Hybrid in Princeton, New Jersey
•
16d ago
Key Responsibilities:Provide Tier 1 support for Microsoft Teams Phone and Genesys CloudTriage and respond to telecom service requests and incidentsCollaborate with MSPs for escalated support and issue resolutionAssist with configuration changes, number management, and user provisioningMaintain documentation and records for telecom systems and processes. What We re Looking For:Experience with VoIP or CCaaS platforms (MS Teams and/or Genesys Cloud preferred)Strong troubleshooting and communication
Easy Apply
Third Party, Contract
Depends on Experience