Genesys Developer Jobs in Chicago, IL

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Genesys Developer

Interon IT Solutions LLC

Remote or Chantilly, Virginia, USA

Full-time, Contract

Key Responsibilities: Lead the migration of existing CRM/contact center solutions from KANA (Verint/KANA Enterprise) to Genesys Cloud/Genesys Engage. Analyze current KANA configurations, workflows, and APIs, and design equivalent functionality within Genesys. Develop, configure, and customize Genesys solutions including interaction flows, routing strategies, IVR, and digital channels. Integrate Genesys with CRMs, databases, and third-party applications via REST APIs, web services, or middleware.

Urgent Requirement --Genesys PureCloud Developer-- Remote --Having Urgent Interview

Alpha Silicon

US

Third Party

Roles and Responsibilities: The Genesys PureCloud Developer should: Configure and manage Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of network Develop scripts to automate the deployment of resource stacks and associated configurations Utilize native Genesys PureCloud services to meet the firm technology and resiliency requirements Drive Identity and access and configuration management, and monitoring strategy for Gen

Genesys Chatbot Developer remote role

Hirex

Remote

Contract

Genesys Chatbot Developer Long term Contract Video Hire A minimum of 3 to 5 years of development experience with self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Hands-on experience developing Bot Flows using Genesys Cloud CX Architect.A preference (or requirement) for Genesys Cloud CX certifications- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot

Genesys Cloud Developer

ACL Digital

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset

Genesys & Oracle Cloud developer

Cloudious

Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i

Genesys Administrator

Resourcesoft, Inc.

Chicago, Illinois, USA

Contract

Requirements 5 or more years working with Genesys Cloud CX, including IVR, voice, chat, and email configuration. Proficiency in Genesys Architect and Terraform/CX-as-Code for automated deployments. Experience in building and maintaining RESTful API integrations with secure authentication protocols (OAuth, SAML). Experience with version control systems like GitHub for managing code changes and deployments. Experience with AI-driven features such as voice-of-customer surveys, bots, and Knowledge C

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv

Senior Genesys Engineer

Judge Group, Inc.

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and

Genesys Routing and Design Architect

Hecta Data LLC DBA Vilwaa

Remote

Contract

Job Title : Genesys Routing and Design Architect Job Type: Contract Location: Remote Duration: :Long Term Start Date: Immediate About US At Vilwaa (, we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions , Digital Application Development, (IoT) - Internet of Things. We are seeking an experienced Genesys Routing and Design Architect-Remote with deep expertise in Multi-Cloud Landing Zone to lead and deliver end-to-end enterprise transforma

Rempte Position || Infrastructure Engineer (Genesys)

SanKar Inc

Remote

Contract

Position: - Infrastructure Engineer (Genesys)Location: - Bloomfield CT (3 days a week) or RemoteType: - Contract to Hire Job Description Job Responsibilities:Design, deploy, and maintain VoIP and traditional telephony systems (e.g., Cisco, Avaya).Manage and troubleshoot SIP trunks, call routing, and dial plans.Monitor and optimize voice network performance, ensuring minimal latency and packet loss.Configure and support IP phones, softphones, voicemail, and unified messaging systems.Integrate voi

Genesys Routing and Design Architect

Pull Skill Technologies

Remote

Contract, Third Party

Role: Genesys Routing and Design Architect Location: Remote Requirements 7 to 10 years of experience in Information Technology and Application Support.Experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys

Genesys Routing and Design

VISION INFOTECH INC.

Pennsylvania, USA

Contract, Third Party

Hi, Hope you're doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at Position Genesys Routing and Design Location 100% Remote Duration 6+ Months LinkedIN Client won't be able to sponsor any visa Requirements: 7 years of experience in Information Technology and Application Support. Experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advance

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai

Practice Leader - Genesys with Sales

Accuro Group

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj

Genesys Cloud Solutions Engineer

INSPYR Solutions

Remote or Plantation, Florida, USA

Contract

Title: Genesys Cloud Solutions Engineer Location: Remote Duration: 6+ month contact Compensation: 75-80 hr Work Requirements: , Holders or Authorized to Work in the USGenesys Cloud Solutions EngineerJob Description: Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers Ability to take a requirement document, work through any ambiguity and follow through to implementation Strong

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe

Genesys Senior Software Support Engineer - Remote Nationwide

UnitedHealth Group

Remote or Newark, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op