Title: IT Support Technician Duration: 1-5 Years Location: Washington, DC JD: - 3+ years desk-side/remote support for hardware/software. - Hands-on with laptops/desktops (Windows/macOS), network devices (firewall, routers, wireless), and asset management. - Experience in specific systems: Knowledge Store, Arbitration Workstation, Beyond Trust, CCure PACS, KnowBe4, Own Backup, Ivanti/MobileIron, Mediation CMS, GitHub. - Mobile threat defense (Lookout, Yubikey); basic scripting/configs.