Customer service Jobs in Ohio

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Senior SAP SM Consultant (Service Management) CS (Customer Service)

IT Resonance Inc.

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Remote

Contract, Third Party

Senior SAP SM Consultant (Service Management) CS (Customer Service) Remote with travel to Onsite 12+ months We are looking for experienced SAP Service Management Consultants to help support our team. We are currently on SAP ECC with a roadmap to S4 Hana. Skillset: Have good interpersonal, listening, verbal and written communication skills.Enjoy working within a team while possessing a strong independent work ethicIndustry background and strong functional understanding of SAP Repair Depot and S
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Posted 8 days ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 16 days ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Full-time

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / Remote Duration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architec
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Posted 17 days ago

Customer Service Fully Remote

FourthSquare

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Remote

Full-time

We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.What Youll Do: Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are
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Posted 49 days ago | Updated 1 hour ago

Customer Service Agent

Infinite Computer Solutions (ICS)

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Remote

Contract

Hi Greetings from Infinite Computer Solutions! Hope you are well today! I'd like to discuss a job opportunity with you. Hope you would be interested. Customer Service Agent Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web p
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Posted 21 days ago | Updated 4 days ago

Customer Service Claims Representative

CEI Group

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Remote or Fairlawn, Ohio, USA

Contract

Join Our Team as a Member Service Representative and Make a Difference in the Lives of Our Members Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? Do you have a strong background in healthcare and a ability to communicate complex information in a simple and compassionate way? We're looking for a talented and dedicated Member Service Representative to join our team and provide top-notch support to our members and healthcare provide
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Posted 60+ days ago | Updated 4 days ago

Senior SAP Service Management / Customer Service

IT Resonance Inc.

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Remote

Contract

Greetings from IT Resonance!! We are looking for a Senior SAP SVM Consultant (Service Management)- Remote - Contract for the below role. Kindly let me know if you are interested to apply further. Senior SAP SVM Consultant (Service Management) / Customer Service Remote contract
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Posted 60+ days ago | Updated 8 days ago

Customer Service Representative (Tech Support) - Remote

MRoads

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Remote

Full-time

Hi, Job Title: Customer Service Representative (Tech Support) Location:Remote - (Flexible to work Japan time zone) Job Summary: We are seeking a dedicated and proactive Bilingual Customer Service Representative with a background in tech support to join our team. The ideal candidate will have fluency in both Japanese and Korean and possess a Bachelor's degree. In this role, you will be responsible for providing high-quality customer service, troubleshooting technical issues, and ensuring customer
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Posted 53 days ago | Updated 4 days ago

Data Engineer (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix is revolutionizing entertainment and shaping the evolution of storytelling around the world with over 270 million members in 190 countries. We are focused on deliver
Posted 13 days ago | Updated 1 hour ago

Director Analyst - Digital Customer Service Technology (Remote - US)

Gartner

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Remote

Full-time

About the role: We're looking for a Research Director with deep expertise in Digital Customer Service and Support technologies to join our Customer Service and Support Technology analyst research team. The ideal candidate will have extensive knowledge of digital customer service solutions, vendors, markets, as well as related technologies and capabilities such as conversational AI and knowledge management. The role requires a comprehensive understanding of digital engagement in a customer servi
Posted 18 days ago | Updated 1 hour ago

Multiple Roles -Content SME for Accessible Journey Mapping processes and Accessible Customer Services- Remote

Komplete Teleservices

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Remote

Contract

Content SME for Accessible Journey Mapping processes Remote The client Section 508 program is seeking a contractor with expertise in Accessible Customer Service and Journey Mapping to provide guidance and develop training material. The training material will enable community college employees to reliably and accurately institute processes with accessibility incorporated throughout to support student success. The estimated time to completion is 1960 hours working up to 40 hours/week. Work to be
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Posted 50 days ago | Updated 1 day ago

Intake Care Senior Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-63393 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility
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Posted 2 days ago

Change Management Specialist

Pyramid Consulting, Inc.

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Cincinnati, Ohio, USA

Contract

Immediate need for a talented Change Management Specialist. This is a 11+ Months Contract opportunity with long-term potential and is located in Cincinnati, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-62823 Pay Range: $25 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Responsibilities: Service customers phone and email inquiries.Assist customers in navigat
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Posted 5 days ago

Customer Support

System Soft Technologies

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Remote

Contract

Job Description Customer Support System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistent
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Posted 10 days ago

Financial Services Analyst

Pyramid Consulting, Inc.

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Columbus, Ohio, USA

Contract

Immediate need for a talented Financial Services Analyst. This is a 06+months contract opportunity with long-term potential and is located in Columbus OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-60697 Pay Range: $15 - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan . Key Responsibilities: Credit Check: Due to the fiduciary accountabilities within this job, a valid c
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Posted 17 days ago

Senior Project Manager

UNIVERSAL Technologies

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Remote

Third Party, Contract

UNIVERSAL Technologies is seeking a Senior Project Manager for a long-term legacy system replacement project for a government client in Brooklyn, NY.Preference given to candidates local to New York City with availability to work onsite. MANDATORY SKILLS/EXPERIENCE: Minimum of 4 years of experience managing and overseeing medium to large scale projects comprised of sub projects and/or multiple works streams. Experience working with System Integration vendors in managing, coordinating and delega
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Posted 1 day ago | Updated 1 day ago

Lead Functional Project Manager with Audio Visual / Unified Communication

Niche IT Software Solutions LLC

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Remote

Full-time

Lead Functional Project Manager with Audio Visual / Unified Communication Remote | East coast preferred Fulltime / Direct Hire Job Description: The Lead Project Manager will oversee and mentor Project Managers, coordinating the implementation of Unified Communication and Collaboration (UCC) solutions for clients. This role involves managing project activities, ensuring customer commitments are met, and maintaining operational metrics like project health, deliverable achievement, and client profi
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Posted 4 days ago

Certified Project Manager - $77 CTC - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement: No WI residency required. OPEN TO NATIONWIDE CANDIDATES. This position is currently remote. However, position status is subject to change. As a member of Project Management team, the selected candidate will be responsible for technical and overall project management with a focus on infrastructure and application initiatives. They will develop project charters, plans, deliverables, and other project artifacts. Will work clo
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Posted 8 days ago

Service Support Analyst Provider Relations - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. We are seeking a NC HIEA Service Support Analyst Provider Relations to serve as a key point of contact for healthcare providers, ensuring smooth onboarding, issue resolution, and ongoing support for NC HealthConnex services. This role requires a blend of health industry technical knowledge, provider engagement, and customer service experience to enhance user experience and maximize participation in NC HealthConnex. This position will focus on s
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Posted 3 days ago

Document Specialist - FOIA

TalTeam

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Remote

Contract

Sort incoming mail and other communications and distribute accordingly. Scan incoming mail requests. Answer incoming phone calls and communicate FOIA status. Maintain accurate case files and status in customer provided software. Arrange meeting logistics Ensure accurate record keeping Conduct relevant research and analysis Provide general support as required# Conduct activities in line with internal procedures, legislation, and industry standards. Pursue continuous professional development and m
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Posted 25 days ago | Updated 2 days ago