Customer Support Technician Jobs in Boston, MA

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Desktop Support Technician.

Pyramid Consulting, Inc.

•

Bedford, Massachusetts, USA

Contract

Immediate need for a talented Desktop Support Technician. This is a 06+ months Contract to hire opportunity with long-term potential and is located in Bedford, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-22567 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: Looking for candidate who is an excellent c
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Posted 17 days ago | Updated 5 days ago

Customer Operations Support Specialist - Boston/ NYC

Postman, Inc.

•

Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Posted 18 days ago | Updated 4 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Boston, Massachusetts, USA

Full-time

Job Description Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and resolution of
Posted 3 days ago | Updated 4 hours ago

Desktop Support Technician

Motion Recruitment Partners, LLC

•

Bedford, Massachusetts, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Bedford, MA 01730. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborativ
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Posted 17 days ago | Updated 1 hour ago

Desktop Support Technician

Motion Recruitment Partners, LLC

•

Bedford, Massachusetts, USA

Full-time

Our client is looking for a Desktop Support Technician for a 4-month contract in Bedford, MA 01730. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborativ
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Posted 17 days ago | Updated 1 hour ago

Help Desk / Desktop Support Technician

New Millennium Consulting

•

Boston, Massachusetts, USA

Third Party, Contract

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the
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Posted 34 days ago | Updated 2 days ago

Service Desk Support

Zolon Tech Solutions Inc

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Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User
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Posted 17 days ago | Updated 3 days ago

Customer Support Engineer

Value Consulting

•

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 20 days ago

Help Desk Analyst

Robert Half

•

Boston, Massachusetts, USA

Contract

Description AV Technician for maintenance during the events, waiting for issues to arise, troubleshooting if necessary, sitting quietly and professionally until issues arise, good customer service AV Equipment that should be onsite: Projector, Projector screen, Podium, PC laptop with mouse and clicker, 3 wireless handheld microphones Event Schedule o 8 am - Exhibitor set up in Foyer, tables, chairs, etc. o 9 am - event begins o 1030 am - break, probably 15 minutes o 1045-12 (possibly 1 pm) eve
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Posted 4 days ago | Updated 4 hours ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 10 days ago | Updated 8 hours ago

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

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Remote or Atlanta, Georgia, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative
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Posted 13 days ago | Updated 1 hour ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated moments ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 22 days ago | Updated 4 hours ago

IT Security Specialist

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description Cybersecurity team is growing, this is becoming a focus area for JSI They have 4 members on the team now, most sitting in DC. This role can be in their Boston or DC (technically Northern Virginia)office They will be hiring a CISO as well - it's a growing department Day to day includes: Incident monitoring, SIEM monitoring, SIEM tools, escalating security issues, supporting identity access/IAM issues, vulnerability scans, monitoring the queue for issues Security tools they use: Ne
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Posted 18 days ago | Updated 4 hours ago

Salesforce Admin

Robert Half

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Boston, Massachusetts, USA

Full-time

Description We are seeking a Salesforce Administrator to manage and optimize our Salesforce system. They will work closely with sales and development teams to implement sales strategies and maintain the system. Responsibilities: Manage and maintain Salesforce CRM, handling user support requests.Customize Salesforce fields, layouts, reports, and dashboards.Implement and maintain workflows, configurations, user roles, and permission sets.Train users and create relevant materials.Perform regular d
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Posted 4 days ago | Updated 4 hours ago

Desktop Support Analyst

Robert Half

•

Lincoln, Massachusetts, USA

Full-time

Description We are in search of a Desktop Support Analyst to join our team situated in Lincoln, Massachusetts. This role provides the opportunity to work in the telecom industry, focusing on providing first-tier support to our team members. As a Desktop Support Analyst, you will have the chance to work with a range of software and hardware including Citrix Technologies, Dell Technologies, Microsoft, Active Directory, and Mac Computers. This role offers a contract to hire employment opportunity.
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Posted 17 days ago | Updated 4 hours ago

Active Directory Architect

Robert Half

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Boston, Massachusetts, USA

Contract

Description Responsibilities: The Active Directory Engineer will be responsible for managing, monitoring, and troubleshooting Active Directory systems and services Analyze and optimize system performance and troubleshoot Active Directory related issues Develop and implement strategies for improving Active Directory security Collaborate with internal and external stakeholders to ensure the successful implementation of Active Directory solutions Research and evaluate new technologies and products
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Posted 24 days ago | Updated 4 hours ago

PC Refresh Technician

TEKsystems c/o Allegis Group

•

Lawrence, Massachusetts, USA

Full-time

Description: New Balance is in process of planning their refresh/upgrade of their Windows and Mac devices across their corporate IT/manufacturing/distribution infrastructure. Currently their are over 800 devices (85% windows/ 15% macs) in their scope that need to be upgraded to Windows 11 which could involve updating the device or replacing the device. Job Description This technician will be responsible for reaching out to users that are on the list to be upgraded to coordinate a time to access
Posted 5 days ago | Updated 4 hours ago

PC Technician

Robert Half

•

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up
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Posted 9 days ago | Updated 4 hours ago

EMR Implementation Manager

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are searching for an EMR Implementation Manager to join our team in the healthcare industry, specifically within hospitals and social assistance sector. The role is located in Roxbury, Massachusetts and requires working on-site. This role offers a short term contract employment opportunity, focusing on the implementation of an EMR system, primarily NetSmart's MyEvolve, for a 40-bed inpatient unit. Responsibilities: Oversee the implementation of the EMR system, NetSmart's MyEvolve
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Posted 26 days ago | Updated 4 hours ago