Helpdesk Analyst Jobs in Illinois

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Help Desk Analyst III

Robert Half

Sparta, Illinois, USA

Full-time

Description Job Title: IT Support Specialist Overview: We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in providing help desk support, system administration tasks, possess basic networking knowledge, and proficiency in utilizing Windows operating systems and Active Directory. Responsibilities: 1. Help Desk Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoo

Help Desk Analyst

Network Data Systems

Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Help Desk Specialist

Arena Technical Resources

Scott Air Force Base, Illinois, USA

Contract

Job Title: Help Desk Specialist Location: Scott Air Force Base, St. Louis, MO The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). Our client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. This team provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, confere

Helpdesk Level 1

Microtek Staffing Services

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu

Desktop Support Technician

Marathon TS Inc

Scott Air Force Base, Illinois, USA

Contract

Marathon TS is looking for a Technical Support Specialist that has the skills and abilities to manage Microsoft Active Directory and will implement GPOs to support the execution of STIG settings on file and print services. Duties & Responsibilities: Provides customer support with scripting technologies and uses VB and/or Powershell to automate common functionsResponsible for producing the Standard Operating Procedures (SOPs) used for production deploymentGathers requirements and helps architect

Entry level Desktop support

Sunrise Systems, Inc.

Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s

Circuit Board Electronic Help Desk

Manpower

Harmon, Illinois, USA

Full-time

Electronics Tech/Customer Support 1st shift 8am-5pm Temp to hire $17-$19 Depending on experience Our client is seeking a Circuit board troubleshooter tech to assist clients through incoming calls.. As an Electronic Tech, you will be part of the team helping clients over the phone to trouble shoot equipment.. The ideal candidate will have good customer service and electronic circuit board experience which will align successfully in the organization. Must be dependable and a team player. Please h

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised

Desktop Support Technician

Hired by Matrix, Inc.

Chicago, Illinois, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre

Configuration Technician

TEKsystems c/o Allegis Group

Vernon Hills, Illinois, USA

Full-time

Description: We have a job opening for the position of Configuration Technician. The Configuration Technician will be responsible for configuring hardware and software on a large number of computers, printers, and other products. The job duties will include unboxing units, configuring them, and reboxing them for shipment. Key Responsibilities: - Configuring customer systems as per their specifications. - Testing systems to ensure 100% quality. - Meeting monthly productivity goals. - Troubleshoo

Managed Service Help Desk Technician - M

Next Step Systems

Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Systems Analyst

Robert Half

Rock Island, Illinois, USA

Full-time

Description MUST BE AUTHORIZED TO WORK IN USA Robert Half is partnering with a Quad Cities based client in their search for a Systems Analyst. The successful candidate will maintain and create tools the Software Development team while engaging in the daily operational activities of the IT Department. For additional details on the position, contact us at or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn. Responsibilities include

Managed Service Support Engineer - M

Next Step Systems

Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera

Configurations Tech Level I

Apex Systems

Vernon Hills, Illinois, USA

Full-time

Job#: 2023454 Job Description: Overview Apex Systems is looking for multiple Level 1 Technicians to install and configure hardware/software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment. *For immediate consideration, please send resume to Kyle Duffy () with the subject "Level 1 Technician"* Key Responsibilities -Configure customers' systems to their requi

IT Helpdesk Support

SANS

Chicago, Illinois, USA

Full-time

TECH MATCH Title Desktop Support / Help Desk Chicago Local candidates only. No H1Bs Onsite with one day a week hybrid. Looking for a sophisticated Desktop Support / Help Desk person who has worked with and dealt with the temperament and urgency of Investment Banking people . Portfolio Managers. This role is to be the right hand guy of the person doing it now as the group is expanding. The company has a start up attitude where everything has to be done now. You will be on call, including weeken

Desktop Support Technician

TEKsystems c/o Allegis Group

Wyoming, Illinois, USA

Full-time

Description: The analyst is responsible for supporting MFG users and field users (vendors). Make contact with the first level to understand the calls. Accountable for handling second-level calls. Focal point for troubleshooting/understanding more complex problems that require analysis. Assist and learn in infrastructure activities (networks/servers). Responsible for user integration/training. Skills: Windows 10, windows os, Troubleshooting, Customer service, Active directory, Imaging, microsoft

Director of Service Delivery

Motion Recruitment Partners, LLC

Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll

Desktop Support Analyst

Robert Half

Oak Brook, Illinois, USA

Contract

Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This is a 6-month contract-to-hire position, providing a fantastic opportunity for the right candidate to demonstrate their skills and transition into a permanent position. Ideal candidates will have a minimum of 3 years of IT support experience, have a background in Windows and Office 365 platforms, and possess expertise in troubleshooting and res

PC Technician

TEKsystems c/o Allegis Group

Rock Island, Illinois, USA

Full-time

Description: ** THIS POSITION IS ON-SITE IN ON-SITE AT ROCK ISLAND ARSENAL** Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.