Helpdesk Analyst Jobs in Illinois

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Help Desk Analyst I

Robert Half

Glenview, Illinois, USA

Contract

Description We are providing a short term, contract employment opportunity for a Help Desk Analyst I with our client located in GLENVIEW, Illinois! The selected candidate will be part of a team managing a backlog of help desk tickets due to an ongoing EMR consolidation/migration. Responsibilities: Act as the first point of contact for end users, providing effective phone support.Manage the ticket backlog, which includes a variety of IT-related issues.Clear, concise communication with team member

Help Desk Analyst I

Robert Half

Mount Prospect, Illinois, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst I in the Scientific Instrument Manufacturing industry, based in MOUNT PROSPECT, Illinois, 60056-6041, United States. This role involves working in a team environment, supporting 150 employees, and weekly travel to their Lake Villa, IL office location. Responsibilities: Triage of help desk tickets, ensuring quick and effective resolution of issues. Participate in the onboarding process, setting up

IT Help Desk Analyst

(ISS) Information Systems Staffing

Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionService Desk Analyst (Remote) Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory. (Currently working remotely from home) Duties entail: Receive incoming calls from end-users requesting supportOpening,

Help Desk Analyst

TEKsystems

Remote or Burlington, New Jersey, USA

Full-time

Job DescriptionJob DescriptionDuration 1 Month(s) Project Fully REMOTE BUT candidates must sit in NJ , PA , or DE. Additional Skills & Qualifications - This position is 100% remote , but Director wants candidates to sit in NJ , PA , or DE. - The candidate will be using their own device (need Windows 10) or if they don\'t have a device we will provide - 7am to 7pm will be coverage for soft go live and go live. Shifts will be 7am to 3:30pm or 10:30am to 7pm. Description is merging/acquiring 100+ p

Help Desk Analyst

TEKsystems

Remote or Wilmington, Delaware, USA

Full-time

Job DescriptionJob DescriptionDuration 1 Month(s) Project Fully REMOTE BUT candidates must sit in NJ , PA , or DE. Additional Skills & Qualifications - This position is 100% remote , but Director wants candidates to sit in NJ , PA , or DE. - The candidate will be using their own device (need Windows 10) or if they don\'t have a device we will provide - 7am to 7pm will be coverage for soft go live and go live. Shifts will be 7am to 3:30pm or 10:30am to 7pm. Description is merging/acquiring 100+ p

Help Desk Analyst I

Robert Half

Mount Prospect, Illinois, USA

Full-time

Job DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Help Desk Analyst I in the Scientific Instrument Manufacturing industry, based in MOUNT PROSPECT, Illinois, 60056-6041, United States. This role involves working in a team environment, supporting 150 employees, and weekly travel to their Lake Villa, IL office location. Responsibilities: Triage of help desk tickets, ensuring quick and effective resolution of issues. Participate in the onboarding pro

Helpdesk Analyst

Pierce Technology Corp

Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionDemonstrates the ability to handle multiple employee/user requests with different priorities and deadlinesProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardwareRespond to queries either in person or over the phoneActs as an escalation point for vendors and managed service providerMaintain daily performance of computer systemsRespond to email messages for employees/users seeking helpWalk employees/

IT Help Desk Support Analyst

Aqueity

Downers Grove, Illinois, USA

Full-time

Job DescriptionJob DescriptionAqueity is looking for a skilled IT Help Desk Support Analyst, who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies: workstations, printers, servers, networks, and vendor-specific hardware/software. The ideal candidate has a true passion for technology and learning, enj

Analyst (Tier I) - End User Engineering (Help Desk)

RKON

Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionAnalyst (Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge solutions for the fast-paced industry of private equity. RKON is looking fo

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r

Deskside Technician I

Stefanini

Glenview, Illinois, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Primary responsibility wil

IT Specialist

ESPO Engineering Corp

Elgin, Illinois, USA

Full-time

Job Title: IT Specialist Location: Elgin, IL area Job Type and Duration: Direct Hire NO SPONSORSHIP OR C2C- MUST LIVE LOCAL The IT Specialist is responsible for providing technical support and troubleshooting for various IT systems and equipment within the organization. This role requires a strong understanding of computer hardware, software, and networking principles. The IT Specialist will work closely with end-users to resolve technical issues and ensure the smooth operation of the IT infrast

Yardi Specialist

Robert Half

Remote or Saint Paul, Minnesota, USA

Full-time

Job DescriptionJob DescriptionI am seeking an experienced Yardi Specialist to join a team and provide exceptional support for affordable housing management. This fully remote role offers a dynamic work environment and the chance to contribute to a strong, collaborative team. Responsibilities: Provide application support, including user access setup, menu configuration, and security management. Integrate new and acquired properties into the Yardi system. Troubleshoot and resolve technical applica

Senior Desk Top Engineer - Intune / Mac / Windows

Request Technology, LLC

Chicago, Illinois, USA

Full-time

NO SPONSORSHIP Senior Desktop Engineer LOCATION: CHICAGO, IL 5 days onsite Dearborn St, Chicago, IL 60603 The team is transitioning to Intune and MacOS. Must have experience with Intune and Mac. this is key this team configures laptops both Mac & Windows they do not setup laptops, level 3 complex configurations and troubleshooting MacOS support of JAMF PowerShell scripting 500-1000 users Windows 10 or 11, WMI registry log files and events Yes, there is an on call rotation, you can either be ass

Help Desk Specialist - Legal

Baseil Associates Inc.

Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionPremier international law firm seeks IT/Help Desk support to join their team. This is a 100% remote position. You will provide day-to-day front line customer support to end-users of the firm s full scope of information technology, including, but not limited to, desktop hardware and applications, mobile devices and remote connectivity, and telecommunications. Successful candidate will enjoy a wonderful work atmosphere and work/life balance. Competitive pay commensura

IT Desktop Support

Sky Systems, Inc. (SkySys)

Waukegan, Illinois, USA

Full-time

Job Title: IT Desktop Support Technician Job Type: Onsite (Long-term Contract) Location: Illinois (Client Park, Des Plaines, Waukegan) Openings: 3 Job Requirements: Technical Skills IT Infrastructure Support:Minimum 3 years of experience in IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues while adhering to hardware warranty and security compliance requirements.Expertise in installing, troubleshooting, and fixing hardware problems for desk

IT Help Desk - L1

Middleground

Westchester, Illinois, USA

Full-time

Job DescriptionJob DescriptionHello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office 2. Triaging and scrubbing all incomi

Sr. Analyst

Scigon Solutions

Remote or Dublin, Ohio, USA

Full-time

Skills: Advanced Excel skills and strong analytical abilities. Ability to gather data and distill it into meaningful insights. Exceptional communication skills, particularly for engaging with stores and persuading them to adopt specific processes. Responsibilities: Utilizes IT expertise to solve complex problems with innovative solutions. Demonstrates strong troubleshooting skills to research issues, provide solutions, and communicate them effectively. Successfully executes assigned projects an

IT Help Desk - L1 Chicago

Middleground

Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionHello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office 2. Triaging and scrubbing all incomi

ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, Inc

Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a