Help desk Jobs in Atlanta, GA

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HelpDesk Analyst 2

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie

Help Desk Support

Innova Solutions, Inc

Atlanta, Georgia, USA

Contract

Innova Solutions has a client that is immediately hiring for a Help Desk Support Position Type: Full-time Contract Duration: 9+ Months Location: Atlanta, GA (Onsite) Please apply Local to Atlanta, GA candidate. As a Help Desk Support, you will: Have Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systemsHave Proficiency with imaging laptop comp

Bilingual Helpdesk Support (Spanish)

Indus River Technologies Inc.

Conyers, Georgia, USA

Contract

Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call Center exp* Job Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center

Georgia Locals Only -- Help Desk Support Specialist Hybrid Atlanta, GA

Paramount Software Solutions, Inc

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Help Desk Support Specialist 1 (765622) Job Id: 765622 Job Title: Help Desk Support Specialist Location: Hybrid - 2 MLK Jr Drive Atlanta, GA Duration: 12 Months Description: Serves as the primary escalation point for incoming queries and technical issues. Manages and/or assigns projects and tasks toother team members as appropriate Advises, collaborates and assists business units with system enhancements and modifications Provides technical assistance and support for incoming queries and tec

Help Desk

Robert Half

Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni

Helpdesk System Analyst (766545)

Charter Global, Inc.

Atlanta, Georgia, USA

Contract

JOB DESCRIPTION: Job Title: Helpdesk System Analyst Location: Atlanta, GA(Onsite) Duration: Long Term Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills,

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and

Help Desk Analyst

Masterapp Labs

Conyers, Georgia, USA

Contract

Job Title: Bilingual (Spanish) Helpdesk Support Analyst Location: Onsite Conyers, GA (Onsite) Interview Type: Onsite Important Requirements: Local Candidates Only Must be Bilingual Spanish Must have Call Center experience Do NOT submit candidates previously submitted to requisition #763341 Job Description: Provide first-level technical assistance on hardware, software, and connectivity issues. Troubleshoot and escalate tickets that exceed Tier 1 capabilities. Open tickets with internal and e

IT Help Desk Analyst

Innova Solutions, Inc

Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with

Help Desk (Must have Spanish)

American Technology Consulting LLC

Atlanta, Georgia, USA

Contract

Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Minimum Qualifications: High School diploma or GED Six month

Help Desk Support Specialist

Caresoft

Atlanta, Georgia, USA

Contract

Title: Help Desk Support Specialist Location: Atlanta, GA. 30334(Onsite) Durartion: Long Term Skills: .Minimum years of IT technical support Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems,etc. Technical expertise should include Windows 10,MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterpriseanti-virus solutions, Helpdesk t

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

Help Desk Analyst

Vector Consulting, Inc

Conyers, Georgia, USA

Contract

Our government client is looking for an experienced Help Desk Analyst on an onsite 12+ months renewable contractopportunityin Conyers, GA. Position: Help Desk Analyst | W2 RATE; 20/hr | Beginner | 9 open slots | Spanish is a must Job Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshoot

Help Desk Analyst

PeopleNTech

Conyers, Georgia, USA

Contract, Third Party

Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides

Help Desk Support Analyst

Techtriad Team - T3

Remote

Contract

Help Desk Support Analyst Hartford, CT 3-6 Months For a qualified Help Desk Support role, candidates typically need a combination of technical skills, soft skills, and educational background. Here are the key requirements: Technical Skills: Basic understanding of computer hardware components (RAM, hard drives, processors, peripherals)Familiarity with common operating systems (Windows, macOS, basic Linux knowledge)Knowledge of standard software applications (Microsoft Office Suite, email clients

Epic EMR Help Desk

Talent Groups

Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

EMR Help Desk (Epic MyChart)

Talent Groups

Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a