritize competing demands in a deadline-driven environment.
Sound judgment, strong attention to detail, and a high level of discretion when handling confidential information.
Self-motivated and able to work independently with minimal supervision.
Demonstrated reliability, dependability, initiative, and a proactive approach to problem-solving.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10238328
Position Id: 9086518
Posted 30+ days ago

Fitment

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Faith Chaskes

Recruiter @ Stone Search

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Job Details

Skills

Associates Degree
5+ years of hands-on desktop support experience in a professional fast-paced environment
Strong knowledge of Windows OS and Microsoft 365 applications
Experience with remote support tooks and IT service management platforms such as ServiceNow
Endpoint Management - SCCM
Experience supporting Adobe Acrobat Nuance PDF iManage
Experience supporting iOS and Android devices
IP Phones
VPN and wireless connectivity issues

Associates Degree
5+ years of hands-on desktop support experience in a professional fast-paced environment
Strong knowledge of Windows OS and Microsoft 365 applications
Experience with remote support tooks and IT service management platforms such as ServiceNow
Endpoint Management - SCCM
Experience supporting Adobe Acrobat Nuance PDF iManage
Experience supporting iOS and Android devices
IP Phones
VPN and wireless connectivity issues

Summary

This position is full time, 100% onsite in a professional office. Candidates mst be able to work flexible hours and occasional overtime, as business needs require.

Key Responsibilities

Provide responsive, user-focused hardware and software support in a hybrid work environment.
Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level agreements and a high level of user satisfaction.
Deliver deskside and remote support for desktops, laptops, printers, phones, mobile devices, docking stations, and other peripherals.
Image, configure, deploy, and maintain technology equipment; install approved software and perform routine maintenance.
Partner with Applications, Networking, Systems, and other IT teams, as well as external vendors, to troubleshoot and resolve advanced technical issues.
Maintain accurate incident documentation and asset inventory using IT service management and asset management tools.
Support onboarding and offboarding activities, including equipment setup, recovery, and lifecycle management.
Monitor assigned tickets and service requests, ensuring timely follow-up, communication, and resolution.
Assist with hardware procurement, equipment deployment, and inventory management.
Participate in technology-related projects and support continuous improvement initiatives.

Qualifications

Associate degree in Information Technology or a related field, or equivalent combination of education and experience.
Minimum of five years of hands-on desktop support experience in a professional services or similarly fast-paced environment.
Relevant technical certifications, such as CompTIA A+ or Microsoft endpoint management certifications, are strongly preferred.
Familiarity with law firm technology, applications, and workflows is preferred.
Strong working knowledge of current Windows operating systems and Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
Experience with remote support tools, such as BeyondTrust; IT service management platforms, such as ServiceNow; and endpoint management tools, such as SCCM.
Experience supporting Adobe Acrobat, Nuance PDF, iManage, and other common legal industry applications.
Familiarity with modern web browsers, including Microsoft Edge, Google Chrome, and Mozilla Firefox.
Ability to support iOS and Android devices, IP phones, VPN connectivity, and wireless connectivity across Windows, Mac, and mobile platforms.
Demonstrated ability to troubleshoot and maintain laptops, desktops, docking stations, printers, and related hardware.
Strong customer service skills and a service-first approach to supporting users at all organizational levels.
Excellent verbal and written communication skills, with the ability to explain technical issues clearly and professionally.
Strong organizational, time-management, and project-management skills, with the ability to prioritize competing demands in a deadline-driven environment.
Sound judgment, strong attention to detail, and a high level of discretion when handling confidential information.
Self-motivated and able to work independently with minimal supervision.
Demonstrated reliability, dependability, initiative, and a proactive approach to problem-solving.

Dice Id: 10238328
Position Id: 9086518
Posted 30+ days ago

Fitment