Help Desk Analyst

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Judge Group, Inc.
Help Desk, Analyst, IT
Full Time

Job Description

Location: Malvern, PA
Salary: 23p/h
Description: Our client is currently seeking a Help Desk Analyst:
This role will be a long term contract to about 3 years and will be 100% onsite

This job will have the following responsibilities:
  • Handling 30+ calls per day, ticketing and logging IT responses
  • Escalating to proper authorities through ticketing system
  • Maintaining a high level of customer service

Qualifications & Requirements:
  • 6+ month with customer service through phone support
  • Preferred education within IT area (BA or BS)
  • ServiceNow experience is a plus


Contact: asites@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


Company Information

The Judge Group, celebrating its 50th anniversary, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices in the United States, Canada, and India. The Judge Group serves more than 50 of the Fortune 100 and is responsible for over 9,000 professionals on assignment annually across a wide range of industries.

Dice Id : cxjudgpa
Position Id : 724564
Originally Posted : 4 months ago

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