Help Desk Support Jobs

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Help Desk Analyst

BuddoBot

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi

Service Desk Director

TEKsystems c/o Allegis Group

Kansas City, Missouri, USA

Full-time

Description Collaborating with other IT teams to ensure seamless service delivery. Providing regular reports to senior management on service desk performance. Help to manage overall prioritizations between production incidents/problems, release management, upgrades, and new application implementation. a point of escalation for customer incidents; ensuring the appropriate resources are engaged for timely action and proper traction. Lead and triage incidents and service requests assigned to team q

IT User Support Specialist

HigherEchelon

Huntsville, Alabama, USA

Full-time

IT User Support Specialist Location: Huntsville, Alabama Description: Seeking a highly motivated IT User Support Specialist to join our team in Huntsville, Alabama. Job Responsibilities: Administrative Support: Set up accounts for new users. Maintain the asset inventory. Ship equipment to remote employees. Perform IT New Hire Orientation if the IT Manager is unavailable Helpdesk Support: Provide technical support across the company (this may be in person or over the phone). Respond in a ti

Helpdesk Analyst

Beacon Hill

Columbus, Ohio, USA

Contract

2nd SHIFT Required Skills: 2+ years' experience working in a technical support or customer service related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Des

Help Desk Analyst

Robert Half

Madison, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Madison, Wisconsin. This is a Contract-to-permanent position, offering an excellent opportunity to grow within a fast-paced, high-tech engineering environment. In this role, you will provide exceptional customer support, troubleshoot technical issues, and ensure system efficiency through effective problem resolution. Responsibilities: Provide first-level technical support for hardware, software, and network-related

Help Desk Analyst I

Robert Half

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal candidate will excel in troubleshooting and resolving hardware, software, and network issues while ensuring seamless user experiences. This role is perfect for someone who thrives in a fast-paced IT environment and enjoys working collaboratively to address technical challenges. Responsibilities: Provide first-level technical support for hardwar

CW - Help Desk Specialist

Robert Half

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a proactive individual with strong problem-solving skills and a passion for delivering excellent technical support. The ideal candidate will assist in diagnosing and resolving hardware and software issues, while maintaining high standards of professionalism and communication. Responsibilities: Diagnose and troubleshoot technical issues relat

Help Desk Analyst

Robert Half

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura

Desktop Support Technician

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description We are seeking a skilled and customer-focused Windows 11 Desktop Support Technician to join our IT support team. In this role, you will be responsible for providing technical assistance and support for Windows 11 desktops, laptops, and related hardware/software systems. You will troubleshoot issues, install and configure systems, and ensure optimal performance for end-users across the organization. Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Wind

Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Description Locations: 1 Positions will sit at the Austin, TX site location TEKsystems Candidates placed on this team: For reference you can mirror the below candidates that are currents and those that have gone direct as FTEs that we have placed on this team in the past to see the level of experience that we are looking for: Armando Castro, Katherine Cressler, Sidhant Sharad, Jurcemeo Triplett, Vincent Garcia, Thomas Gallagher, Kevin Lopez, and Valeria Rea, Trevor Saye, DaMarcus Stubbs, Jose Da

Onsite in Memphis Bilingual Help Desk

Highspring

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t

Help Desk Analyst I

Robert Half

Long Beach, California, USA

Contract

Description We are looking for a Help Desk Analyst I to join our team in Long Beach, California. In this role, you will provide technical support to end-users, troubleshoot hardware and software issues, and assist with system configurations and deployments. This is a long-term contract position, offering an excellent opportunity to contribute to the healthcare industry. Responsibilities: Provide first-level technical support for hardware, software, and network issues. Diagnose and resolve probl

Help Desk Analyst @ Conyers, GA 30013

MRoads

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,

Help Desk Analyst II

Robert Half

Norcross, Georgia, USA

Full-time

Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service. Responsibilities: Monitor customer systems and environments using remote

Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

Description: TEKsystems is looking for a dedicated Service Desk Analyst to join their client's Appleton based team. As a Level 1 Service Desk Analyst, you will learn and support a variety of general IT issues and applications, including Salesforce, Office 365, and SharePoint. In this role, you will handle incoming phone calls, check on open tickets, and manage emails. On average, you can expect to take between 17-35 calls a day. Job Duties: Handle and analyze incoming requests related to PC hard

IT Help Desk Manager

Freeman Health System

Joplin, Missouri, USA

Full-time

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full Time (40 hours per week) What You'll Do The IT Help Desk Manager oversees the phone support team, ensuring high-quality, customer-focused service for Freeman Health System. They lead and motivate the team to provide excellent technical and non-technical support, plan and schedule help desk activities, and ensure quick issue resolution. The IT Help Desk M

Lead Help Desk Analyst

Robert Half

New York, USA

Full-time

Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. This role requires a technically proficient individual who can mentor team members, resolve complex technical issues, and ensure efficient operation of desktop support services. The position also involves managing help desk-related projects and providing top-notch technical assistance to users across various locations. Responsibilities: Guide

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Job Posting: Helpdesk Engineer Are you passionate about providing exceptional IT support and solving complex technical challenges? Join our dynamic team as a Helpdesk Engineer! This is a fantastic opportunity to work on a 3-year project based in Andover, MA. Key Responsibilities Handle end-user support for both Mac and Windows environments through calls, emails, and walk-ups.Provide software break/fix support and hardware support, including new image builds.Act as the incident manager and update

IT Support Engineer

Alleare Consulting

Wooster, Ohio, USA

Full-time

IT Support Engineer Fulltime Wooster, Ohio On-site IMMEDIATE NEW JOB OPENING FOR an IT Support Engineer to join our client s team and work on-site at their Wooster, Ohio office. This role will work the shift 9AM-6PM. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally. Candidate should also be willing to travel occasiona

Systems Administrator

Robert Half

Los Angeles, California, USA

Full-time

Description For immediate consideration, please message Ali Ferber *Scott* on LinkedIn with your updated resume Functional Role: IT Generalist (helpdesk, systems, network administration) Salary: $80,000-110,000 Technical Skills: IT Help Desk, Systems, O365, Intune, VMware, Fortigate Onsite in Encino, CA We are looking for a versatile and motivated Systems Administrator to join our client's dynamic team in Encino, California. In this role, you will play a critical part in maintaining IT syst