Help Desk Support Jobs

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Help Desk Specialist I and II

City of West Des Moines

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West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the
Posted 31 days ago

Help Desk Engineer

SAIC

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Princeton, New Jersey, USA

Full-time

Job ID: 2507291 Location: PRINCETON, NJ, US Date Posted: 2025-07-10 Category: Customer Support Subcategory: Call Center Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, NJ. The candidate will help manage the operation of the supe
Posted 2 days ago | Updated 11 hours ago

Technical Support Analyst

TEKsystems c/o Allegis Group

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Rocklin, California, USA

Full-time

Description This job contributes to success by acting as a first point of contact within the Enterprise Help Desk (EHD) for information systems user problems. Responds to routine hardware/software problems and/or questions related to Point of Sale (POS) and End-User Support (EUS), including field LAN/WAN (local area network/wide area network) offices and distribution centers nationally. Models and acts in accordance with Williams-Sonoma Inc's guiding principles. ESSENTIAL FUNCTIONS: Assists in
Posted 22 hours ago | Updated 10 hours ago

OSS Help Desk Phone Analyst

Pyramid Consulting, Inc

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Richmond, Virginia, USA

Full-time

Job DescriptionImmediate need for a talented OSS Help Desk Phone Analyst. This is a 12+ months contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-75123 Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Help Desk P
Posted 15 days ago | Updated 11 hours ago

IT Help Desk Analyst

Robert Half

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Dallas, Texas, USA

Contract

Description We are looking for an experienced IT Help Desk Analyst to join our team in Dallas, Tx. This long-term contract position offers an exciting opportunity to provide technical support and resolve IT-related challenges across multiple platforms and technologies. The ideal candidate will excel in troubleshooting and delivering exceptional customer service while ensuring efficient operations. Responsibilities: Provide technical support for hardware, software, and network issues across dive
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Posted 3 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

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Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne
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Posted 10 days ago | Updated 10 hours ago

Tier I Help Desk

Maximus, Inc.

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San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 2 days ago | Updated 9 hours ago

Service Desk Technician Senior

CSZNet, Inc

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Washington, District of Columbia, USA

Third Party, Contract

Service Desk Technician Senior Location : Washington, DC(Hybrid position) Duration : 12 Months Contract Interview Types: Webcam Only Job Description The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Resp
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Posted 6 days ago

Help Desk Analyst

Robert Half

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Surprise, Arizona, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Chandler, Arizona. This long-term contract position offers an opportunity to provide technical support and troubleshooting expertise across various platforms and devices. The ideal candidate will possess a strong background in IT systems and demonstrate excellent problem-solving skills to assist users effectively. Responsibilities: Provide first-level technical support for end users, resolving issues related to hardw
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Posted 22 hours ago | Updated 10 hours ago

Help Desk III

Kforce Technology Staffing

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Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 12 days ago | Updated 19 hours ago

Tier I Help Desk

Maximus, Inc.

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San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 9 days ago | Updated 9 hours ago

IT Infrastructure Tech

TSG - The Sheridan Group

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Hanover, New Hampshire, USA

Full-time

IT Infrastructure Tech I Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more. A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do. Job Summary: The IT Infrastructure Tech 1 will provide technical support for Sheridan
Posted 9 days ago | Updated 1 hour ago

IT Infrastructure Tech

TSG - The Sheridan Group

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Hanover, New Hampshire, USA

Full-time

IT Infrastructure Tech I Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more. A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do. Job Summary: The IT Infrastructure Tech 1 will provide technical support for Sheridan N
Posted 9 days ago | Updated 9 hours ago

Help Desk Analyst I

Robert Half

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Burlington, Vermont, USA

Contract

Description Responsibilities: Provide prompt and detail-oriented first-level technical support to on-site staff, addressing hardware, software, and network-related issues. Diagnose and resolve issues with desktops, laptops, printers, and applications to ensure uninterrupted workflow. Perform routine tasks such as password resets, device setups, and troubleshooting network connectivity. Manage and prioritize support tickets, escalating complex issues to higher-level teams when necessary. Occasion
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Posted 24 days ago | Updated 10 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

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Hampton, Virginia, USA

Full-time

Description 4 roles open, Monday through Friday, 8:00 a.m. to 5:00 p.m. During the academic year (August through May), we also have a night shift. on-call evening and weekends. The IT Helpdesk Technician provides front-line support to faculty, staff, and students by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service, particularly in a cul
Posted 11 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

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Lebanon, Tennessee, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our client's team in Lebanon, Tennessee! In this long-term contract role, you will provide Tier II technical support to end-users, focusing on resolving complex issues and ensuring seamless device functionality. This position offers an excellent opportunity to showcase your problem-solving skills while supporting a dynamic environment. Responsibilities: Provide Tier II technical support to end-users, troubleshooting and resolv
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Posted 4 days ago | Updated 10 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 22 days ago | Updated 21 hours ago

Help Desk Analyst

Integrated Technology Strategies, Inc.

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Conyers, Georgia, USA

Full-time

Role is Help Desk AnalystPosition is HybridInterview type is Either Web Cam or In PersonStart Date: 07/14/2025 & End Date: 06/30/2026Worksite Address: 2206 East View Parkway Conyers, GA (Local Only) Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Full Description:LOCAL CANDIDATES *MUST be Bilingual, SpanishDo NOT submit candidate previously submitted to #762935MUST have Call C
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Posted 4 days ago

Helpdesk Technician

IO Associates

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San Diego, California, USA

Full-time

Job Title: Helpdesk Technician - Onsite (San Diego, CA) Location: San Diego, CA About the Role: We're currently seeking a detail-oriented and customer-focused Helpdesk Technician to join our client's IT support team in San Diego. This is an onsite role, ideal for someone who thrives in a hands-on technical environment and enjoys solving hardware and operating system issues with a proactive mindset. As a Helpdesk Technician, you'll serve as the first point of contact for users experiencing tech
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Posted 2 days ago | Updated 2 hours ago

IT Help Desk Analyst

Innova Solutions, Inc

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Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with
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Posted 60+ days ago | Updated 17 days ago