Help Desk Analyst 1 Jobs

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Field Support (Helpdesk Technical Support)

Techgroup America Inc.

Farmington, Connecticut, USA

Third Party, Contract

Job Details Title: Field Support (Helpdesk Technical Support) Location: Farmington, CT Minimum Qualifications Job Description Experience: 3-5 Years . Location: Farmington, CT JD: The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support

Help Desk Support: Onsite in Madison, WI - MAX Rate is $18/hr on W2 without benefits

Information Resource Group, Inc.

Madison, Wisconsin, USA

Contract, Third Party

Title: Help Desk Support Duration: 12 Months (Possibility of extension) Location: Madison, WI (Onsite) MAX Rate is $18/hr on W2 without benefits Top Skills & Years of Experience: Customer Service (6 mo. experience) Basic IT Troubleshooting (6 mo. experience) Call center experience (6 mo. experience) Nice to have skills: Previous IT Support desk call center experience

W2 - Help Desk III (customer service data reporting contact for schools and districts, Trainer) - Remote in WI

Tanson Corp

Remote or Madison, Wisconsin, USA

Contract

Description: The client is looking for a Help Desk . Title/role: Customer Success Associate (Help Desk & Trainer) Will close to submissions on 7/11/25 at 4:00PM CST. Top Skills & Experience: 1-2 years experience in the following - Serve as a customer service data reporting contact for schools and districts in Wisconsin. - Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software. - Work with school districts to help them understand how to

Epic EMR Help Desk

Talent Groups

Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

Help Desk Support - Onsite

VIVA USA INC

Madison, Wisconsin, USA

Contract

Title: Help Desk Support - Onsite Mandatory skills: Help Desk, Customer Service, IT Help Desk, IT customer service, IT issues, IT Troubleshooting, IT Support desk call center, Call center, Calls, Email, Technical Support, IT concepts, IT practices, IT procedure Description: This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents,

Help Desk Manager / Project Manager

LaSalle Network

New York, New York, USA

Contract

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move. Help Desk Manager / Project Manager - Networks Responsib

NOC Operator/HelpDesk Support

CherryRoad Technologies Inc.

Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. R

Help Desk - AZ

Ledgent Technology

Phoenix, Arizona, USA

Full-time

Position: IT Support Specialist Department: Information Technology Reports To: IT Support Desk Supervisor Location: Gilbert, AZ (fully onsite, 5 days per week) Pay: $25 - $30/hour We are seeking a motivated IT Support Specialist to join our team in Gilbert, AZ. This role involves analytical, technical, and administrative tasks related to the planning, design, and installation of personal computer systems, workstations, and servers. The successful candidate will diagnose and resolve issues re

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care

Help desk Support/Software Support

Zenosys

Trenton, New Jersey, USA

Contract

Hello, Zenosys is looking for Help desk Support client Trenton, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title Help desk Support Location- Trenton, NJ (Hybrid) Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned in Drivers' license: Current Location: Willing to relocate to th

Help Desk

Johnson Technology Systems Inc (JTSI)

Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T

Helpdesk Support Engineer

Q1 Technologies, Inc.

Louisville, Kentucky, USA

Contract, Third Party

Role name - Helpdesk & Support Engineer Location - Louisville, KY 12+ Months Contract Role Description: Helpdesk & Support Competencies: Desktop Management - Infrastructure Services (IS) Thanks & Regards, Amit Kumar Sr Manager - Talent Acquisition Tel: Ext 5533 Email: Q1 Technologies, Inc.

CSV IT Help Desk Consultant

Voto Consulting LLC

Concord, North Carolina, USA

Contract, Third Party

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical

Help Desk II

Symphony Corporation

Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years

Help Desk Specialist I and II

City of West Des Moines

West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the

IT Support Lead Help Desk

Randstad Digital

Edison, New Jersey, USA

Contract

job summary: We are seeking a dedicated IT Support Lead / Systems Analyst to join our IT team in Central New Jersey. In this role, you will provide exceptional technical support to high-profile end users within a dynamic financial services environment while also taking on some system administration tasks (Cloud and onPrem). Your expertise will help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a passion for technology, le

EMR Help Desk (Epic MyChart)

Talent Groups

Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

Help Desk/Field Technicians

Oxford Global Resources

Shawnee, Oklahoma, USA

Contract

Skype to Teams and Cisco Migration Number of roles: 3 4 months Location: Shawnee, OK (with ability to travel to locations up to an hour away) Oxford s client needs 3 resources to assist with phone replacements as they migrate from Skype to Cisco phones. There are 4800 phones that need replaced. 48 locations (including 4 major hospitals and 35 clinics) and consultant will need to be onsite in Oklahoma to replace phones. Will be coordinating work with internal employee in the region. Replacing all

Associate Help Desk Support Technician

Sanford Health

Fargo, North Dakota, USA

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Varies (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable experience. Union

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des