Help Desk Analyst 1 Jobs

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Help Desk Tier 1

QCI/Quandrant, Inc.

•

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push
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Posted 60+ days ago | Updated 5 days ago

Help Desk Analyst

Trigyn Technologies, Inc.

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Philadelphia, Pennsylvania, USA

Third Party, Contract

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;
Posted 60+ days ago | Updated 10 hours ago

Business Analyst - Help Desk Lead - Hybrid

VIVA USA INC

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Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Lead - Hybrid Mandatory skills: family court operations, software project, business process training, Team Foundation Server, TFS, MS Office, Visio, SharePoint, child support, customer service, user accounts, categories, automation rules, reports, Help Desk triages requests, Help Desk workload, Help Desk performance, help desk ticket analysis, PACSS, Palmetto Automated Child Support System, FCCMS, Family Court Case Management System, web-based portal, system
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Posted 4 days ago | Updated 4 days ago

Help Desk Technician - SWINGS - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Satisfaction, Technical Support, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDI
Posted 14 hours ago | Updated 1 hour ago

Help Desk/Call Center Technician

Information Resource Group, Inc.

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Montpelier, Vermont, USA

Contract, Third Party

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat
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Posted 3 days ago | Updated 1 hour ago

Field Implementation Specialist (Desktop/Helpdesk)

Harvey Nash Inc.

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Houston, Texas, USA

Contract

Job Title: Field Implementation Specialist (Desktop/Helpdesk) Location: Houston, TX (Hybrid) Duration: 7+ Months Contract Hybrid/Remote: Hybrid (Note: This position will also require onsite presence weekly & Must be able to work weekends/nights as needed) Responsibilities: Manage and support mobile device refresh/deployment of the CS agent MAP devices. Asset management, Apple IOS device administration, organizational skills. Basic/Technical Skills Required/Preferred: 3-5 years mobile device sup
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Posted 5 days ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 9 days ago | Updated 1 hour ago

Help Desk/ Desktop Support

Pyramid Consulting, Inc.

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Plano, Texas, USA

Contract

Immediate need for a talented Help Desk/ Desktop Support. This is a 08+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-66781 Pay Range: $10 - $15/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide application support thr
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Posted 2 days ago

Help Desk Specialist

Decisionpoint Corporation

•

US

Full-time

Overview DecisionPoint Corporation is seeking an experienced Help Desk Specialist to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This is a part-time fully remote position. Duties & Responsibilities Serve as the first point of contact for PAM help desk users. Troubleshoot hardware, software, and access issues. Escalate complex issues to Tier 2 or engineering support teams. Perform other duties as assigned to support team goals and project requireme
Posted 26 days ago | Updated 10 hours ago

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

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Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will pe
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Posted 30 days ago | Updated 8 hours ago

Onsite in Memphis Bilingual Help Desk

Highspring

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Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t
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Posted 11 days ago | Updated 6 hours ago

Desktop/ Help Desk Support

Global Enterprise Tech Resources, Inc

•

Fostoria, Ohio, USA

Full-time

Desktop/ Help Desk Support Fostoria, OH (4 days to Fostoria, OH AND 1 day to Novi, MI) Contract (Client will pay the expenses) Strong communication skills Be able to communicate appropriately Inform in timely manner critical issues Document proficiently the tickets attended Technical and analytical: Adept at providing computer support Skilled in systems troubleshooting, installations and maintenance Well versed in Windows environment (Windows 10 or others) Customer-service and help desk skil
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Posted 9 days ago

Helpdesk Support Engineer

Oloop Technology Solutions

•

Shelton, Connecticut, USA

Full-time, Contract

Job Title: Helpdesk Support Engineer Location: Corporate Drive, Shelton, CT, USA 06484 (Onsite) Duration : 3 Months CTH Job Description: The Desktop Engineer provides IT end-user platform systems support to Premise-managed health centers, corporate users, and regional offices. Responsibilities include troubleshooting and resolving advanced hardware and software break-fix issues, hardware and software installations, network connectivity issues, and assigned project work. The Desktop Engineer pa
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Posted 4 days ago | Updated 3 days ago

Helpdesk Technician -- L3

Dexian Signature Consultants

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Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as
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Posted 11 days ago | Updated 6 hours ago

Help Desk Manager

Beacon Hill

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Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t
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Posted 20 days ago | Updated 6 hours ago

Help Desk Engineer

Motion Recruitment Partners, LLC

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Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help
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Posted 13 days ago | Updated 9 hours ago

Help Desk

Dexian DISYS

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Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s
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Posted 16 days ago | Updated 6 hours ago

Helpdesk Technician - Denver, CO

Highspring

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Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate
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Posted 16 days ago | Updated 6 hours ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into
Posted 60+ days ago | Updated 1 hour ago

Help Desk Technician - Day Shift - TS/SCI

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help
Posted 60+ days ago | Updated 1 hour ago