Customer service Jobs in Philadephia, PA

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Help Desk Analyst

UNIVERSAL Technologies

•

Remote

Third Party, Contract

UNIVERSAL Technologies is seeking a Help Desk Analyst for a remote position based in Albany, NY, which could change to hybrid in the future.WHO WE ARE UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level Syste
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Posted 2 days ago | Updated 2 days ago

Technical Writer

Apex Systems

•

Pennsville Township, New Jersey, USA

Full-time

Job#: 2079560 Job Description: Apex is seeking a Technical Writer (Chemist) to work for a Pharmaceutical client in Southern New Jersey. SUMMARY: The incumbent supports the operations group and specifically the process engineering group in writing and maintaining production records. This includes preparing batch log records, cleaning log records, deviations, work instructions, and other documents as needed. ESSENTIAL DUTIES, RESPONSIBILITIES AND ACCOUNTABILITIES: Works closely with Process Engi
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Posted 36 days ago | Updated moments ago

Helpdesk Specialist

Patriot Talent Solutions

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Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.
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Posted 7 days ago

AML/SAR Writing Analyst

Software Guidance & Assistance

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New Castle, Delaware, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an AML/SAR Writing Analyst for a CONTRACT assignment with one of our premier Financial Services clients in New Castle, DE. Responsibilities: The AML Analysts within the CRIU review system-generated and manual cases for activity conducted by Firm clients. The Senior Compliance Analyst is responsible for managing a caseload of investigations, perform analysis and follow-up and work cases from beginning to completion according to Fi
Posted 3 days ago | Updated 10 hours ago

Client Solutions Manager IV

BCforward

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Remote

Contract

Client Solutions Manager IV BCforward is currently seeking a highly motivated Client Solutions Manager IV for a REMOTE opportunity. Position Title: Client Solutions Manager IV Location: Remote (PST) preferred Anticipated Start Date: ASAP Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 Months Job Type: Contract - [FULL TIME (40 Hours a week)] Pay Range: $65.73/hr-$70.48/hr Please no
Posted 24 days ago | Updated moments ago

Care Management Support Coordinator

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote-PST States only). Please review the job description below and contact me ASAP if you are interested. Job ID:25-80063 Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Productio
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Posted 2 days ago

Helpdesk Analyst

Galent

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Remote

Contract, Third Party

Hello , My name is Chindhu Prasad and I am a Staffing Specialist at Galent. I am reaching out to you on an exciting job opportunity with one of our clients. Job Title - Helpdesk Analyst Location - 100% remoteJob Description: Helpdesk analyst Excellent verbal and written skills for helpdesk voice and non voice interactions Excellent empathetic and efficient customer service skills over voice and non voice lines supporting incoming call and chats for registration/logon, navigation questions, and t
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Posted 3 days ago

Scrum Master for Data Analytics Team

Software Guidance & Assistance

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Conshohocken, Pennsylvania, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Scrum Master for a CONTRACT assignment with one of our premier Healthcare Services clients for a Remote position. Responsibilities: We are seeking a dynamic and experienced Scrum Master to provide effective leadership, collaboration, and facilitation for our Data and Analytics projects. This role will involve supporting the agile development process while managing multiple projects simultaneously to ensure the delivery of high-
Posted 16 days ago | Updated 10 hours ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 10 days ago | Updated 1 day ago

Business Systems Analyst (Court systems) - $60 1099/ $52 W2 - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Only W2/ 1099 Resumes will be considered Business Systems Analysts play a vital role in implementing new and enhancing existing business systems for the Nevada Trial Courts. Responsibilities include conducting research, documenting requirements, validating solutions, and providing training on technology solutions utilized by the courts. This position offers an exciting opportunity to improve information systems, align IT services with court business objectives, and actively cont
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Posted 3 days ago | Updated 23 hours ago

IT Business Services Principal Consultant

SAP Americas, Inc.

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Newtown Square, Pennsylvania, USA

Full-time

Requisition ID: 426986 Work Area: Information Technology Expected Travel: 0 - 20% Career Status: Professional Employment Type: Regular Full Time Career Level: T4PF-2 Original Posting Date: 06/16/2025 Job Title: IT Business Services Principal Consultant Location: Newtown Square, PA Work Model: Hybrid Work Model Purpose and Objective: SAP America, Inc. seeks an IT Business Services Principal Consultant at our Newtown Square, PA location to drive the cloud transformation agenda with key client s
Posted 43 days ago | Updated moments ago

Appeals & Grievance (Claim Medicare) Analyst

Digitive LLC

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Remote

Contract

Job Title: Claim Processor Location: 100% Remote Contract: 12+ Months Job Description Responsible for reviewing and resolving provider disputes and communicating resolution to provider in accordance with the standards and requirements established by the Centers for Medicare and Medicaid. Job Responsibilities: Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from providers and related outside agencies to ensure that internal and/or
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Posted 31 days ago | Updated 23 hours ago

Project Coordinator I

Kforce Technology Staffing

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Remote or Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a
Posted 15 days ago | Updated 1 hour ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 18 days ago | Updated 5 hours ago

Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 6 days ago

SAP iXp Intern - Digital Platforms Development & Product Ownership

SAP Americas, Inc.

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Newtown Square, Pennsylvania, USA

Full-time

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your i
Posted 11 hours ago | Updated moments ago

Software Engineer

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i
Posted 8 days ago | Updated moments ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 60+ days ago | Updated 9 days ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 16 days ago | Updated 7 days ago

Salesforce Administrator

Smartlink

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Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl
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Posted 52 days ago | Updated 51 days ago