Contact center Jobs in New York

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CRM lead with Oracle Service Cloud

Info Way Solutions

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Remote or Santa Clara, California, USA

Contract

Duration - 6+ months Skills - CRM lead with Oracle Service Cloud Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectatio
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Posted 10 days ago

Genesys & Oracle Cloud developer

Cloudious

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Remote or US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 12 days ago | Updated 3 hours ago

Call Center Specialist - Life & Annuity Insurance

TechSpace Solutions Inc.

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Remote

Contract

Job Title: Customer Service Specialist Location: Omaha, NE 68106 (Remote) Duration: 12+ Months Shift timings: Monday to Friday 8am to 7pm CST (Possible Weekend operations) Job Description: Associate, Contact Center Operation, Life & Annuity Insurance RemoteInviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Se
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Posted 22 days ago | Updated 3 days ago

Technical Writer

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Writer in Los Angeles, CA. Responsibilities include developing user manuals, technical guides, and proposal content, ensuring accuracy and accessibility for diverse audiences. Responsibilities: * Develop and maintain technical documentation for network, data center, and digital workplace solutions * Create network graphics and visual representations of architectures, workflows, and product designs * Prepare RFP responses, ensurin
Posted 3 days ago | Updated 13 hours ago

Amazon Connect Architect/ Developer

PamTen Inc

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Remote

Contract

Job Summary: We are seeking a skilled Amazon Connect Architect/Developer to design, implement, and maintain cloud-based contact center solutions using Amazon Connect. The ideal candidate will have hands-on experience with AWS services, IVR workflows, Lambda integrations, and contact flow customization. You will work closely with business analysts, support teams, and cloud architects to deliver scalable and reliable solutions. Key Responsibilities: Design and develop Amazon Connect contact flows,
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Posted 19 days ago

AWS Connect Leader

Diverse Lynx Llc

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Remote

Contract

Role Name- AWS Connect Leader Location- Remote with some travel Full Time Role Note: We are not looking for AWS connect Architect. We are looking for AWS connect Leader who has experience in end to end implementation of AWS connect. Who has done Pre-sales, solutions, along with delivery. Apart from all these AI [ Conversational (must have) & Gen AI (Good to have) Solutions. Principle Duties and Responsibilities Experience of solutions for Contact Centers and digital channels Experience in buildi
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Posted 8 days ago

Amazon Connect Implementation Specialist

Oxford Global Resources

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Remote

Contract

Amazon Connect Consultant 5-6 roles 100% Remote Oxford s client is seeking an Amazon Connect Implementation Specialist to support the foundational launch of Amazon Connect for a large insurance provider. The specialist will work closely with AWS and customer teams to design, implement, and optimize the Amazon Connect framework within a non-production environment. The role will include providing architectural guidance, migration support, and building key capabilities to enable scalable, efficient
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Posted 19 days ago

Director of Infrastructure

Kforce Technology Staffing

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Remote or Seattle, Washington, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Director of Infrastructure in Miami/Seattle. Responsibilities: * Director of Infrastructure will lead a team of Senior Architects and Infrastructure/Platform Engineers to evaluate current and future projects, establishing internal prioritization to execute in alignment with brand priorities * Drives the architecture decisioning for the Brands' Contact Center technology, infrastructure, server and cloud strategies related to onboard and dig
Posted 2 days ago | Updated 13 hours ago

ServiceNow ITOM with VSM exp

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 17 days ago | Updated 2 days ago

Dynamics CRM Architect

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 25 days ago | Updated 2 days ago

Data Analyst - Healthcare Domain

Sensiple Inc.

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Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
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Posted 6 days ago | Updated 2 days ago

Voice Engineer III

AFLAC

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Remote

Full-time

Salary Range: $110,000 - $130,000 Job Posting End Date: 5/25/25 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Di
Posted 26 days ago | Updated 4 hours ago

Power BI Analyst

Sensiple Inc.

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Remote or Chicago, Illinois, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 4 days ago | Updated 2 days ago

Loan IQ BA with ISO

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 15 days ago | Updated 2 days ago

Direct Client:: W2 Contract:: Need Genesys Configuration Specialist with Genesys Cloud CX Certifications:: 100% Remote

Synergy Technologies, LLC

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Remote

Contract

W2 contract to Fulltime position No sponsorship required Role: Genesys Configuration Specialist Location: 100% Remote Job Summary We are seeking a skilled Genesys Configuration Specialist responsible for the setup, configuration, and maintenance of Genesys Cloud solutions. The ideal candidate will have a strong background in Genesys Cloud administration, focusing on system configuration, integration, and support within contact center environments. Qualifications Previous GuideWell contractors
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Posted 60+ days ago | Updated 4 days ago

System Engineer

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 9 days ago | Updated 2 days ago

Data Management Lead

Humana Inc

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Kentucky, USA

Full-time

Become a part of our caring community and help us put health first The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from m
Posted 7 days ago | Updated 7 hours ago

MuleSoft Lead/ Architect + Data Engineer

Sensiple Inc.

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Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 2 days ago

Customer Service Representative with Life & Annuity Insurance Experience

TechSpace Solutions Inc.

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Remote

Contract

Job Title : Customer Service Representative with Life & Annuity Insurance Experience Location : Remote opportunity (Omaha, NE 68106) Duration : 12+ Months Need Exp in Life & Annuity Insurance Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to
Easy Apply
Posted 4 days ago

Customer Service Representative with Life & Annuity Insurance Experience

TechSpace Solutions Inc.

•

Remote

Contract

Job Title : Customer Service Representative with Life & Annuity Insurance Experience Location : Remote opportunity (Omaha, NE 68106) Duration : 12+ Months Need Exp in Life & Annuity Insurance Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to
Easy Apply
Posted 8 days ago | Updated 4 days ago