Help Desk Support Jobs

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Helpdesk Analyst

Digitek Software, Inc.

Harrisburg, Pennsylvania, USA

Contract, Third Party

One of our Client is looking for the position Help Desk based on following skills: Remote Position OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during

Tier 3 Helpdesk Engineer / Miami, FL / On-Site

Motion Recruitment Partners, LLC

Miami, Florida, USA

Full-time

A growing SaaS shop in the waste management industry is looking for a Tier 3 Support/Systems Engineer to join their team full-time and in the office 3-4 days per week. They are located right inside the Miami International Airport! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular software platform for monitoring data analytics of waste management and janitorial services for major sport arenas, airports, and large corporate building

Help Desk/Call Center Technician

Information Resource Group, Inc.

Montpelier, Vermont, USA

Third Party, Contract

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat

Service Desk Lead

Kforce Technology Staffing

Cincinnati, Ohio, USA

Contract

RESPONSIBILITIES: Kforce has a client in Cincinnati, OH that is seeking a Service Desk Lead responsible for providing a single point of contact for all IT related user inquiries and issues. Responsibilities: * In-person coverage of our Support Bar and/or Service Desk; Coordinate coverage scheduling to ensure and prioritize customer service * Assisting customers in moving their IT equipment * Resolving problems and change consumables for multi-function printers * Providing initial IT setup assis

Help Desk Manager

Beacon Hill

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

Technical Support Analyst

TEKsystems c/o Allegis Group

Franklin, Wisconsin, USA

Full-time

Exciting Career Opportunity at a Fortune 100 Company! Job Title: Technical Support Analyst Why Join Us? This is a fantastic opportunity to join a Fortune 100 company renowned for its commitment to innovation and excellence. We are passionate about fostering career growth and providing ample opportunities for professional development. We are excited to welcome individuals who are eager to make a significant impact and grow their careers with us. Important Information: Location: This posting

Help Desk Analyst I

Robert Half

Libertyville, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to join our team in Libertyville, Illinois. In this role, you will provide first-level technical support to end users, ensuring quick resolution of IT issues and maintaining a high level of customer satisfaction. This is a long-term contract position offering an excellent opportunity for growth and development in a collaborative environment. Responsibilities: Provide first-line technical support to end users, addressing hardware, so

Help Desk Manager

Robert Half

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing daily operations, ensuring high-quality service delivery, and fostering a customer-focused environment. The ideal candidate will bring strong technical expertise and proven leadership skills to manage and enhance help desk operations. Responsibilities: Oversee the daily operations of the help desk, ensuring timely and effective resolution of techn

Help Desk Analyst

Robert Half

Las Vegas, Nevada, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Las Vegas, Nevada. In this role, you will provide technical support for end users and manage Salesforce administration to ensure both IT systems and the Salesforce platform operate efficiently. This position is crucial for maintaining system performance, resolving issues, and enabling business growth through effective technology solutions. Responsibilities: Provide first-line technical support for

Help Desk Analyst I

Robert Half

Chelsea, Massachusetts, USA

Contract

Description We are looking for a motivated and customer-focused Help Desk Analyst I to join our team in Chelsea, Massachusetts. This is a long-term contract position offering an excellent opportunity to grow your skills in IT support and telephony. You will play a key role in assisting with help desk operations, telephony systems, and IT asset management, all while gaining hands-on experience in a collaborative and supportive environment. Responsibilities: Provide first-level technical support

Help Desk Engineer

Motion Recruitment Partners, LLC

Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help

Help Desk Analyst I

Robert Half

Agawam, Massachusetts, USA

Full-time

Description We are looking for a Help Desk Analyst I based in Agawam, Massachusetts. This role is pivotal to our IT operations, providing essential support related to computer systems, both hardware and software, for multiple business units. You will be the first point of contact for technical support, ensuring smooth and efficient resolution of issues. Responsibilities: Provide technical assistance for queries and issues related to the computer systems, software, and hardware Efficiently troub

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac

Help Desk Analyst

Robert Half

Princeton, New Jersey, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our Information Technology team in Princeton, New Jersey. In this role, you will be the first point of contact for resolving technical issues, ensuring smooth operations across office and retail locations. The ideal candidate brings a proactive approach to troubleshooting, excellent communication skills, and a passion for delivering top-notch technical support. Responsibilities: Manage user accounts, permissions, and group pol

Help Desk Analyst/ Trainer

Soni Resources Group

New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve

Help Desk Specialist I

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

HELP DESK TECHNICIAN

Judge Group, Inc.

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al

Help Desk Analyst

Randstad Digital

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: Randstad Digital is actively seeking candidates for an onsite Help Desk role in Mechanicsburg, PA. This will be a first shift role - Monday through Friday 9am to 5:30pm. For immediate consideration send resume to location: Mechanicsburg, Pennsylvania job type: Contract salary: $17 - 18 per hour work hours: 9am to 5pm education: High School responsibilities: Job Duties - The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and e

Service Desk Director

TEKsystems c/o Allegis Group

Kansas City, Missouri, USA

Full-time

Description Collaborating with other IT teams to ensure seamless service delivery. Providing regular reports to senior management on service desk performance. Help to manage overall prioritizations between production incidents/problems, release management, upgrades, and new application implementation. a point of escalation for customer incidents; ensuring the appropriate resources are engaged for timely action and proper traction. Lead and triage incidents and service requests assigned to team q

Help Desk Analyst III

Robert Half

Atlanta, Georgia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations. Responsibilities: Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently. Manage service desk tasks,