You thought your skill set was a perfect match for the job requirements. You thought you effectively conveyed your qualifications during the job interview. And yet you open your inbox to find a rejection letter from a job you really, really wanted.
On the surface, that rejection seems like a mistake. Should you ask the hiring manager to reconsider their decision? And if so, what’s the best way to go about it?
How you respond to rejection may lead an employer to reconsider you for the same position or another role. Here are some appropriate (and professional) ways to ask an employer to reconsider a rejection.
Get Out in Front
The best strategy for dealing with rejection is to keep it from happening in the first place, explained David Perry, managing partner of executive search and recruiting firm Perry-Martel International and author of “Guerrilla Marketing for Job Hunters.”
If you think the interview went badly or that you didn’t get the chance to emphasize your most valuable experiences and skills, don’t wait—address the issues head on. Clarify and expand upon those points in your thank-you email, Perry continued.
For instance, after expressing thanks and your interest in the position, say something like: “While I believe that my experience and knowledge of multiple back-end languages, databases and web security relate well to the requirements for a Python Full Stack Developer, I wanted to further explain my experience working with microservices and advanced testing methods.” Follow that with a (brief) description of the relevant skills and experience.
Pick Your Battles
If the worst happens and you’re turned down, the key to making an effective appeal is to find out why you were passed over for the job.
“Pick your battles,” advised Biron Clark, former tech recruiter and founder of Career Sidekick. For instance, if you were rejected for subjective reasons like the manager didn’t think you were a cultural fit or that your style or work ethic wouldn’t mesh with the team, your chances of winning an appeal are slim.
Also, you don’t want to go back to the hiring manager with a list of 10 things you failed to explain in the interview, Clark added. Pick one or two points that can be refuted with facts to make your case.
State Your Case for Reconsideration
Begin your letter, email or phone call with an honest and sincere message about your disappointment in not being selected for the job:
“I was disappointed to learn I wasn't selected for this position. Based on the job description, I felt that I met the major requirements and would complement the team and development environment.”
Then, if you think the hiring manager or recruiter truly misunderstood your qualifications, value or goals, use a phrase like:
"I wanted to make sure that my direct experience with microservices architecture wasn't overlooked, since I do possess that experience.”
“In my recent role with [ABC Company], I was responsible for deploying microservices and was one of the key people involved in helping the team achieve improved productivity, increased scalability, faster deployment as well as continuous integration and continuous delivery (CI/CD).”
If you were rejected for something like being overqualified (meaning the hiring manager fears that the job won’t be challenging enough for someone of your caliber), try this approach:
“Your letter indicated your concern that I'm overqualified for a junior developer position. I recently completed an introductory A.I. course and want to work for a forward-thinking company like [ABC] with an in-house capacity building program. I can assure you that my advanced skillset and drive will allow me to exceed your productivity standards and still be ready to take on A.I. projects within three to four months, delivering additional value to the organization.”
Think about your communication strengths and who you are appealing to. For instance, if you need to explain technical qualifications to someone in HR, it’s probably best to request an appointment for a phone or video meeting. Alternatively, if you’ve developed a relationship with the hiring manager, you may want to schedule a conversation to figure out what's getting in the way and how you can work around it.
Make the Ask
Once you've made your case for why you're the ideal candidate, it’s time to ask for reconsideration. Keep in mind that the company may have offered the job to someone else, so your request should give the company some latitude to consider you for a similar role, perhaps with a different hiring manager. For example, after respectfully requesting that they reconsider you for the position, briefly summarize your reasoning and ask to be considered for other roles, as well.
Ultimately, your goal is to gauge the hiring manager’s interest and build a reason to stay in touch with them. How you respond to rejection can move you to the top of the list the next time around. “The reality is that a job rejection doesn’t mean ‘no,’ it just means ‘not today,’” Perry noted.