Helpdesk Analyst jobs in Illinois

Evanston, Illinois

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Today

Description We are looking for a customer-focused Help Desk/Desktop Support Analyst to join a non-profit organization in Evanston, Illinois on a Contract basis. This role supports end users with day-to-day technical issues across desktop systems, productivity tools, and account access while delivering responsive and attentive service. The ideal candidate is comfortable resolving frontline support requests, documenting solutions clearly, and partnering with internal IT staff when more advanced is

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Contract

USD 19.00 - 22.00 per hour

Tier 2 Helpdesk Analyst

Remote

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Today

Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans Affairs. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong an

Full-time

USD 63,300.00 - 129,700.00 per year

Senior SAP ECP Help Desk Analyst

Remote

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7d ago

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration:3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex

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Contract, Third Party

$55 - $60

Tier I Part Time Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

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Today

Overview The Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures. This role i

Part-time

USD 20.00 per hour

Help Desk/Desktop Support Analyst

Remote or Raleigh, North Carolina

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast

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Contract

USD 17.41 - 20.16 per hour

Tier 1 Help Desk/Desktop Support Analyst

Cary, Illinois

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Today

Description We are looking for a Tier 1 Help Desk/Desktop Support Analyst to provide on-site technical support for a manufacturing environment in Cary, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable endpoint performance, and supporting a mix of desktop, mobile, and collaboration technologies. The role will work across day-to-day support requests, device administration, and troubleshooting eff

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Contract

Oracle HCM Help Desk Functional Consultant (Case Management)

Remote

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7d ago

Requirement details: Job Title: Oracle HCM Help Desk Functional Consultant (Case Management) Location: Remote Duration: 12+ Months Responsibilities: Implement and configure Oracle HCM Help Desk. Manage HR Help Desk and Case Management functionality. Configure case categories, queues, priorities and assignment rules. Handle case routing, escalation and resolution. Configure HR service requests and employee self-service. Manage case lifecycle and workflow configurations. Perform SIT, UAT and func

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Third Party, Contract

Depends on Experience

Help Desk Support Technician

Remote

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Today

We are seeking a dependable and customer-focused Help Desk Support Technician to provide technical assistance to employees and users experiencing computer, software, and hardware-related issues. The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. Responsibilities Provide first-level technical support for hardware, software, and network-related issues.

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Full-time

Depends on Experience

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Tier II Help Desk Technician

Remote

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Today

Job Description Accenture is seeking an experienced Tier II Help Desk Technician with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The ideal candidate will have a knowledge of VA and Community Care, as well as ServiceN

Full-time

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Remote or Maryland

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Today

About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team. Location: Remote (w

Full-time

Compensation information provided in the description

Help Desk Technician

Remote

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Desktop Computers, Microsoft Office 365 Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT is seeking a qualified candidate to provide comprehensive IT assistance and consulting services, including

Full-time

USD 30.44 - 41.18 per hour

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

IT Help Desk Administrator

Hoffman Estates, Illinois

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Today

Job Title: IT Help Desk Administrator - IT Operations (Helpdesk & Desktop Support) Location: Hoffman Estates / Goose Island, IL (On-Site) Reports To: Manager, IT Infrastructure & Operations Hours: Monday-Friday, 8:30am to 5:30pm Classification: Exempt Position Overview: We are seeking a motivated and customer-focused IT Help Desk Administrator to provide technical support for end users across DMG MORI USA locations. This role is responsible for delivering technical support services, trouble

Full-time

USD 65,000.00 - 70,000.00 per year

Help Desk - Intermediate Support Web

Scott Air Force Base, Illinois

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Today

Overview DecisionPoint seeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk operations and web support, assisting users with access, content, collaboration tools, web portal issues, and trouble ticket resolution. The role requires strong customer service, technical troubleshooting, and experience supporting web or SharePoint users in a secure DoD environmen

Full-time

Help Desk Analyst

Hybrid in Schaumburg, Illinois

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Today

Help Desk Analyst This position will support NDS at their Schaumburg HQ in a hybrid work environment where they are onsite 2 days a week by providing technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner.

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Full-time

$40,000 - $55,000

Helpdesk Analyst jobs in Illinois, USA