Customer Support Technician Jobs in Charlotte, NC

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Customer Support Engineer

Value Consulting

•

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 21 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

•

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 10 days ago | Updated 9 hours ago

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

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Remote or Atlanta, Georgia, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative
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Posted 13 days ago | Updated 3 hours ago

Technical/Functional Systems Analyst (REMOTE)

BAE Systems

•

Remote or Charlotte, North Carolina, USA

Full-time

Job Description This job is 100% remote. BAE is searching for a Kronos (UKG) Technical/Functional Systems Analyst to join our team supporting Kronos (UKG) Workforce AutoTime (timesheet/time attendance software) across BAE. We are looking for customer friendly individual with strong written and verbal communication skills and able to communicate technical information to non-technical users in a clear and concise manner. The selected candidate will work closely with the assigned business sector
Posted 26 days ago | Updated 3 hours ago

Sr. Software Developer

Robert Half

•

Charlotte, North Carolina, USA

Full-time

Description Lead the development of web applications, ensuring scalability and performance.Collaborate with cross-functional teams to design and implement robust software solutions.Conduct code reviews, mentor junior developers, and maintain code quality.Analyze technical requirements and propose innovative solutions.Implement automated testing procedures to ensure software reliability and security.Create and maintain technical documentation. Requirements 5+ years of software development experie
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Posted 19 days ago | Updated 6 hours ago

Sr. Payroll Financial Analyst

BAE Systems

•

Charlotte, North Carolina, USA

Full-time

Job Description Job Description BAE Systems is seeking a Senior Payroll Financial Analyst with exceptional analytic skills to join our Shared Services Payroll operations support team. This position reports to Payroll Manager I, Operations Support. You will provide payroll operational support to stakeholders focused on minimizing risk and maximizing compliance by managing key payroll processes and executing process improvements. This position will manage complex payroll projects providing oppo
Posted 13 days ago | Updated 3 hours ago

Data Engineer

Robert Half

•

Charlotte, North Carolina, USA

Full-time

Description Responsibilities: Conduct data visualization and data integration tasks Manage ETL processes, data modeling, data warehousing, and data governance Lead projects and collaborate with outside vendors Show hands-on experience with tools such as Power BI, Tableau, or comparable tools Demonstrate proficiency in programming languages such as Python or SQL Implement data quality checks and validation processes Utilize PostgreSQL in the execution of tasks. Requirements A minimum of a Bachelo
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Posted 4 days ago | Updated 6 hours ago

Network Engineer - VPN

Stellent IT LLC

•

Charlotte, North Carolina, USA

Contract, Third Party

Network Engineer - VPN Raleigh NC(3 days onsite; 2 remote work) Phone and Video 6 months CTH Job Description: Level II- 3- 7 years Level - 8 to 12 years Level IV - 13 to 20 years Level V - 20 years if not Bachelor's add 4 years REQUIRED SKILLS/EXPERIENCE: Strong analysis fundamentals and troubleshooting skills. Excellent written & verbal communication skills to present/communicate ideas effectively across different audiences, such as customers and internal stakeholders. Ability to take owne
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Posted 17 days ago | Updated 1 day ago

Software Developer

Robert Half

•

Charlotte, North Carolina, USA

Full-time

Description Develop and maintain scalable web applications using PHP, JavaScript, HTML, CSS, and SQL. Collaborate with cross-functional teams to gather and analyze requirements, design solutions, and implement features. Write clean, well-structured, and maintainable code following best practices and coding standards. Optimize applications for maximum speed and scalability. Implement security and data protection measures to safeguard sensitive information. Conduct thorough testing and debugging t
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Posted 26 days ago | Updated 6 hours ago

DevOps/Escalation Engineer

Aptly Technology

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Remote

Contract

Overview Interested in being on the cutting edge of Cloud Services? Then come join Aptly as an Embedded Escalation Engineer () working with Machine Learning and related technologies. Key Responsibilities: As an Embedded Escalation Engineer (), You will have the following key responsibilities: Lead engineering investigations to bring quicker issue resolution to support incidents impacting our customers and improve customer experience.Build solutions, help create tools, help automate issue detecti
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Posted 3 days ago

