Help Desk Support Representative Jobs in Charlotte, NC

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Level I/II Help Desk Support

DMB Associates

•

Charlotte, North Carolina, USA

Full-time

Looking for a Level I/II Help Desk Support with at least 4-7 years of experience providing phone support on hardware and software issues for global users. Must be proficient with Active Directory, Windows 10, & Office 365. Support PC and MAC hardware, printers, and mobile devices. Strong working knowledge of networking, wireless, servers, telecomm and security concepts. Ideal individual will have a degree in Computer Science, Technical Certifications (MCSE, MCP, ITIL, A+) possess a "can do" atti
Easy Apply
Posted 60+ days ago | Updated 11 hours ago

Google Cloud Platform Support Representative

Bizoforce Inc

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Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification
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Posted 19 days ago | Updated 14 days ago

IT Support Technician

TEKsystems c/o Allegis Group

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Fort Mill, South Carolina, USA

Full-time

Description: Our client is seeking a IT Support Technician. As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :Wynne Rental-man, AS/400 system, Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES - Provides support to end users on a variety of issues. Identifies, researc
Posted 1 day ago | Updated 2 hours ago

IT Support Technician

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Description: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support. - Documents, tracks and monitors the problem to ensure a timely resolution- they use Service Now - Provide as 2nd level (Tier II) support to other helpdesk technicians. - Relies on experience and judgment to plan and accomplish goals. - Performs a variety of complicated tasks. - Self-motiva
Posted 3 days ago | Updated 2 hours ago

IT Support Technician

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Description: As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :AS/400 system, Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Responds to telephone ca
Posted 3 days ago | Updated 2 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 13 hours ago

CEE Decision Architect

Wells Fargo

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Charlotte, North Carolina, USA

Full-time

Wells Fargo is seeking a CEE Decision Architect (Lead Digital Product Manager) to join Consumer Lending team. Learn more about the career areas and lines of business at wellsfargojobs.com . In this role, you will: Be responsible for the implementation, development, and support of omni-channel decisioning solutions that meet our business's requirements.Create the decisioning architecture (Decision Logic/Strategy Logic) which integrates seamlessly with our complex technical stacks and provide tec
Posted 11 days ago | Updated 11 hours ago

Service Desk Analyst II

Flexential

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Charlotte, North Carolina, USA

Full-time

Job Description: The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job FunctionsField incoming interactions to the Service Desk via phone, email and self-service regarding hardware and software related requests and is
Posted 12 days ago | Updated 5 hours ago

Sr HR Functional Consultant

Spectrum

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Charlotte, North Carolina, USA

Full-time

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet , TV, mobile, and voice. Our team plays the integral
Posted 1 day ago | Updated 2 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 32 days ago | Updated 14 hours ago

Service Desk Analyst II

Dolphin Solutions Inc

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Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in
Easy Apply
Posted 1 day ago | Updated 8 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 4 days ago | Updated 1 day ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 19 days ago | Updated 11 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
Easy Apply
Posted 26 days ago | Updated 2 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 28 days ago | Updated 27 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 34 days ago | Updated 1 hour ago

Systems Operations Manager/Production Support Manager

Acruex Inc.

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Charlotte, North Carolina, USA

Third Party, Contract

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior
Easy Apply
Posted 60+ days ago | Updated 13 hours ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 60+ days ago | Updated 1 day ago

IT Support Technician

Amentum

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Remote or San Francisco, California, USA

Full-time

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for future roles in New York, NY; Williston, VT; and San Francisco, CA. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including pa
Posted 6 days ago | Updated 2 hours ago

Desktop Support Specialist

Spectrum

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Remote or Montgomery, Alabama, USA

Full-time

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect
Posted 35 days ago | Updated 2 hours ago