IT-Business AlignmentIT is expected to support the company’s business objectives, so using this phrase won’t make you stand out. “You get paid to help business units achieve their goals,” said Jennifer Hay, resume creator and owner of IT Resume Service, a resume-writing firm based in Kirkland, Wash. “It’s no longer a differentiator. You’re expected to practice IT-business alignment when you work in IT.”
ParadigmSo overused, it no longer resonates. (Add "synergy" and "collaboration" to this list.)
Self-StarterSo you don’t need someone standing over you with a whip? That doesn’t raise the bar or inspire confidence. Doing what you’re supposed to do is hardly a quality you want to brag about, especially if you’re asking for a big salary.
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Problem-Solver“You get into IT to solve problems, it’s a required competency,” Hays said. “If you want to highlight your problem-solving abilities, offer examples or use a different phrase.”
Cost ReductionSaving money is no longer a priority— it’s a basic expectation when you work in IT. “No organization became great by saving money,” Hays said. “You’re better off using the space to talk about achievements that boosted sales, created new products or services or patents or attracted new customers. Being cost conscious and miserly won’t set you apart.”
InnovativeIt’s hard to make this claim unless you’re Steve Jobs, Goodman said. By the way, implementing off-the-shelf software isn’t innovative. You may be an effective or meticulous implementer, or you may be good at improving things, but that doesn’t make you an inventor. Companies are definitely looking for pioneering IT professionals, but you’re better off highlighting other qualities unless you’ve built an app from scratch or designed a revolutionary piece of hardware.
Motivated, Passionate, EnthusiasticWords like this are hard to quantify, so they don’t help your appeal. Employers absolutely value these traits, but let your actions do the talking.
‘Responsible For’ and ‘Assisted With’While you’re at it, remove “functioned as” or “duties included” from your resume. No one really cares about the items on your daily to-do list. IT managers want to know what you achieved.
Results-OrientedCompared to what? Working aimlessly without a definitive goal? Substitute specific results for vague terms such as "multi-tasker" or "detail-oriented."
Big Data“Everyone’s putting ‘Big Data’ on their resume because it’s hot,” Hays said. “Unfortunately, they look silly because they don’t know what ‘Big Data’ is. Managing a small database doesn’t qualify.” If you really are a "Big Data" guru, be sure to mention the size of the data sets you’ve worked with, as well as the velocity and variety of the data. Also note your experience with Hadoop, Pentaho, or other tools and platforms. Highlighting your impact is the best way to stake your claim as an expert in data analytics or any other field.
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