Genesys Engineer Jobs

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Genesys Engineer

Galaxy i Technologies, Inc.

•

Austin, Texas, USA

Contract

W2 CONTRACT ONLYW2 CONTRACT ONLY 100% Closure & Immediate Interview Surely Direct Client & Long-term project ALL VISA TYPES ARE ACCEPTABLE (Except EAD) Job Title: Genesys Engineer Location : Austin, TX & SCV, CA or Dallas, TX contract : w2 Contract Only JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and
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Posted 4 days ago | Updated 1 day ago

Genesys Engineer

Galaxy i Technologies, Inc.

•

Austin, Texas, USA

Full-time, Third Party, Contract

Genesys Engineer Austin, TX / Sunnyvale, CA / Dallas, TX JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools Expert Experience working with Cloud Technologies such as AWS and Azure Intermediate Tran
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Posted 9 days ago | Updated 1 day ago

Technology Engineer(Genesys)

Pyramid Consulting, Inc.

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Columbus, Ohio, USA

Contract

Immediate need for a talented Technology Engineer(Genesys). This is a 10+months contract opportunity with long-term potential and is located in Columbus OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-74595 Pay Range: $53 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key
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Posted 15 days ago

Genesys Engineer

Centraprise

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Austin, Texas, USA

Full-time

Job DescriptionHello, This is Shivam from Centraprise Global working as Talent Acquisition Lead. I came across your profile on our resume database and wanted to reach out regarding a Job opportunity. If interested please reply with your updated resume, contact details, and best time to discuss regarding the opportunity. Job Title: Genesys System Engineer Location: Austin, TX (onsite) Duration: Full Time Fulltime Role || GC-EAD, GC, US Citizens only || No Contract Job Description This is an engi
Posted 16 hours ago

Genesys Cloud Engineer

Brighton Health Plan Solutions

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Westbury, New York, USA

Full-time

Job DescriptionGenesys Cloud Engineer Brighton Health Plan Solutions Westbury, NY Hybrid Full Time About The Role Brighton Health Plan Solutions is seeking a talented and experienced Genesys Cloud Engineer to join our team. Our ideal candidate will be responsible for designing, implementing, and maintaining Genesys cloud solutions to meet the needs of our organization. As a Genesys Engineer, you will play a critical role in developing and maintaining Genesys solutions to support the operations
Posted 17 hours ago

Sr Cloud Solutions Engineer - Genesys

Humana Inc

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Remote

Full-time

Become a part of our caring community and help us put health first Seeking a motivated, dynamic and experienced Senior Genesys Support Engineer to join our operations team specializing in Genesys Cloud CX and integrated service support. In this role, you will be pivotal in supporting and optimizing our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications, VoIP, Contact Center S
Posted 11 days ago | Updated 7 hours ago

Genesys IVR Integration Engineer

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Onsite position in midtown New York City Description Our healthcare client is currently seeking a UC/Network Engineer to support both Network and IT Telecommunications Department. They are looking for a Network UC Engineers with a mixed background of Cisco UC and networking experience. This engineer will work on a team of 16 and partner with department managers and end users to understand business needs, gather requirements, and develop solutions to deliver the desired call center experience.
Posted 7 days ago | Updated 4 hours ago

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe
Posted 41 days ago | Updated 7 hours ago

Genesys Engineer - V

Judge Group, Inc.

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Bridgewater, New Jersey, USA

Full-time

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 4 hours ago

Lead Data & Reporting Engineer -Snowflake, Genesys & Power BI

Zealogics

•

Alpharetta, Georgia, USA

Contract, Third Party

Responsibilities will include: Collaborate with stakeholders to understand business processes and design solutions that optimize customer and agent experiences. Stay abreast of Genesys PureCloud and Power BI updates and features to leverage new capabilities in design. Design, implement, and ensure integration and interoperability between Genesys and Power BI systems or applications IVR, Salesforce Desktop, Call Recording, Workforce Management, and other channels (chat, email, etc.) Translate
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Posted 1 day ago | Updated 1 day ago

Engineer II - Voice - Genesys

Frost Bank

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San Antonio, Texas, USA

Full-time

Job Description It's about being only one call away. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality service excite you? If so, being an Engineer II - Voice with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment
Posted 35 days ago | Updated 7 hours ago

Genesys Developer-Engage

Purple Drive Technologies LLC

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Columbus, Ohio, USA

Third Party, Contract

Keywords- Voice Technology Engineer - Genesys Engage environment - Infrastructure / Patching and Maintaining Environment. The team is responsible for contact center technologies that is moving to Genesys Cloud. This includes Genesys Engage for IVR, Routing and Reporting, NICE/IEX workforce management, Cyara monitoring/testing, and Medallia queue-to-call-back technologies. Activities for all environments include patching, currency, certificate management and after-hours support and more. Skills
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Posted 4 days ago | Updated 3 days ago

Genesys Developer

Innova Solutions

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Plano, Texas, USA

Full-time

Job DescriptionInnova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong expe
Posted 15 hours ago

Genesys Developer

iPeople Infosystems LLC

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Plano, Texas, USA

Full-time

Skill: Genesys Developer10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experien
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Posted 2 days ago

Genesys Developer

Centraprise Corp

•

Plano, Texas, USA

Full-time

10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experience with troubleshooting
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Posted 8 days ago | Updated 2 days ago

Senior Genesys Developer

Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Senior Genesys Developer Position type: Hybrid Contract (3 Days Onsite and 2 Days Remote work in a week) Position: Senior Genesys Developer Location: Plano, TX 75024 Duration: 12-18 Months contract (LONG-TERM) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Thir
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Posted 18 days ago | Updated 15 days ago

Genesys Developer

Flexon Technologies Inc.

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Austin, Texas, USA

Contract, Third Party

Role: Genesys Developer Location: Austin, TX & Sunnyvale, CA (Onsite) Job Description: Looking for 1 Genesys Cloud CX routing development Engineer with the following skills. Worked on contact center Genesys development area for 3+ years with multi DC implementation.Worked on Cloud CX routing development in voice and digital areas for at least 2+ years.Ability to custom code in Java, understand and code Yaml.Good Analytical, troubleshooting and problem solving skills.Good communication skills and
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Posted 1 day ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 19 days ago

Genesys Developer

Caresoft

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New York, New York, USA

Third Party, Contract

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p
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Posted 17 days ago | Updated 17 hours ago

Genesys Developer

Buaut

•

Charlotte, North Carolina, USA

Contract

Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.
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Posted 11 days ago