Customer Support Technician Jobs in San Jose, CA

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IT Enterprise Support Technician

ConsultNet, LLC

Milpitas, California, USA

Full-time

IT Support Technician On-site- Milpitas, CA Direct Hire $90,000-$100,000 Job Description Monitor and troubleshoot help desk tickets (L1 & L2). Deploy and maintain end-user PCs and equipment. Troubleshoot and maintain end-user applications. Enhance remote PC management processes. Implement essential software packages. Support Microsoft Office and Office 365.. Provide staff training on new systems. Educate users for increased productivity. Equip the workforce with reliable tools. Assist in vendo

Product Manager, Customer Support Experience

Oracle Corporation

Santa Clara, California, USA

Full-time

Job Description The MOS on Fusion Service stands as the most substantial evolution in working methodologies and technological advancements within Oracle Support. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. Ideal candidates must demonstrate a proven history of effectively engaging with executive stakeholders and possess expertise in crafting and executing change readiness str

Head of Global Operations, Customer Support and Delivery

PaloAlto Networks

Santa Clara, California, USA

Full-time

Description * Candidates MUST live in the Bay Area Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our A

IT Support Technician

Mindsource Inc

San Jose, California, USA

Contract

Job Title: IT Support Technician Location: San Jose, CA 95134 Work Hours: 9:00 AM - 6:00 PM PST (Onsite) Duration: 8 + Months Responsibilities: Installing and configuring hardware and software components to ensure usability.Rack and stacking Server, lifting up to 50lb weight.Troubleshooting hardware and software issues.Ensuring electrical safety standards are met.Repairing or replacing damaged hardware.Upgrading the entire system to enable compatible software on all computers.Installing and con

IT Support Technician Network/Telephony

Kaiser Permanente

Fremont, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to

IT Support Technician

Kaiser Permanente

Scotts Valley, California, USA

Full-time

Description: Technical Summary This is an on-site role that may require travel one day per week to satellite sites within the AOR. Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-d

Customer Support Engineer

Value Consulting

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,

IT Help Desk Support

Bayforce

San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

Remote or Atlanta, Georgia, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative

iCloud Support Engineering Readiness Project Manager

Apple, Inc.

Sunnyvale, California, USA

Full-time

Summary The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!AppleCare Engineering is looking for an extraordinary person to provide project management and technical support for con

Senior Technical Support Engineer

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Enterprise Technical Support Engineer

Apple, Inc.

Sunnyvale, California, USA

Full-time

Summary Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!We are strengthening our team, and we are seeking an exceptional Enterprise Technical Support Engineer. We feature a dynamic environment with creative, hard-working people and groundbreaking technologies. Join us and make a difference.In this excitin

AppleCare Engineering - Response Engineer - iCloud/Apple ID

Apple, Inc.

Sunnyvale, California, USA

Full-time

Summary The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.AppleCare Engineering is looking for an extraordinary person to provide project management and technical support for con

Product Manager

Judge Group, Inc.

San Jose, California, USA

Full-time

Location: San Jose, CA Salary: $70.00 USD Hourly - $77.00 USD Hourly Description: Our client, a leading global e-commerce company, is seeking a Product Manager who thrives in navigating through ambiguity to deliver impactful solutions. The ideal candidate will excel at collaborating with diverse teams spanning different time zones and possess a strong background in Agile methodologies. They should demonstrate expertise in translating business needs into actionable product strategies and be

Process Technician III

WinMax Systems Corporation

Cupertino, California, USA

Contract

Title: Process Technician , Req# 33036708Location: Cupertino, CA(onsite)Contract:12+ Month Job Description: The Hardware engineering group is looking for a Process Engineering Technician who will support process engineering for loading samples to process tools, do manual assembly tasks, cleaning and preparing samples for various processes. The candidate will have a background in device fabrication and experience with test methods. RESPONSIBILITIES Load/unload process tools Clean fixtures, tools

Comparative Medicine Technician

Amick Brown

Sunnyvale, California, USA

Contract

Amick Brown is seeking an experienced Comparative Medicine Technician for our direct client. Location: Sunnyvale, CA Duration: 12 Months Estimated pay range: $21.78 - $27.23 hour per client contract and candidate skills, experience and work location. Job description Comparative Medicine focuses on animal welfare, employee safety and efficiency to enable an internal clinical environment for use by the research and development and training organizations.The Comparative Medicine team simultaneousl

Engineering Technician IV

WinMax Systems Corporation

Cupertino, California, USA

Contract

Title: Engineering Technician IV, Req# 33225143Location: Cupertino, CA(Onsite)Contract:12+ Month Job Description: Analytical Lab Technician Client is looking for an Analytical Lab Technician who will be responsible for supporting sample preparation and FIB-SEM analysis for battery materials testing and failure analysis programs. The ideal candidate will have a strong working knowledge in executing standard operating procedures in a laboratory environment.Description: Prepare test samples for var

CAD Validation DevOps Engineer

Apple, Inc.

Cupertino, California, USA

Full-time

Summary Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our HW Technology org, you'll help design our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions! Joining this group means you'll be responsible for crafting and building the technology that fuels