Software Technician (Remote)

AECOM Corp. - Worldwide

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Remote or Austin, Texas, USA

Contract

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 3 days ago | Updated 6 hours ago

Incident Manager I

Robert Half

•

Remote or Philadelphia, Pennsylvania, USA

Contract

Description Position Overview: As an Incident Manager, you will be an integral part of our Production Support team, responsible for efficiently managing incidents according to established SLA guidelines. You will collaborate closely with various operations teams to swiftly address and resolve incidents, ensuring minimal disruption to our services. Key Responsibilities: Identify, triage, and resolve incidents within SLA guidelines.Document root-cause analysis for high severity incidents and del
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Posted 22 days ago | Updated 6 hours ago

ServiceDesk Plus SME

Robert Half

•

Remote or Fort Worth, Texas, USA

Contract

Description We are offering a contract employment opportunity for a Staff Consultant in the Healthcare, Hospitals, and Social Assistance industry. Based in Fort Worth, Texas, you will be tasked with assessing our current ServiceDesk Plus environment and providing suggestions for improvement. Responsibilities: Conduct a thorough assessment of the current ServiceDesk Plus environment Identify areas of potential improvement and provide practical suggestions Develop a detailed plan for implementing
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Posted 2 days ago | Updated 6 hours ago

Senior Technical Manager

American Association Of Motor Vehicle Admin.

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Remote or Arlington, Virginia, USA

Full-time

Position Summary: The Senior Manager will assist the CTO with the technical management and direction of software development activities including the overall design of new software components, the implementation of industry best practices and standards, the establishment of priorities and the delivery of software products and solutions. This role calls for a go getter who can help grow the team and transition towards cloud native development and deployment. Senior Manager s primary responsibili
Posted 39 days ago | Updated 6 days ago

Data Analyst

Robert Half

•

Remote or Salem, Oregon, USA

Contract

Description Robert Half is looking for a Data Analyst to support a Housing Authority based out of Salem, OR! This is a remote contract opportunity focused on consolidation of various datasets between an old ERP to a new one. This is an exciting role to help the transition of data into new systems and support various Data related projects! In this role you will: Consolidate various datasets between the source documentation, old ERP to a new ERP (Elite)Offer a recommendation for actions on each
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Posted 5 days ago | Updated 6 hours ago

Email Marketing Manager

Robert Half

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Remote or Carlsbad, California, USA

Full-time

Description We are looking for an Email Marketing Manager to join our team remotely but must be in PT zone. In this role, you will be responsible for overseeing our email marketing strategies, as well as performing a variety of tasks related to brand awareness and campaign planning. Responsibilities: Develop and execute email marketing strategies to enhance brand awareness Utilize Email Service Provider and Exact Target for effective email marketing campaigns Conduct AB Testing to evaluate the s
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Posted 3 days ago | Updated 6 hours ago

Product Support Specialist

Robert Half

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Remote or Wappingers Falls, New York, USA

Contract

Description We are offering a short term contract employment opportunity for a Product Support Specialist in WAPPINGERS FALLS, New York. This role is vital to our operations, as you will be responsible for implementing project management processes and ensuring the success of customer implementations. You will need to be adept at business analysis, data analysis, data cleansing, and data mapping. Responsibilities: Execute project management processes according to industry best practices, framewor
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Posted 5 days ago | Updated 6 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team in Holland, Ohio. This role is a contract to permanent, offering the opportunity to provide technical support for our national voice services platform, specifically focusing on VoIP related products. This position is fully remote and responsibilities include maintaining active communication with our customers, on-site technicians, and carrier service providers. Responsibilities: Serve as an escalation path for field agen
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Posted 12 days ago | Updated 6 hours ago