Help Desk Analyst II Jobs

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Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Our client is looking for a tech-savvy IT Support Specialist to provide remote and on-site support for approximately 175 clients. You'll handle a variety of technical issues, primarily over the phone, using the ConnectWise ticketing system. Key Responsibilities: Troubleshoot issues related to printers, network connectivity, Windows 10, and VPNs.Perform Active Directory tasks (password resets, account unlocks).Provide on-site support and client visits after training.Handle server, DHCP/DNS, and l

Database Analyst Associate - Helpdesk Tech - Secret Clearance - Wallops Island, VA

General Dynamics

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Database Analysis/Design Job Qualifications: Skills: Computer Servers, Databasing, Office Administration, Routing and Switching, System Requirements Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Database Analyst Associate - Helpdesk Tech - Secret Clearance Deliver ins

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

Help Desk Analyst

Robert Half

Lewis Center, Ohio, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Lewis Center, Ohio. In this long-term contract role, you will play a key part in supporting technical operations and ensuring smooth hardware and software functionality. This is an excellent opportunity to apply your knowledge of computer systems and provide exceptional customer support. Responsibilities: Prepare, image, and deploy computer hardware to meet organizational requirements. Assist with hardware refresh

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba

Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Attention! one of our top MSP clients is hiring a Helpdesk analyst! Description This person will be providing mostly phone support to roughly around 175 clients, Calls could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not s

Help Desk Analyst

Robert Half

Lewis Center, Ohio, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and ensure smooth hardware deployment and maintenance. Based in Lewis Center, Ohio, this long-term contract position offers an excellent opportunity to apply your skills in computer hardware and software troubleshooting. If you thrive in a dynamic environment and excel at resolving technical issues, we encourage you to apply. Responsibilities: Perform imaging and deployment of computer hardware

Help Desk Analyst I

Robert Half

St. Augustine, Florida, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment. Responsibilities: Deliver first-line technical support to users by troubleshooting and res

Help Desk Analyst I

Robert Half

Burlington, Vermont, USA

Contract

Description Responsibilities: Provide prompt and detail-oriented first-level technical support to on-site staff, addressing hardware, software, and network-related issues. Diagnose and resolve issues with desktops, laptops, printers, and applications to ensure uninterrupted workflow. Perform routine tasks such as password resets, device setups, and troubleshooting network connectivity. Manage and prioritize support tickets, escalating complex issues to higher-level teams when necessary. Occasion

Technician - Help Desk II

Blue Origin, LLC

Seattle, Washington, USA

Full-time

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we're deve

Help Desk Analyst

Robert Half

San Francisco, California, USA

Contract

Description Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skill

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H

Support Analyst/Help Desk Support (Workstation)

Pacific Consultancy Services

Indianapolis, Indiana, USA

Contract

Position: Support Analyst & Engineer/Help Desk Support Location: Indianapolis, IN (Onsite Day 1) Duration: 12+ months contract Key Responsibilities: Perform technical requirements analysis of workstation infrastructure designCoordinate with vendors regarding requirements, operating system requirements, additional hardware requirements and costsInstall and configure workstation hardware, software, and any additional hardware and softwareProvide qualified infrastructure platformsTrain end user(s)

Operations / IT Help Desk Support Analyst

Robert Half

San Diego, California, USA

Contract

Description We are looking for an experienced IT Help Desk Support Analyst to join our team on a contract basis in San Diego, California. In this role, you will provide critical technical assistance to ensure the seamless operation of healthcare applications and systems. Your expertise will play a vital role in resolving technical issues, supporting end-users, and maintaining compliance with healthcare standards. Responsibilities: Diagnose and address hardware, software, and network problems wi

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

Houston, Texas, USA

Contract, Third Party

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen

IT Help Desk Analyst

Innova Solutions, Inc

Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Help Desk Analyst in Richmond, VA (Onsite) - 765647

Super Technology Solutions, Inc.

Richmond, Virginia, USA

Contract

One of our premier clients is looking for a Help Desk Analyst in Richmond, VA for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address. Roles and Responsibilities: Identify the root cause of problems and implement solutions by gathering and analyzing available information. Track incoming calls and email requests for assistance. Perform other duties as assigned. REQUIRED SKILLS: Advanced comp