Genesys Engineer Jobs

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Genesys Cloud CX Developer

Laiba Technologies LLC

•

Austin, Texas, USA

Third Party, Contract

Job Title: Genesys Cloud CX Developer Location: Austin, TX / Denver, CO [ONSITE] Genesys Cloud CX Development| Visual Tools From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary. Integration & Backend Skills- Working with APIs to exchange information
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Posted 4 days ago | Updated 2 days ago

Genesys & Oracle Cloud developer

Cloudious

•

Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 31 days ago | Updated 10 hours ago

Genesys Development Lead

New York Technology Partners

•

Newark, New Jersey, USA

Contract, Third Party

Job Title: Lead Genesys Development Location: Newark NJ Position Type: Long Term Contract JOB DESCRIPTION Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers.Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-partyapplications (CRM, WFM, Databases, etc.).Mentor and Support Junior
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Posted 18 days ago

Genesys IVR Developer

Infojini

•

Newark, New Jersey, USA

Third Party, Contract

Job Title: Genesys IVR developer Location: Newark, NJ Hybrid Need Local Profile or Nearby States Type: Contract C2C/W2 Overall Experience: 11+ Years Requirements: - Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect
Easy Apply
Posted 4 days ago | Updated 5 hours ago

CRM Lead - Oracle CRM (Oracle Service Cloud) and Genesys Integration experience

Federal Soft Systems Inc.

•

San Jose, California, USA

Contract, Third Party

CRM Lead San Jose, CA Oracle CRM (Oracle Service Cloud) and Genesys Integration experience Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow). 3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels. Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX). Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, s
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Posted 3 days ago

Business Analyst with Genesys

CA-One Tech Cloud Inc.

•

Austin, Texas, USA

Contract

BA role with genesys tool exp
Easy Apply
Posted 10 days ago

Genesys Systems Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're partnering with a leading organization to find a Genesys Cloud CX Analyst to drive the strategic development and oversight of their Genesys Cloud CX platform. This is a pivotal role for a technologist who wants to significantly impact customer inte
Posted 8 days ago | Updated 2 hours ago

Genesys Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Contract

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of
Posted 8 days ago | Updated 2 hours ago

Genesys Cloud Developer - Charlotte, NC/Detroit, MI

Digital Technology Solutions

•

Charlotte, North Carolina, USA

Contract

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC or Detroit, MI Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams such as Middleware and Salesforce engineering. Re
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Posted 18 days ago | Updated 7 hours ago

Genesys Cloud Architecture

Yochana IT Solutions

•

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 2 days ago | Updated 5 hours ago

Genesys Routing and Design

VISION INFOTECH INC.

•

Pennsylvania, USA

Third Party, Contract

Hi, Hope you're doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at Position Genesys Routing and Design Location 100% Remote Duration 6+ Months LinkedIN Client won't be able to sponsor any visa Requirements: 7 years of experience in Information Technology and Application Support. Experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advance
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Posted 8 days ago | Updated 6 hours ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 28 days ago | Updated 9 days ago

IVR Chatbot Developer with Genesys and Cloud CX

HCL Global Systems

•

Newark, New Jersey, USA

Contract

Title: IVR Chatbot Developer (Genesys focus), Level 3, Location: Newark, NJ (Hybrid) Duration: 9-12-month engagement In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and effici
Easy Apply
Posted 21 days ago

Genesys Cloud IVR Developer (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

•

Plano, Texas, USA

Contract

Genesys Cloud IVR Developer Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12 months Implementing Client: Infosys JD: 5+ Years of experience in designing and developing on Genesys Cloud CX Components and Genesys Architect Call Flows5+ Years of experience in Genesys Cloud CX administration configuration and implementation.Should have developed Architect Call flow from scratch for Routing / Agent & Queue selection Logics, hand-on experience in Cloud API s / On-Prem API s integrat
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Posted 18 days ago

Genesys Cloud+ Java SME (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

•

Pennington, New Jersey, USA

Contract

Genesys Cloud+ Java SME Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12Month Implementing Client: Infosys JD: 10+ yrs exp on contact center Solutions on Prem and cloudConfigure and troubleshoot Genesys Software and hardware components.Genesys Cloud development & Integrations.Strong knowledge on Genesys framework, IVR Development, scripting, Routing, and reportingJava, Java Spring Boot, Hibernate, Spring (MVC), Restful Web servicesTroubleshooting Genesys issues, log analysis,
Easy Apply
Posted 18 days ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 46 days ago | Updated 10 hours ago

Oracle Service Cloud(with Genesys)

United Technology

•

US

Third Party, Contract

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat
Posted 16 days ago | Updated 16 hours ago

Practice Leader - Genesys with Sales

Accuro Group

•

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 60+ days ago | Updated 10 hours ago

Genesys Cloud Developer

ACL Digital

•

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
Posted 60+ days ago | Updated 5 hours ago

CRM Lead with Oracle Service Cloud and Genesys-Onsite

BURGEON IT SERVICES LLC

•

San Jose, California, USA

Contract

Role: CRM Lead with Oracle service Cloud and Genesys Location: San Jose, CA. Onsite Share the resumes with ajithatburgeonitsdotcom Type: Contract and Full Time Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business pro
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Posted 3 days ago | Updated 2 days ago