Contact center Jobs in Atlanta, GA

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Contact Center Manager

Amtex System Inc.

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Remote or , KS, USA

Contract

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 20 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Here's What
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Posted 11 hours ago | Updated 6 hours ago

Senior Testing Analyst - Banking Contact Center with Genesys Expertise

Vigna Solutions Inc.

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Remote

Contract

Hello Greetings We are looking for:- Job Title Senior Testing Analyst - Banking Contact Center with Genesys Expertise Work Location 1st preference Boston, MA. Hybrid. 2 Morrissey Blvd, Dorchester, 02125 2nd preference Miami, FL. Hybrid. 3rd preference REMOTE Project Duration 6 12 Months with Possible Extension Skill Sets / Responsibilities: Experience with Genesys Contact Center Tools: Essential requirement for this position.Educational Background: A bachelors degree in computer science
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Posted 2 days ago

Google Contact Center Specialist

Softpath System, LLC.

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Remote

Part-time, Third Party

Title: Google Contact Center Specialist Location: New York City NY Minimum Qualifications: Good knowledge of the Google Contact Center AI solutionExperience in Integration with Cisco IVRExperience with DialogFlowExperience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL or NLPExcellent command over spoken, written and business communication skillsShould have undergone Google's Cloud Fundamentals: Core Infrastructure Course Job Requirements: Can configure, setup, administer and c
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Posted 8 days ago

Google Contact Center Specialist (Google CCIA) - 100% Remote

Empower Professionals

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Remote

Contract

Role:Google Contact Center Specialist Locations: 100% Remote Duration: 3+ Months Contract Minimum Qualifications: Good knowledge of the Google Contact Center AI solutionExperience in Integration with Cisco IVRExperience with DialogFlowExperience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL or NLPExcellent command over spoken, written and business communication skillsShould have undergone Google's Cloud Fundamentals: Core Infrastructure CourseJob Requirements: Configure, setup
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Posted 13 days ago

IVR Contact Center Developer - (Remote)

First Citizens Bank

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Remote or Raleigh, NC, USA

Full-time

Overview Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world's most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. SVB's pa
Posted 26 days ago | Updated 2 hours ago

Contact Center Business Analyst - AVAYA

Zeektek

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Remote

Contract

We have a 6-month contract-to-hire position open for a BSA with a strong background in Call Centers, and Avaya would be great. The BSA will work with IT, Business Operations, and 3rd party vendors for the Call Center / Avaya to manage all change requests, modifications and support activities related to the call center for a Fortune 100 Healthcare company. The BSA will be involved with vendor management from an IT perspective. Will be responsible to help build and manage the relationships with
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Posted 14 days ago

Urgent Requirement !!! _ Contact Center IVR Developers, Genesys Routing Developers, Avaya OD Developers, Prod Support _Remote :: Direct Client -- 6+ experience

Igen Systems

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Remote

Contract

Genesys IVR positions:Location :Remote ::Multiple - NJ, Horsham - PADuration : Long term No.SkillNo. of Positions1Genesys Routing42Genesys Support23Genesys WWE44Cyara Automation QA / Selenium65Genesys Routing36Genesys PureCloud27Genesys Support1 Teaneck, NJ, Baskin ridge, NJPosition 1 : Genesys Support JD : Genesys Framework, Routing development workflows using Composer, Composer IVR development , Genesys/Cisco Framework, reporting, routing and multi-channel Components, Orchestration Server, GRA
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Posted 29 days ago

IVR Developer - Amazon Connect Contact Center - 100% REMOTE

Zeektek

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Remote

Contract

We have a 6 month contract to hire for an AWS Connect Developer who is fluent in Spanish. Spanish is required for the development with IVR's and Lex Chatbot. The position is 100% remote. day to day responsibilities:Participate in the design, development and delivery of solutions on IVR solutionDevelop efficient and high-performance call flowsCreate unit tests to maximize code coverage and cover end to end business scenariosSupport existing architecture and codeDocuments call flows and design as