555 America Drive  |  Chicago, IL 60601  |  (000) 000-0000  |


Talented technical Project Manager with over 8 years of demonstrated expertise completing projects on time and within budget



  • Adept at overseeing all facets of project lifecycle, including initiation and planning; change, risk, and issue management; and guiding QA teams.
  • Outstanding communication skills. Able to successfully build strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.
  • Excellent multitasker; able to efficiently plan and prioritize projects.
  • Strong technical and business management skills.


ABC Company, New York, NY
02/06 - Current
Senior Technical Project Manager for $122M, 23-store company with over 125 employees.  
  • Oversee all technical aspects of retail-store build-out, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
  • Act as sole point of contact for end users during router/switch/PBX and POS installation, and troubleshoot problems. Document and report findings to facilitate problem resolution.
  • Coordinate all client policies and procedures specific to ABC Company Business and Retail Guidelines.
  • Manage multiple vendors and coordinate with building representatives and facilities management on store-by-store basis.
  • Create and maintain project schedule and database documentation, and act as liaison between all departments.
DEF Corporation, Los Angeles, CA
02/05 - 01/06
Technical Project Manager and Senior Business Systems Analyst for $2.2B cell phone company with over 430 employees.  
  • Played key role in creating documentation and technical guides for end users.
  • Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
  • Acted as single point of contact for multiple vendors, business units, and Information Technology partners during integration of Digital Tower Application (DTA) installation, administering schedules and communicating risks.
  • Assisted with SOX 404 compliance, resulting in successful post-migration audit.
  • Ran weekly meetings, helping to facilitate communication and maximize productivity.
JKL Company, New York, NY
05/03 - 02/05
Project Manager for New York City hospital.  
  • Liaison among departments and managers, acting as sole point of contact to integrate managed workstation environment with minimal downtime.
  • Coordinated work of multiple teams creating desktop deployment for NUHOS servers in downtown Manhattan.
  • Created and reported daily status of projects, including in-house and on-site analysis and resolution of problems during deployments. Ensured maintenance of HIPPA compliance.
MNO Company, New York, NY
09/00 - 05/03
IT Manager for New York City-based company with 25 employees.  
  • Oversaw management of daily IT operations for start-up company, including all in-house hardware, software, and technical support for 25-user network.
  • Responsible for telecommunications systems, setup of Local Area Network (LAN), and configuration of workstations.
  • Managed implementation of hardware/software upgrades. Maintained T-1, routers, and PBX.
Applications: MS Office/Project/Access, Visio/Info Path, Lotus Notes, Agile, Red Hat, HP Reporter, Crystal Reports, ASP.NET
OS: Windows NT/2000/XP, Linux, Solaris, UNIX, Debian
Databases: Oracle 8i, MySQL
Tools: NetQos, HP Openview Service Desk, Softricity, Mercury IT Governance/Quality Center/Test Director, Cisco IP Telephony Seminar, SCM tools
Languages: SQL, HTML, XML
Networking: SMTP/ Mail (qmail, postfix), DNS, Web Server (Apache), System and Network, SSL, TCP/IP, Network Security
Masters in Information Systems Management, 2000 New York University, New York, NY Bachelors in Computer Science, American University, 1998 Washington, D.C.


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