Genesys Architect Jobs in Detroit, MI

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Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 60+ days ago | Updated 21 days ago

Genesys Cloud Infrastructure Architect

Trident Consulting Inc.

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Remote

Third Party, Contract

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo
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Posted 29 days ago | Updated 1 day ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 44 days ago | Updated 21 days ago

Genesys Developer

TECH-NET, INC

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Remote

Contract, Third Party

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 20 days ago

Genesys Cloud Engineer - Livonia, MI

Digital Technology Solutions

•

Livonia, Michigan, USA

Contract

DTS is looking for Genesys Cloud Engineer for our client project in Livonia, MI Here is an update on the role. Need Genesysover UCC Sean confirmed he has not seen any promising candidates and was not surprised by the difficulty.He emphasized they need someone with bothGenesisexperience andtechnical capabilities, especiallySQLandPowerShell scripting.He is open to talking tolocal candidates, even if they do not meet every requirement.He clarified thatexperience with Genesys is priority #1, whileS
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Posted 8 days ago | Updated 1 day ago

CCaaS Business Analyst ( Genesys)

Visionary Innovative Technology Solutions

•

Remote

Full-time

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement
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Posted 1 day ago

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

•

Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
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Posted 1 day ago | Updated moments ago

Salesforce Developer with Genesys

Randstad Digital

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Remote or Rolling Meadows, Illinois, USA

Contract

job summary: Job Overview: We are seeking a skilled Salesforce Developer to design, develop, and maintain scalable solutions on the Salesforce platform. This role involves working closely with business and technical teams to align Salesforce functionality with key business processes. Key Responsibilities: Design and build custom Salesforce solutions using Apex, Visualforce, and Lightning Components (Aura/LWC) Collaborate with admins, engineers, and stakeholders to define technical requiremen
Posted 7 days ago | Updated 2 hours ago

Genesys Developer (Remote)

Prohires

•

Remote

Third Party, Contract

Job Title: Genesys Developer Location: Remote Duration: 12 Months Contract Interview Mode: Phone and Teams Job Summary Troubleshooting issues and providing phone support to the agentsEngage with customers as needed to understand business challenges and define technology-driven solutions that improve customer engagement and agent efficiency.If needed, assist with current project design and architect AI-powered contact center solutions, integrating technologies such as Conversational AI, Agent As
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Posted 5 days ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

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Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 12 days ago | Updated 1 hour ago

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

•

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke
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Posted 9 days ago | Updated 23 hours ago

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

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Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the