Help Desk Analyst II Jobs

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Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

EHR Helpdesk Analyst 1st Shift

Expert Technology Services

North Carolina, USA

Full-time, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues re

Help Desk Analyst

Rivi Consulting Group

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

Help Desk Analyst - Richmond, VA

NovaLink Solutions

Richmond, Virginia, USA

Third Party, Contract

Job Title: Help Desk Analyst - Onsite Richmond, VA Duration: 12 Months Location: Richmond, Virginia - 23219 About the role: The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Organization to improve communications with the public and customer services. In addition will: Become familiar with Organization services. Answer questions from the public, business, government agencies and others. Identify the r

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

IT Helpdesk Engineer - Long Beach, CA Onsite

Infinite Computer Solutions (ICS)

Long Beach, California, USA

Full-time

Job Descriptions Below: Position Summary We are seeking a highly motivated and customer-oriented IT Helpdesk Engineer to join our IT support team. In this role, you will serve as the first point of contact for all technical issues, providing efficient and professional support to ensure smooth operations across hardware, software, and network systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving IT challenges

Helpdesk / Desktop Support

Attractivate LLC

Remote

Contract

Our client a major construction Company in the Houston area is seeking a temporay IT Manager for ongoing support. The best candidate will have 5-7 years experience supporting Field and Office based professionals. Experience: 5-7 years experience Helpdesk Level 1 - 3 Helpdesk / Desktop Support Responsibilities:Helpdesk / Desktop Support Ticketing Management Liaise with IT Vendors Security Camera Support Support of homegrown IT Reporting System

Senior Help Desk Support

Vaco by Highspring

Milwaukee, Wisconsin, USA

Full-time

Job Title: Senior Help Desk Support Location:Milwaukee WI Environment - Onsite Terms - Direct Hire Salary - $65,000 to $75,000 plus bonus, full benefits, PTO and company perks Overview: We are seeking a knowledgeable and customer-focused Senior Help Desk Supportto join our IT support team. In this role, you will be the primary escalation point for complex technical issues and play a key role in supporting and guiding end-users through our ongoing migration from on-premise Microsoft Exchange t

Business Analyst - Helpdesk support role Must be Local

Zenosys

Trenton, New Jersey, USA

Contract, Third Party

Hello, Zenosys is looking for Business Analyst - HelpDesk client Trenton, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title Business Analyst - HelpDesk Location- Trenton, NJ (Hybrid) Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned in Drivers' license: Current Location:

Help Desk Support Technician

TEKsystems c/o Allegis Group

Charlotte, North Carolina, USA

Full-time

Description Our client supports more than 140,000 students across 187 schools. Our client is proud of its diverse mix of students who represent 184 countries and speak 204 languages and dialects. In addition, the client offers an extensive range of magnet programs in 71 of its schools to nurture students' talents who have interests and abilities in specific areas. They are one of the largest employers in Mecklenburg County, with more than 18,000 teachers, support staff and administrators. Our cl

Help Desk & Trainer (Data)

Envision Technology Solutions

Remote or Madison, Wisconsin, USA

Third Party, Contract

Job Title:- Help Desk & Trainer (Data) Location:- Madison, WI Job Description:- Key Responsibilities: Customer Service Help Desk Responsibilities (60%): Respond to customer requests via CRM, email, and phone. Track and document tickets and support issues. Support schools/districts in WISEdata data submissions and review processes. Contact districts proactively if data support is needed. Monitor data quality, review reports before data snapshots. Help identify improvements to state reporting thr

IT support helpdesk Specialist / Technical Support Helpdesk Engineer

Zealogics

New York, New York, USA

Contract, Third Party

Qualifications and Responsibilities- Confidence in representing the whole of Technology to the firm s most senior managers (VIPs)- Maintain a continuous focus on technology and information security- Provide advice and suggestions for VIPs - professional and personal technologies- Ability to streamline support models and improve processes based on user feedback and continuous improvement methodologies- Identify areas where technology can enable and enhance the lives of senior management- Advanced

Help Desk Support

TEKsystems c/o Allegis Group

Richmond, Virginia, USA

Full-time

Job Title: Entry-Level IT Help Desk Technician Location: Richmond, VA Category: IT Support / Help Desk Work Arrangement: 100% Remote After Training Overview: We are seeking a motivated and tech-savvy individual to join a dynamic IT Help Desk team supporting a large-scale enterprise environment. This is an excellent opportunity for entry-level candidates or entry level candidates with a passion for technology and a desire to gain hands-on experience across a wide range of systems and tools. K

Help Desk Support: Onsite in Madison, WI - MAX Rate is $18/hr on W2 without benefits

Information Resource Group, Inc.

Madison, Wisconsin, USA

Contract, Third Party

Title: Help Desk Support Duration: 12 Months (Possibility of extension) Location: Madison, WI (Onsite) MAX Rate is $18/hr on W2 without benefits Top Skills & Years of Experience: Customer Service (6 mo. experience) Basic IT Troubleshooting (6 mo. experience) Call center experience (6 mo. experience) Nice to have skills: Previous IT Support desk call center experience

Helpdesk / Technical Support

CBTS

Indianapolis, Indiana, USA

Third Party, Contract

Role: Helpdesk / Technical Support Location: Indianapolis IN (Onsite with travel to multiple locations) Duration: 6 months contract Job summary: This project will entail a large-scale end user device inventory assessment across every hospital and clinic location, a Gap Analysis, and Wi-Fi assessment. Required skills: Helpdesk, Technical Support, Tagging end user devices such as laptops, monitors, computers, tablets, etc. Please send resume ASAP.

IT Helpdesk Supervisor

Mitsubishi Motors North America

Franklin, Tennessee, USA

Full-time

<>Join the Mitsubishi Motors North America (MMNA) Team! At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment. Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking

HelpDesk Support

CherryRoad Technologies Inc.

Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Helpdesk Spportto provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. Responsibilit

Help Desk Manager / Project Manager

LaSalle Network

New York, New York, USA

Contract

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move. Help Desk Manager / Project Manager - Networks Responsib