Help Desk Analyst 1 Jobs

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Help Desk Support

IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 2 days ago

IT Specialist (Helpdesk / Contract to Hire)

Odesus

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San Jose, California, USA

Contract

Odesus is a premier IT consulting company specializing in project staff augmentation. For over 20 years, Odesus has been the go-to company providing top quality IT consultants. Our client in San Jose, CA is actively seeking an IT Specialist to join their team! The role is contract to hire and will also require 5 days a week, onsite in the office. Candidates must be local and be able to work on a W2 basis. Ideal candidates will be someone who has 5-7 years of experience in providing helpdesk leve
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Posted 19 days ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 40 days ago | Updated 6 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 5 hours ago

Help Desk Technical Support

Innova Solutions, Inc

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Newport News, Virginia, USA

Contract

A client of Innova Solutions is immediately hiring a Help Desk Technical Support Position Type: Full time Contract Location: Newport News, VA 23607 Duration: 6+ Months As a Help Desk Technical Support, you will: Responsible for: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.M
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Posted 6 days ago

Help Desk Technician (College Aide)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. We exist to provide answers in support of families, victims, and community during times of p
Posted 18 days ago | Updated 6 hours ago

IT Helpdesk Technician

Cloud Destinations LLC

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Houston, Texas, USA

Contract

Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required.Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers.Required skill / experience: Must have Helpdesk support / troubleshooting, ability to troubleshoot and resolve desktop, laptop, tablet, mobile devices, printers, monitors, and connectivity issues.Wil
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Posted 31 days ago

Help Desk Student Associate - Fall 2025

Virginia Jobs

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Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil
Posted 16 days ago | Updated 6 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

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Sierra Vista, Arizona, USA

Full-time

Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: - Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, netwo
Posted 9 days ago | Updated 2 hours ago

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

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Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire
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Posted 26 days ago

Help Desk Support Technician

NasTech Global, Inc.

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Buffalo, New York, USA

Contract

Job Title: Help Desk Support Technician Location: Buffalo, NY(Onsite) Job Type: Contract W2 Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Troubleshoot basic hardware and software issues, including password resets and application errors. Document incidents and resolutions in
Posted 6 days ago | Updated 3 days ago

Client Helpdesk Specialist

CherryRoad Technologies Inc.

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Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. R
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Posted 8 days ago | Updated 6 days ago

Help Desk

ALTA IT Services

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Pensacola, Florida, USA

Contract

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Location: Pensacola, FL The Service Desk is a fast-paced environment that opera
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Posted 55 days ago | Updated 28 days ago

MSP Level I Help Desk Technician

Fults & Associates, LLC

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Grapevine, Texas, USA

Full-time

Job Title: MSP Level I Help Desk Technician Salary Range: $40,000 - $60,000 Annually BOE with Bonus Structure Shift: This is a hybrid role requiring in-office work on Tuesdays and Thursdays. The work schedule follows a rotating pattern of either 6:00 AM - 3:00 PM or 6:00 AM - 2:30 PM, with shifts alternating every month. About Us: A growing IT managed services provider (MSP) with clients throughout the U.S., this team comes from diverse backgrounds across the technology services landscape and
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Posted 5 days ago | Updated moments ago

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

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Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for inci
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Posted 34 days ago | Updated 4 hours ago

IT helpdesk technician

CiraInfoTech

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San Mateo, California, USA

Contract, Third Party

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt
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Posted 13 days ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 6 days ago

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

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Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
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Posted 11 days ago | Updated 6 days ago

Help Desk Level 2 - D

ATR International, Inc.

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Green Oaks, Illinois, USA

Full-time

Job Description: Daily tasks/duties and department interactions: o Task widely vary from processing Jira Requests to meeting with ADC Managers to discuss Vendor OnBoarding Very wide variety of tasks The individual will be working very closely with the other AppOps team members/employees Description of work environment/department: o Remote workers Most communication is done via Slack and Teams with some email Many meetings with ADC employees/managers. Requirement: List 3-5 hard requirements fo
Posted 51 days ago | Updated 3 hours ago

3rd Shift Helpdesk Technician

TEKsystems c/o Allegis Group

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Madison, Wisconsin, USA

Full-time

Description We are seeking a dedicated Help Desk Technician for a 3rd shift role in Madison, WI.This position involves providing support to end users on a variety of technical issues. The technician will identify, research, and resolve technical problems, responding to telephone calls, emails, and personnel requests for technical support. Responsibilities include documenting, tracking, and monitoring problems to ensure timely resolution. The ideal candidate will have knowledge of commonly used c
Posted 5 days ago | Updated 3 hours ago