Helpdesk Analyst Jobs in Illinois

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IT Analyst - Help Desk

TEKsystems c/o Allegis Group

Normal, IL, USA

Full-time

Description: Job DescriptionTEKsystems is seeking a qualified Field Services Technician to join our team in support of our customer's manufacturing facility. This will be a 3rd Shift positionJob Duties Resolve plant floor system and hardware issues to keep the plant floor operational. Responsible for ensuring proper documentation and escalation for all incidents. Perform data and configuration changes in relation to support. Follow incident response process and procedures. Printer / Hardwa

Help Desk Analyst

Robert Half

Morton, IL, USA

Full-time

Description You are the perfect candidate for this job if you excel at producing creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Aerospace field. We encourage you to apply to this Help Desk Analyst position if you have strong problem-solving skills and a passion for making effective change within an organization. Located in Morton, Illinois, the Help Desk Analyst opportunit

Help Desk Analyst

Network Data Systems

Schaumburg, IL, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Help Desk Specialist (Contract to Hire)

Hirewell

Chicago, IL, USA

Contract

Position Overview: We are seeking a qualified individual to fill the role of a Technical Support Specialist. In this position, you will be responsible for delivering fundamental desk-side technical support, addressing user inquiries related to PCs and software, and resolving issues efficiently. Your tasks will include maintaining a detailed log through accurate data entry and prioritizing user questions using a call tracking system. All employees and contractors, irrespective of remote or on-sit

Field Service Tech

Microtek Staffing Services

Rosemont, IL, USA

Full-time

Job Title : Field Service Tech Job Location : Rosemont, IL Job Duration 3+ months Job Description : Essential Position Requirements: The Technician will provide break-fix troubleshooting and repair services to our customers.General responsibilities include working 40 hours per week (on-call nights/weekends required).Must be able to work overtime when required (limited OT with Manager approval beforehand).Must possess excellent communication and customer service skills, and demonstrate leadership

Desktop Support/Laptop Support Professional in North Chicago, IL

The Fountain Group

North Chicago, IL, USA

Full-time, Contract

PAY: $20-25/hour W2 This is an onsite role in North Chicago, IL W2 Candidates only, C2C not possible for this role. Manager Notes This role is providing eDiscovery support; litigation support documentation - data located on cloud/o365, a given hard drive etc. this role will be extracting that data from the device and transferring it to a single location. We are highly technical environment, so while supporting legal & IT, we facilitate the transfer of data - so needs to have some Technical ba

Managed Service Help Desk Technician - M

Next Step Systems

Oak Brook, IL, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Help Desk Technician - M

Next Step Systems

Oak Brook, IL, USA

Full-time

Help Desk Technician, Oak Brook, IL This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and throughout the Chi

Help Desk Technician

Alert IT Solutions

Chicago, IL, USA

Contract

Client: State of Illinois Duration: 6 months Location: Onsite, Chicago IL Milestones and Deliverables Provide Service Desk hotline and in person assistance for business partner computer software and hardware problems, including follow up and problem escalation.Log work requests in real-time and keep the Knowledge Management database updated to reflect recent requests and solutions.Resolve medium to complex technical problems impacting business partners ability to perform their day-to-day work i

IT Helpdesk Technician IV

Dale Workforce Solutions

Chicago, IL, USA

Full-time

What this Job Entails: The Service Desk Specialist IV will support a key staleholder of the client. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Uses professional concepts and company objectives to resolve complex issues in creative and effective

Managed Service Support Engineer - M

Next Step Systems

Oak Brook, IL, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t

Helpdesk Agent

Sentinel Technologies

Downers Grove, IL, USA

Full-time

Sentinel is looking for a Helpdesk Agent to join our growing team. As a Helpdesk Agent, you will be responsible for supporting end users on the phone and resolving their issues. You will be providing customer service and technical support, as well as troubleshooting hardware and software issues. The ideal candidate will have experience with Microsoft Office and Office 365, Windows 7/10, and Active Directory. This position is hybrid and will require 2 to 3 days onsite per week while working the o

Network Support Engineer - M

Next Step Systems

Oak Brook, IL, USA

Full-time

Network Support Engineer, Oak Brook, IL This is a full time permanent Network Support Engineer position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and throughout

Service Desk Technician

TEKsystems c/o Allegis Group

Chicago, IL, USA

Full-time

Description: Our client is about to rollout of MS Authenticator and Prisma VPN to all users. This is an authentication and VPN change for all users, which will drive an increase in ServiceDesk calls. They are looking to bring in 4 technicians that can address those calls while their team focuses on their day-to-day operations. Prior experience providing IT Support within an enterprise environment. Experience utilizing an enterprise ticketing tool. (CIBC uses ServiceNow) Experience troubleshootin

Service Desk Technician

TEKsystems c/o Allegis Group

Chicago, IL, USA

Full-time

Description: CIBC is about to rollout of MS Authenticator and Prisma VPN to all US users. This is an authentication and VPN change for all US users, which will drive an increase in ServiceDesk calls. They are looking to bring in 4 technicians that can address those calls while their team focuses on their day-to-day operations. Prior experience providing IT Support within an enterprise environment. Experience utilizing an enterprise ticketing tool. (CIBC uses ServiceNow) Experience troubleshoot

L1 Service Desk Analyst

Tanisha Systems, Inc.

Peoria, IL, USA

Contract

Job Description 3-4 yrs of University education post High school (B.Sc. or Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Hands-on work experience with the following: Windows Operating systems - Windows XP/ 7 /10 Remote desktop connectivity applic

Director of Service Delivery

Motion Recruitment Partners, LLC

Oak Brook, IL, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll

IT Support

TEKsystems c/o Allegis Group

Hoffman Estates, IL, USA

Full-time

Description: Scope of the responsibilities is inclusive of all Omron entities within the Americas Provide first and second level incident resolution and request fulfillment for all Omron users with hardware, software and application issues. Provide accurate and timely logging of incidents and resolutions in ITSM ticketing system. Able to effectively support individuals from all levels of the organization including C level Ability to properly prioritize support issues based upon urgency, seve

Computer IT Support (Helpdesk/Hardware troubleshooting) - Shift 1 - Onsite Moline IL - LG

Cube Hub, Inc.

Moline, IL, USA

Contract

We are seeking experienced and motivated individuals to join our team as Config Center Technicians. As part of our IT team, you will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. Work will also include troubleshooting physical hardware and coordinating repair activities, receiving of computer hardware, and shipping devices to facilities across the United States. Our idea

Research Supervisory Interdisciplinary

USAJOBS

Champaign, IL, USA

Full-time

Duties The Chief, Warfighter Engineering Branch is responsible for planning and executing a broad program of multidisciplinary research and development and providing technical support and technology transfer in the areas of engineering research. Develops and Accepts Work. Markets capabilities and identifies opportunities; develops support agreements with customers; facilitates work acceptance and laboratory approvals of work. Executes Work. Leads the Warfighter Engineering Branch in applying sci